Forum d’assistance Firefox

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when Firefox failed to connect to an external email server and for sending queries like this one because Firefox does not work and will not reinstall. )

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF internal task-manager? I'm not a programmer so trying to make sense out of what I read, I hate to say but I have no clue :( what im reading most of the time. And when im trying to track it down to a particular tab it is impossible! As far as I can tell, it doesn't even show most of my tabs. Its bad enough when the 2 task-managers show different info. Amazon Prime Video website has major issues, memory (like taking up GB's of memory) and freezing while it sorts out the memory, upto several minutes if FF doesn't crash. If I close the tab with most memory sometimes it closes the Prime tab and FF goes on, other times I don't know what it closes and the whole browser shuts down. I run Nightly and is kept up to date.

FF 109.0 on W10 Pro 64-bit

I am finding some websites, which require buttons to be pushed to either move to another page or to drop down some further options. In the first instance, a coloured button on a white screen ("Next" etc.) is surrounded by dotted lines when "moused", but doesn't cause a move. In the second, clicking on a caption on a white screen should cause the upper screen to darken and offer further caption options, in white.

I attach screenshots of the "dropdown" problem taken on another browser (Chrome-based) which does work. NS1 shows the first screen, and NS2 the next correct option.

The website in question has as many privileges as can be given it (popups, trackers allowed etc.) but it doesn't make any difference.

As I mention, Chrome browsers work OK with this.

I have also found that other websites, usually to do with processing an online purchase, also behave poorly, with non-functioning buttons. I'm sure that some of it is down to poor website design, but not all.

Having tested all the settings, I am reluctantly drawn to the conclusion that this might be yet another add-on-caused problem. In normal circumstances, I would tackle this with the "binary elimination" of add-ons (turn off half, in half Y/N etc.). However, as this is a financial site which is itself a nightmare to use when running properly, and I cannot keep logging on and off, as eventually it will probably block me (and me from my money) as some sort of security thing.

If anyone has any suggestions or experience of this problem, I'd welcome a heads-up. Otherwise it'll be other browsers only.

I am experimenting with changing from Microsoft Edge to Firefox. However, a couple of bookmarks that have favicons in Microsoft Edge do not appear to work in Firefox. Attached is a .gif showing me trying to add https://app.powerbi.com to the bookmark bar. You can see that there is an icon on the tab, along with an icon that appears when trying to drag to the bookmark bar. However, when it gets to the bookmark bar, it goes back to the default icon and does not show the actual favicon. The same thing happens when trying to add https://vscode.dev. However, both of those sites have favicon images in the bookmark bar on Microsoft Edge.

Any ideas on how to get the favicon to appear would be greatly appreciated. I understand that it may seem a pretty trivial thing, but I do a lot of screen recordings for my work, and want all of the icons on the bar to appear.

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and reinstalled Firefox, but that didn't help. I can access it on my laptop, so it seems smth has gone wrong on my main computer. Any ideas?

Hi there,

I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. This second camera is better quality and preferred, I visit a web site. When I first activate the camera, I am presented with a dropdown of available cameras. The USB camera appears in the list. All is fine. I instruct Firefox to "allow" this camera to be used. (first image) However, after a short time, less than a second, the same dialog is shown again, this time without the USB camera. (second image) There have been no actual hardware changes. I can then click "allow" again and the *integrated* camera works, i.e. not the desired camera. So, two questions, really. First, what just happened? Did Firefox try to control the USB camera, find that it couldn't, and redisplay the dialog showing only the "controllable" option? Second, my desired endpoint here is for the web site to use the USB camera. How do I achieve this? I can easily do this with Chrome but I like Firefox. TIA.

Allows me to login and presents data fine. Go to "cash in" rewards and there is a box to check on last step to certify you agree to terms and conditions. Have had no problem doing so for 2 yrs + or -.......wont allow box to be checked now. Citizens help line was unaware of any problems and suggested I try another browser. Sure enough I down loaded chrome and all was well. Thanks for what you all do with and for FF. BTW I'm on 109.0 at this writing and there are other "buttons" that don't work either on same site like return home but those are not showstoppers. My rewards cash is !!

Geoff Valentine

Dear Sir/Madam,

Since a few days ago I can no longer log in to my mail account using Firefox version 109.0.

It works perfect if I use Microsoft Edge but Firefox is my favourite.

The mail account I refer is: https://www.mail.com/ When I open mail.com the page opens normally but there is no login-boxes for user and password. Is this something Firex can fix? Or is it me who don't understand how it works?

Best regards Jan Danielsson

My mail adress is: jan.danielsson@cheerful.com

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AND i HAVE TO FIND THEM AGAIN. THIS INCLUDES THE BOOKMARKS MENU, BOOKSMARK TOOLBAR, OTHER BOOKMARKS, EXTENSIONS, EVEN CUSTOMIZE, ETC. EVERYTHING.I HAVE LOST EVERYTHING I SAVED ON FIREFOX FOR YEARS. THIS HAS BEEN HAPPENINGTO ME FOR DAYS CAN SOMEONE HELP ME FIX THIS PLEASE?

THANK YOU,

MJR3ME@FIREFOX

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upset and frustrated right now! So much wasted time. I cannot believe Mozilla did this to us with no warning!!!!!!!! I have seen some articles on how to get the info back, but I don't really understand them. I am relatively computer-savvy, but I definitely do not understand how all this works. Some "Firefox for Dummies" at this point would be greatly appreciated. I am on a PC using Windows 10 professional 64-bit with automatic updates so it's current.

