Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have visual glitches (random lines showing on my monitor) using my Firefox browser, but I do not have these glitches using other browsers. Is there a current problem with the Firefox browser at this time?

  • 6 respostas
  • 0 have this problem
  • 6 views
  • Last reply by Terry

more options

I have visual glitches (random lines showing on my monitor) using my Firefox browser, but I do not have these glitches using other browsers. Is there a current problem with the Firefox browser at this time?

I have visual glitches (random lines showing on my monitor) using my Firefox browser, but I do not have these glitches using other browsers. Is there a current problem with the Firefox browser at this time?

All Replies (6)

more options

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make changes effective.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

I was able to uncheck -

[ ] "Use of recommended performance settings."

but not -

[ ] "Use hardware acceleration when available."

Could you please advise how I can proceed to uncheck - [ ] "Use hardware acceleration when available."

Thank you very much,

Robert Cohrs

more options

If you uncheck "Use recommended performance settings" then "Use hardware acceleration when available" should be available for unchecking.

Doesn't that work for you to try out ?

more options

I did that but I am still unable to unclick - [ ] "Use hardware acceleration when available."

I would appreciate any additional recommendations you may have.

Thank you,

Robert Cohrs 858-705-4816 Robert.Cohrs@natuniv.edu

more options

Sorry to trouble you again but if there is no way to clean up the random lines on my monitor that occur only when I use Firefox, I may need to consider changing browsers. My university recommended I use Firefox, I am familiar with Firefox, and I have had wonderful experience with Firefox to date so I would appreciate one last effort on the part of Firefox to assist me with the clean up the current problem.

Thank you,

Robert Cohrs 858-705-4816 Robert.Cohrs@natuniv.edu

more options

Have you enabled resistFingerprinting? Try without.