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I hate some of your suggestion on the drop down menu below the address bar. Why can't you let me get rid of some or ALL of them?

I described my whole issue above: I intensely dislike some of the choices you have made for me such as Facebook on your drop down menu below the address bar. Why can't y… (read more)

I described my whole issue above: I intensely dislike some of the choices you have made for me such as Facebook on your drop down menu below the address bar. Why can't you let me change or delete some or ALL of then?

Asked by debkvande 25 minutes ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 2 months ago

Last reply by JandNL 5 hours ago

secondary email account

Primary email when account 1st set is defunct. I cannot change it or remove it. Tried to enter secondary email, and get a message saying there is a problem with setting i… (read more)

Primary email when account 1st set is defunct. I cannot change it or remove it. Tried to enter secondary email, and get a message saying there is a problem with setting it up. I have entered 2 different email accounts that I have and it does not like either! If I delete the account & start offer it is a lot of work. Help

Asked by Gene 5 hours ago

Change .pdf files icon back to Adobe Reader

Good People, Followed screen pop-up to make Firefox default browser. Now all *.pdf files have Firefox icons and open as .html pages, I think! Seen some solutions, but for… (read more)

Good People, Followed screen pop-up to make Firefox default browser. Now all *.pdf files have Firefox icons and open as .html pages, I think! Seen some solutions, but for older versions of windows and followed procedure: go to Adobe, Edit, Preferences, General, 'Select Default PDF Handler', as dialog Does not have Adobe Reader XI, step two was Change to Adobe Reader DC, clicked continue, but NO Windows Configuration Screen appears. Using Version 94.0.2 (64bit) with Windows 10. Also, help answer said not necessarily a Firefox problem, also within Adobe Reader. Not comfortable with changes to be made in the registry. James

Asked by JJEULER 2 days ago

Last reply by JJEULER 6 hours ago

Firefox Library background colour

Hi, I realise this sort of thing is not exactly the end of the world but I'll ask anyway. In Proton, the background of the Settings page, about:config page and the Librar… (read more)

Hi, I realise this sort of thing is not exactly the end of the world but I'll ask anyway. In Proton, the background of the Settings page, about:config page and the Library window have changed to black [with white text]. Before, everything was white background with black text...is there any way at all to go back to that, without changing the Theme that I've been using for years? The Firefox colour settings change the Settings and about:config pages background to white but then you have the glaring white high contrast etc on every web page...and it still has a black background in the Library window, regardless of what colour settings I have there. I can change all this easily with some other theme or that Firefox Color addon [which is how I got the second picture below] but if that's the only option I would rather just put up with it as it is.

First pic is how it is now, second is how it always was before Proton and I want it to be again.

Thanks

Asked by Haruna 7 hours ago

FF94 I messed up, now I can't import password .csv file

After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv fi… (read more)

After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv file of my passwords, because after 10 or 12 years, I needed to clean them up. I had 486 saved passwords, out of which I deleted all but 123. I did not want to try that in the browser, actually I did, but after about 20 I gave up because I realized how long it would take.

So anyway, I got ready to finish up, and I deleted my browser copy, then tried to upload the corrected copy. However every time I get an error "Something went wrong try again". So as my plan was, I deleted my Chrome passwords (they should be the same), then uploaded the corrected copy. It said "Upload successful" or somethiing like that, I waited five minutes, for Chrome to finish syncing and all that, then tried to import from Chrome, it imported 3 passwords.

But now, here's the big problem, I follow the directions I have found in this site, but once I click the hamburger, the next link does not exist. When I go another way, none of the links exist. I have searched all over the settings pages, and nowhere is there the option to upload a .csv file, I can import from another browser all day, but not upload. So what's going on?

Asked by 1971robby 7 hours ago

Firefox ESR91.3 Silent Mode Print

We use Firefox in our small business to deliver web-based apps for visitor sign-in at schools. We specify Firefox ESR primarily because of the Silent Print feature and t… (read more)

We use Firefox in our small business to deliver web-based apps for visitor sign-in at schools. We specify Firefox ESR primarily because of the Silent Print feature and the fact it is much easier to enable in Firefox than other major browsers.

With the ESR 91 release we began getting reports from customers that our web-app was no printing the name tags to a locally connected label printer. The printer has been checked. Drivers are installed and updated. The target label printer is designated as the default for the Win-PC station.

The config of the Firefox print function has been verified so that it is targeting the right local device and has the relevant print settings correct.

When we run with PRINT.ALWAYS_PRINT_SILENT = TRUE the sign-in process completes and no name tag is printed to the label printer.

When we run with PRINT.ALWAYS_PRINT_SILENT = FALSE the sign-in process completes, the print dialog pops and upon clicking the PRINT button the name tag prints to the label printer.

What's up with the PRINT.ALWAYS_PRINT_SILENT setting? It used to work, when we were running ESR78. Silent printing has been our selling point to run Firefox on hundreds of PC/Win (and Mac) workstations across our customer sites. Without this feature enabled and working, our customers are going to start asking to move back to Chrome or Edge.

Asked by mfranke62 13 hours ago

Auto Text Expander

Hiya there, I work in customer support myself and was using Auto Text Expander for firefox by "Pete". Yesterday this firefox update has caused me to lose all of my data,… (read more)

Hiya there,

I work in customer support myself and was using Auto Text Expander for firefox by "Pete". Yesterday this firefox update has caused me to lose all of my data, completely putting me back to square 1 and affecting my performance.

On top of that, for the first time since working here I had to create some account when I was already logged in, help

I need you to please restore my shortcuts as soon as possible!

