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Payment method autofill stopped working

Firefox Autofill
Vale replied 16 hours ago
Vale
Vale

Payment methods are present and are offered for autofill, but the autofill never actually happens. The dropdown correctly shows the last 4 digits and expiration date of payment methods.

The dropdown autofill offer closes when I click on one of the payment methods, but the fields aren't actually filled in. Hovering on a payment method in the dropdown does show the method filled in, but the fields revert to empty if I choose any of the options or try to move the cursor elsewhere.

This happens in private windows too with all extensions disabled.

Passwords and logins are autofilled correctly.

Payment methods are present and are offered for autofill, but the autofill never actually happens. The dropdown correctly shows the last 4 digits and expiration date of payment methods. The dropdown autofill offer closes when I click on one of the payment methods, but the fields aren't actually filled in. Hovering on a payment method in the dropdown does show the method filled in, but the fields revert to empty if I choose any of the options or try to move the cursor elsewhere. This happens in private windows too with all extensions disabled. Passwords and logins are autofilled correctly.

All Replies (2)

jbr
jbr
  • Top 10 Contributor

So besides the general info in the other threads, on Linux the issue is usually in the system keyring that the encrypted credentials rely on the secret to unlock, and it's apparently getting inaccessible between unlocks: https://bugzilla.mozilla.org/show_bug.cgi?id=2026488

Vale
Vale Question owner

Indeed, when trying to edit the payment method, the credit card number what not shown.

Re-entering the credit card number slightly changed the appearance of the item on the list (went from asterisks to dots -- the ones with the asterisk display cannot be autofilled still) and can be autofilled now. This survived a whole system reboot as well.

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