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Firefox crashes

Firefox Troubleshooting
philipp replied
yohsan_suzuki
yohsan_suzuki

CRUSH ID: bp-50f78cf8-5fc3-4aba-ac3f-896f50200214 After onstalling Acrinis True Image2020, FIREFOX CANNOT START．Everytime STARTING FIREFOX, Mozilla Crush Reporter window IS INDICATED.

CRUSH ID: bp-50f78cf8-5fc3-4aba-ac3f-896f50200214 After onstalling Acrinis True Image2020, FIREFOX CANNOT START．Everytime STARTING FIREFOX, Mozilla Crush Reporter window IS INDICATED.

All Replies (1)

philipp
philipp
  • Moderator

hello, there's a known incompatibility with 0patch unfortunately which can cause firefox to crash on startup - in case you're using that security software, you can refer to their workaround: https://0patch.zendesk.com/hc/en-us/articles/360011227079-Mozilla-Firefox-73-can-crash-upon-launching-when-0patch-Agent-is-installed