Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Log into Wise

  • 15 réponses
  • 6 ont ce problème
  • 1 vue
  • Dernière réponse par mandy17

more options

In the past I have easily logged into my Wise account with Firefox, my default browser. Had to us Google Chrome to get into my Wise Account. WHY???

In the past I have easily logged into my Wise account with Firefox, my default browser. Had to us Google Chrome to get into my Wise Account. WHY???

Solution choisie

Hi

Just a quick update to let you know that Google has fixed the issue and you should find that it works now.

Thank you.

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (15)

more options

HEY DJ... That's a good question. I was able to create an account and It works for me. see screenshot What's the issue, you need to show us something. Is it a password problem or you cannot get to the site?

Cela vous a-t-il été utile ?

more options

No the site is not accessible just now using Firefox as the browser. it is not a password issue as I was readily able to log into the Wise site using Google Chrome. It seems to be Firefox Issue to me. Thanks for your response.

Cela vous a-t-il été utile ?

more options

Cela vous a-t-il été utile ?

more options

No I think I followed the suggestion but the problem persists. I can login with Google Chrome BUT NOT FIREFOX. I have cleared the FIREFOX Cashe but still it persists.

Cela vous a-t-il été utile ?

more options

I have the same problem on 2 different computers, I can log into my Wise account using microsoft edge but not Firefox.

Cela vous a-t-il été utile ?

more options

Google's reCAPTCHA technology appears to be having technical difficulties with Firefox on Windows currently. You should be able to get it working by installing the User-Agent Switcher extension and changing the OS value from "Windows" to "Linux".

Cela vous a-t-il été utile ?

more options

It used to work, for years, just fix the problem with Firefox.

Cela vous a-t-il été utile ?

more options

Yes I agree the problem is something to do with some changes behind the scene which Morzilla has made to Firefox. When is Firefox going to "fess up" or is it windows???

Cela vous a-t-il été utile ?

more options

This is a problem that Google is looking into and we are hoping they can resolve very soon. We will update you when we have more information.

Cela vous a-t-il été utile ?

more options

Solution choisie

Hi

Just a quick update to let you know that Google has fixed the issue and you should find that it works now.

Thank you.

Cela vous a-t-il été utile ?

more options

DJ said

Yes I agree the problem is something to do with some changes behind the scene which Morzilla has made to Firefox. When is Firefox going to "fess up" or is it windows???

Mozilla the company that makes the Firefox web browsers has made no such changes.

The Firefox 125.0.3 was released back on April 29 while the recaptcha issue only occurred and was fixed by Google in the last 1 1/2 - 2 days at most. If it was indeed an issue with 125.0.3 then there would have been posts about recaptcha issues since April 29 and not only in the last 1 1/2 days.

Cela vous a-t-il été utile ?

more options

Note that this was only a problem with Firefox users that has a Windows user agent, users with a Mac or Linux user agent were not affected. I'm on Linux and if I changed the user agent to any Firefox version with a Windows user agent, then I got the problem, so this wasn't even linked to a specific Firefox or Windows version.

Cela vous a-t-il été utile ?

more options

Well done all way aove my "pay grade" BUT THANKS A MILLION

Cela vous a-t-il été utile ?

more options

Thanks for the update, it's back to working as it should be. Great work.

Cela vous a-t-il été utile ?

more options

I'm having a problem today logging in to Wise using Firefox. A captcha problem. Is anyone else having a problem today?

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.