I look forward to hearing back from you so I can get this sorted please!

Asked by tomwkpax 15 hours ago

Cannot Load or Install new User Profile

Howdy, fellow Firefox aficionados. I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my… (read more)

Howdy, fellow Firefox aficionados.

I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my Profile. So, I attempted to create a new one, but it would not allow me to do so.

"Changes Not Saved"

   "An unexpected Error has prevented your changes from being saved."

[See uploaded Image]

More than likely, either I, or one of my system maintenance programs wiped some data or folder. I have deleted Firefox and reinstalled it with the latest version, but this dilemma persists.

Thanks for reading my post and if you reply, a big Thanks!

Asked by Bud 2 days ago

Last reply by Bud 15 hours ago

Firefox crashing

Continuing to have issues with pinned tabs and, worse, Firefox crashing...like y'day with loss of all pinned tabs on powering up today?! Have posted issue several times … (read more)

Continuing to have issues with pinned tabs and, worse, Firefox crashing...like y'day with loss of all pinned tabs on powering up today?! Have posted issue several times with "FredMcD" being unable to help but who escalated the problem...with no response from Mozilla/Firefox! Needlessly spending a great deal of time restoring pinned tabs but sometimes cannot find them all. Does the "800 lbs" Mozilla care?

Asked by WhiteBimmer 16 hours ago

tab crash

I have bullseye (debian 11) and firefox-esr tab crashs when I try to listen to audio or to view any video. Here are crash report numbers: 47aaeea0-0910-d8bc-e7d5-6742f… (read more)

I have bullseye (debian 11) and firefox-esr tab crashs when I try to listen to audio or to view any video. Here are crash report numbers:

47aaeea0-0910-d8bc-e7d5-6742fa75a70c 11/28/21, 11:04 AM 3f5c0b54-2ab2-b98b-dcd5-617c3addf571 11/27/21, 1:38 PM 686af0ac-7317-ba36-3750-8d44d7f00023 11/27/21, 1:26 PM 10934b9b-4fc7-25e3-da3f-152540986257 11/27/21, 1:19 PM 121ccd93-0122-7190-1b71-513c8200ec6a 11/27/21, 11:31 AM 18de7789-5ce6-d281-a434-a276608b7a63 11/27/21, 11:26 AM

Love some solutions thanks.

Asked by williamakin 1 day ago

Last reply by williamakin 17 hours ago

Very slow site loading due to Windows Firewall.

Hello together. I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.m… (read more)

Hello together.

I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.mozilla.org/en-US/questions/1333547 https://support.mozilla.org/en-US/questions/1321038

Symptoms: After FF starting it loads pages fast enough. After several minutes of using pages start be loading very slow. Loading slowness increases until it becomes blocked continuously. Reload button has no effect. I tried everything from here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - No effect.

Work around done: When windows is loading in Safe Mode the problem disappeared. If I disable Windows Defender Firewall the the problem disappear and appear after firewall enabling again in several minutes (same as after FF restarting) When I go to <current network settings> and switch Network Profile from Public to Private or from Private to Public the problem disappear but goes back just in several minutes (same as after FF restarting). Windows 10 Restorehealth has no effect, and reports that everything is OK with system files (DISM.exe /Online /Cleanup-image /Restorehealth ) The most strange thing Windows 10 In-place Upgrade has no effect.


I found out the core of problem is that Windows Firewall is blocking FF internal interprocess communication on local TCP ports. Yes, you would say it is not possible and firewall doesn't affect local port communication but in my case it is a fact. I used the ProcessMonitor from Windows Sysinternals, and Windows Defender Firewall with Advanced Security log. Screenshots shows this fact. On first two lines from Firewall log you see a Local Port Communication blocking, on ports 1401 and 1400. Next Screenshot from ProcessMonitor shows (see blue colored lines) that it was exactly FF communication, where I was trying to reload a page several times.

Any ideas what to do with it? It seems like Microsoft’s way fighting a concurrent web browsers, but I hope it isn’t.

Now I use FF version 94 but the problem starts from 88. I was trying FF downgrading to version 75 with no effect.

Asked by igor19 1 day ago

Last reply by igor19 17 hours ago

Cannot Join Google Meet

I cannot join any g meet using Firefox browser but i can join using Google Chrome.Whenever I try to to join a meet link it shows "Could not start a video call because of … (read more)

I cannot join any g meet using Firefox browser but i can join using Google Chrome.Whenever I try to to join a meet link it shows "Could not start a video call because of an error."I have tried Troubleshoot Mode and I have even tried to reinstall Firefox but the same thing.I would be great if someone can find me a solution thank u.

Asked by The-Rider 21 hours ago

Last reply by The-Rider 19 hours ago

Import passwords from logins.json and key3.db from old firefox to new firefox 94

I used different methods like this one but it seems none of them are working. These are steps I'm doing: Closing firefox Deleteing new logins.json and key4.db copying… (read more)

I used different methods like this one but it seems none of them are working. These are steps I'm doing:

  • Closing firefox
  • Deleteing new logins.json and key4.db
  • copying old logins.json and key3.db

However as soon as I open firefox it will create a key4.db file and overwrite login.json. I checked my old login.json is in correct format.

Asked by yamin8000 2 days ago

Last reply by yamin8000 1 day ago

Automatic calls to many Google services on launch (Windows 10, desktop)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com,… (read more)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see.

I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections and still the calls occur

I am on Windows 10, with FF v93.

Thanks very much!

Asked by hiciya6568 1 month ago

Last reply by hiciya6568 1 day ago