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts."

I just wanted to know if Mozilla is paid for each click or for each unique click. If I click it 100 times on the same computer, does Mozilla get more income than if I were to only click it once?

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected as well on the mobile version, so I turned off sync then removed them from my phone. Later I turned sync back on thinking that it would just sync my tabs and, if it did do anything with passwords, it would copy my logins from my computer to my phone instead of removing them from my computer. That was yesterday, today I needed one of those passwords (randomly generated so I don't remember it) so I went to my saved logins on desktop and they were all gone. Is there any way to recover them?

When using a site with a drop down feature, the options are not showing up. Canadapost.ca allows you to search for postal codes and will provide options as you put in the address. This feature is not working in Firefox but does work in Microsoft Edge.

I have a video of the issue which I cannot upload.

did the MS10 update a few minutes ago - ''Quality Updates (50) 2023-01 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 for x64 (KB5022478) Successfully installed on 1/26/2023 2023-01 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5019275) Successfully installed on 1/26/2023 2023-01 Update for Windows 10 Version 22H2 for x64-based Systems (KB4023057) Successfully installed on 1/26/2023''

after, could not "run" my firefox reinstalled firefox x 64 still could not run actually, it did not even build the firefox folder i thought it would under c:\program files/mozilla firefox so, i created folder there called Firefox2, and copied the firefox installer program there, and executed still, no "build" in folder, but has a Firefox icon, but still wont execute

firefox is my default browser ! Thanks for any suggestions mike

About 50% of the time an article on the Substack site will not load fully. Either the text loads and images do not, or the page loads not at all. I do not have this issue using Edge. I am using Firefox 109.0 on Windows 10. Thank you.

My Firefox browse is frequently unable to log into many financial sites, most importantly my Scotia bank. this happens almost every week or 2 and I am forced to use Microsoft edge or Chrome which log in fine. This can sometimes happen as frequently as once a week or it will go 2-3 weeks without problems. Is this a Firefox issue or are 3 banks, 1 credit union, Credit Bureau, government and medical sites all to blame?

About three months ago, I changed the AO3 site skin to the Low Vision option, because I wanted to see if I could fix the then minor issue of not being able to see bold with my screen-reader, NVDA, when reading fics on the site. Some of the bold I knew to be there because I had personally put it in.

When I changed the skin, I was dismayed to find I could not only still not see bold, but I could no longer see italics with NVDA either. The AO3 sidebar menu was also tucked away behind a dropdown button, but I could open that up and get to the controls, so I didn't mind that so much. The formatting, however, posed a real problem, since italics are used for, among other things, emphasis, telepathic speech, and the speech of Pokémon in fanfics featuring humans who can understand Pokémon. So I definitely wanted this problem fixed.

I thought I could simply change the site skin back, but to my further dismay, switching back to the Default skin did not restore my former view of the site's pages. I began trying other things, seeking advice from other tech-savvy acquaintances after I'd exhausted all the possible fixes I could think of to no effect. Here is a list of everything I've already tried:

• As mentioned before, changing the site skin back with the buttons on the site
• Soft/Hard-Refreshing the page.
• Logging out of and back into my AO3 account to artificially end the session.
• Restarting the computer, and NVDA, by extension.
• Disabling each of the three extensions I have in Firefox, just in case one of them had caused the issue.
• Viewing the site while logged out to see if that made a difference.
• Cleared browser cache, and when that failed to help, also cleared specifically the AO3 cookies.
• Created a clean Firefox profile with no settings changed and no extensions added, pasted url of one of the pages I was using as a test into the address bar. Still no formatting visible.
• Viewed page in Incognito mode.
• Briefly thought I had a solution when I found the Page Styles submenu in the View menu, set the page to No Style. Got my old sidebar back, but not the formatting, and lost even that change after a refresh. Not ideal solution.
• Downloaded the portable version of Firefox, opened it and pasted in a url again. Still no formatting.
• Reluctantly, opened AO3 in Google Chrome. Could see all the formatting with NVDA when logged out, and when I logged in, could still see the formatting.

I also discovered Reader View while testing some of these things, and this allowed me to read the text of a fic or chapter with all its formatting, but that view doesn't include the Author's Notes, or the comments, and that sacrifices some of the nuance of those because I don't see the emphasis on any words/phrases without the formatting.

I have contacted the AO3 support team, but they are just as confused as I am and don't know what could have happened. They say they haven't changed anything on the site that they could pinpoint as causing this problem.

I have tried asking on the BlindTech email list I'm subscribed to, which is where I was given the link to Portable Firefox, but I have exhausted all their ideas as well, some of which were included in the above list.

Now I come to you. Please, if you can shed any light on what might have caused this problem, I would deeply, sincerely appreciate it.

Hallo,

is it possible to automatically perform downloads in the library one after the other?

I have about 30 or 40 downloads in the list (videos), 2 to 5 GB in size, which of course take time to download. I have to start every single download individually and sit next to it.

Although I have a fast line (230 MBit per second), it still takes a few minutes for each file.

Is it possible that firefox or an addon is monitoring this list and after completing the first one downloads the next one and then gradually all the other starts?

Thanks

Roland