Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No Longer Staying Signed In to Outlook

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by jonzn4SUSE

Jeffrey Zens
Jeffrey Zens
more options

I use Microsoft Outlook through GoDaddy for website-related correspondence. The Outlook sign-in page has a selectable option to remain signed in, which I check. This has worked for years: each time I open Firefox, I have been automatically signed in to my email account.

Until recently.

Now, I am NEVER signed in to my account, even though I check the "Keep me signed in" box at each login.

To experiment, I downloaded Google Chrome and have been using it for a few weeks. I stay signed in using that browser, with no issues.

Any ideas about fixing this issue?

I use Microsoft Outlook through GoDaddy for website-related correspondence. The Outlook sign-in page has a selectable option to remain signed in, which I check. This has worked for years: each time I open Firefox, I have been automatically signed in to my email account. Until recently. Now, I am NEVER signed in to my account, even though I check the "Keep me signed in" box at each login. To experiment, I downloaded Google Chrome and have been using it for a few weeks. I stay signed in using that browser, with no issues. Any ideas about fixing this issue?

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Show your settings. see screenshot When I close the browser I prefer to not stay logged in. Let me test your process by changing my settings and see what happens.

Modified by jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

By unchecking Clear history when closing Firefox. I restarted the browser, signed in, and checked the option to stay signed in and was automagically signed into Hotmail after restarting the browser.