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Icons & action & hyperlink buttons not visable on multiple programs. Facebook, Twitter, Yahoo home page etc. How do I fix it?

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  • Last reply by FredMcD

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No hyperlink or action button icons appear when I am using Firefox. For example on Twitter.com at the top of the page are the buttons to go to Home, Notifications, Messages, no icons show just the text. To the center in the Search area the Looking Glass icon is missing as is the Feather Icon on "Tweet" button. This is the case over multiple programs and websites. Instead of the icons there is a small rectangle with little squiggly lines inside.

It has been this way for a very long time, several months but I am just now wanting to figure out why and how to fix it. It makes it very difficult to navigate. I use DishNet (Hughes) Satellite ISP and Firefox has been the recommended browser. If I use Chrome or Explorer the icons are visible. It is only with Firefox that I cannot see them.

Is there a fix and can you help me???

Thanks!

No hyperlink or action button icons appear when I am using Firefox. For example on Twitter.com at the top of the page are the buttons to go to Home, Notifications, Messages, no icons show just the text. To the center in the Search area the Looking Glass icon is missing as is the Feather Icon on "Tweet" button. This is the case over multiple programs and websites. Instead of the icons there is a small rectangle with little squiggly lines inside. It has been this way for a very long time, several months but I am just now wanting to figure out why and how to fix it. It makes it very difficult to navigate. I use DishNet (Hughes) Satellite ISP and Firefox has been the recommended browser. If I use Chrome or Explorer the icons are visible. It is only with Firefox that I cannot see them. Is there a fix and can you help me??? Thanks!

All Replies (1)

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There may be several causes. Lets start with this;

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.


Type about:preferences#content<enter> in the address bar. Across from fonts and colors, press the Advanced button. On the bottom, turn on Allow Web Sites To Choose Their Own.