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Hacked account

Firefox Edit account details
James replied
WispyParadox
WispyParadox

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. If there's any FireFox staff available, that'd be great

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. If there's any FireFox staff available, that'd be great

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James
James
  • Moderator
  • Top 10 Contributor

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.


Also Firefox Accounts has been renamed as Mozilla Accounts since November 1, 2023 to reflect that it is no longer being used just for Firefox Sync. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account#w_what-services-can-i-use-with-a-mozilla-account

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