Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Arquivado

Can't sync

pumkin54

I go through the entire sync process. Pair a Device > Enter code that appears on my phone > Enter email/password/recovery key. I hit Next. Nothing happens. It just sits there as if I hadn't hit the button. I've gone through the process about six times. Hitting Next does nothing.

I go through the entire sync process. Pair a Device > Enter code that appears on my phone > Enter email/password/recovery key. I hit Next. Nothing happens. It just sits there as if I hadn't hit the button. I've gone through the process about six times. Hitting Next does nothing.

All Replies (2)

Chosen Solution

hello pumkin54, can you try it while you're running firefox in safemode?

Use Troubleshoot Mode in Firefox

I tried a few more times, restarted Firefox a couple of times. It finally just worked for no reason at all. So I got synced finally. I still don't know why I was having that problem though. Thank you for trying to help!