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I cannot change my email address as my previous on is obselete.

Firefox Accessibility
James replied hai 2 semanas
John
John

I have changed email providers from Big Pond to Gmail. Unfortunately, I did not change it over prior to that happening. Now I cannot login to my Firefox. My new email address is: [redacted] @gmail.com [redacted phone#] If you require further information to verify my identity, please feel free to contact me. Your assistance would be greatly appreciated. Cheers! John Corey

I have changed email providers from Big Pond to Gmail. Unfortunately, I did not change it over prior to that happening. Now I cannot login to my Firefox. My new email address is: [redacted] @gmail.com [redacted phone#] If you require further information to verify my identity, please feel free to contact me. Your assistance would be greatly appreciated. Cheers! John Corey

James modificouno o

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James
James
  • Moderator
  • Top 10 Contributor

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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