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I cant find the new VPN tool. It is not anywhere to be seen,not on righthand top corner.

sagenuage81 replied
cmcewen2

You are offering the Free VPN for account holders but I can not find the VPN tool. Please help. Thanks, Cindy

You are offering the Free VPN for account holders but I can not find the VPN tool. Please help. Thanks, Cindy

All Replies (3)

One thing to check is the exact feature name: the built-in Firefox VPN/IP Protection feature is not the same as Mozilla VPN, and it has been rolling out only in some situations. So it may simply not appear on every account/profile yet.

I would first update Firefox, restart it, and test in a fresh profile or Troubleshoot Mode. If the toolbar button still is not there, the support article James linked is the right path; forcing random about:config prefs is not a great first step unless the article specifically asks for it.

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