why is firefox everytime crashing, when i accidentally open a mail (hotmail.com) and go back, with a mouse button, before the e-mail get full opened?!
I open accidentally a mail, and go, instantly a page back (before the mail is opened), with a mouse click (it's like a reflex). but firefox is here crushing down. if i'm going to fast a page back firefox is crushing down, every time (i could just observe it by the e-mail, i don't use a extra program for mails, just the standard page from hotmail.com) and today i couldn't even kill the process, in order to start it again.
Chosen solution
hi, your issue solved by disabling "Hardware accelerator "
Read this answer in context 👍 4All Replies (6)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
- Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
- Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
also try
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
To Enable SafeMode
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
- Once you get the pop-up, just select "'Start in Safe Mode"
If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")
here are the latest 5, there all differently, but it it's always the same cause bp-7d50e79c-aafd-4c06-b20a-8715a21307277/27/2013 6:01 PM bp-976f67ae-2817-47d0-b0fe-71b1c21307277/27/2013 9:56 AM bp-b29f9174-7421-4290-b22e-91f3221307267/26/2013 9:49 AM 19a215f3-9e08-4175-9b1a-16cd49cd1bcd7/23/2013 10:58 PM 41a30b17-8644-4b5f-8e3e-ff4608746a8e7/23/2013 9:10 PM i try it again, with disabled addons and in safe mode btw. my OS is win 7 x64 and i use firefox 22.0
thats strange, in the safe mode it works, but if i disable all the add-ons by hand, it crushs anyway ~.~
Modified by nerox
the reason was not the addons, it was the hardware acceleration -.-"
Chosen Solution
hi, your issue solved by disabling "Hardware accelerator "