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Hi, I use two company email accounts. Yesterday everything disappeared from one of the accounts and in the other account, all the emails in the inbox disappeared. How can I recover?

Many thanks, Tiago

I have moved my old folders from a MacBook Pro with an Intel chip ("old computer") to a MacBook Pro with a M4 Chip ("new computer"). Prior to moving I updated the updated Thunderbird on the old computer to version 137.0.1 and installed the same on the new computer. Since I cannot transfer files via USB I copied all of them to OneDrive and then shared that folder to the new computer. The OneDrive folder can be seen on both computers; the same profile m5wv3t89.default, and its contents can as well (e.g. Mail -> pop.rcn-1.com -> Inbox and Inbox.msf). I point the new computer's Thunderbird to the same Local Directory. It appears to create a new index file: It creates another one with a different suffix: Inbox-MacBookPro-2.msf -- the same size as the Inbox.msf. So far so good...

In the new computer Thunderbird I can see the Inbox and all the Local folders. However, when I attempt to look at an email, I select an email, and the pane below the email is solid white. I see no text. (see screenshot below) I generally run in Dark Mode. And on the settings page "Enable dark message mode" is checked, and "Show dark message mode toggle" is also checked (but I have no idea where to find the toggle!).

How do I get Thunderbird to display a selected message? (if it is only black text on white background that's fine ... or if it can be white text on a black background -- dark mode -- that would be better). But right now I can't see the message text, period!

Hi, Syncing one email account on Thunderbird on two computers. Some of my folders sync and others do not show or sync. Some that show and not sync are in italics. How to fix?

I receive this when I try to send email Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OB119. 117.20.68.249 is blacklisted in Abusix Mail Intelligence. See https://lookup.abusix.com/search?q=117.20.68.249 e{3f88083a-8de5-49a6-9dd3-fe38a0767274}.

Previously, I was able to disable having collapsed folders should message count totals of their subfolders by setting "mail.folderpane.sumSubfolders" to false.

I recently moved to TB 128 and while I still have this set, collapsed folders are still showing message counts that include the message counts of all their subfolders. I want collapsed folders to only show message counts for the messages actually in that particular folder, not the count of all message in all its child folders.

Is there any way to get this back in TB 128?

Good morning, I have 3 email accounts on one PC, they are probably in one profile, how can I transfer one of them to another PC? Can I create a different profile for each one but use them simultaneously?

Hi. I opened up thunderbird and I've got no messages in my Inbox. My other folders have stored and other messages. I can't see any of my inbox in the trash, junk etc. Don't know where they have disappeared to. I just sent a test message to my email and it appears to be working. I'm just missing my inbox saved messages. Any help appreciated.

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203

I can't send e-mails from one of my adddresses in Thunderbird. I haven't changed the password on this account. When I try to send an e-mail it won't send and I get the following two messages. Entering the password again makes no difference. What can I do to resolve this? Thanks.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.aol.com. Please check the passsword and verify the 'Authentication method' in 'Account Settings | Outging server (SMTP)'.

Login to server smtp.aol.com with username xxxxxxxxxxx@aol.com failed.

It's OK, this is now resolved. I just needed an app password from AOL/Yahoo. Thanks.

Anytime I use send a file to the email program or use any external process to set up an email from thunderbird, thunderbird will not send the email and a reboot is required.

Have been using Thunderbird for a long time >4 yrs) and only recently when sending emails to Yahoo email addresses they get bounced back with an R8 Authentication Failed Must Login Error 5 message As said no issues before and just stared in past week. Checked and confirmed with my internet provider all my settings are correct so mus be either a Thurnderbird or Yahoo mail issue Any help anyone could provide to help me get this issue fixed would be greatly appreciated

Thunderbird not displaying all new emails in the inbox. New emals are downloaded and visible in all other folders.

Problem started 2 days ago.

Checking on my cellphone using Google chrome on my webmail account new emails are shown.

If I quit Thunderbird and restart the new emails now show in the inbox.

What needs to be done to get All new emails showing up in my Thunderbird Inbox?

Hello,

Since the update to version 137.0.1 (aarch64), it is not longer possible to drag and drop attached documents from a message to a folder.

Message from error console: Uncaught NS_ERROR_FILE_UNRECOGNIZED_PATH: Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIFile.initWithPath]

   getFlavorData chrome://messenger/content/mailCore.js:1000

I'm on Mac Sequoia 15.4, MacBook Pro M4.

Thanks in advance if someone can help

Patrick

Bonjour, Je gère 5 adresses avec Thunderbird : 1 Free et 4 Gmail. Pour Gmail les spams vont directement dans la boite courriers indésirables mais pas avec Free. Ils vont dans la boite de réception et c'est à moi de les retirer : outils/supprimer les indésirables de ce dossier. C'est particulièrement agaçant pour mon smartphone dont les messages importants sont noyés dans les spams ! Comment faire ? Merci d'avance

Hello, I am on Thunderbird 128.9.1 ESR, and I've observed that the native options to copy or move messages or folders from one IMAP account to another IMAP account fails when it encounters the first error such as the one mentioned below, and it never proceeds further. The problem is that it copies in some moves/copies the messages in an order that I am unable to comprehend, hence the folder move keeps getting interrupted with the same error. Is there an option in the settings/configurations that can be used to force TB to continue copying/moving even if it encounters an error? I got around this using the ImportExportNG extension, that did not stop the transfer if it encountered an error, but I had to export the folders through the extension before importing them. I'm now working on a nested directory, and I am hesitant to use the export/import option to avoid confusion.

Errors like this appear often: "The current command did not succeed. The mail server for account ProtonMail responded: unexpected char ':', for header field value: failed to parse header."

Thank you!

Wife and I have two separate desktops on a MS Win 11 PC (desktop). I have T-Bird ver 136.0 (64 bit) running on my side working perfectly. We just tried installing her old T-Bird account on her side, and after a while, we got it installed and are able to RECEIVE mail--also on ver 136.0 (64 bit), but can't SEND. However, there are two problems:

1. Our two versions look quite different on our individual sides of the computer. Why?
2. As best we can determine, all our settings are the same; however, she can only receive--can't send emails. She gets an instant constant error msg: Unable to send, outgoing mail server xxxxxxxxx has timed out. It's the same server I'm using! We have triple-checked all settings between our two accounts, but still no luck. We have checked with our email service provider (WOW!/Knology), and they have shown us how to set up their internet email account to use at a hotel when traveling, but not at our home PC. Any help here would be GREATLY appreciated!

Many thanks, Jay