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After many years of reliable service my Thunderbird 115.15.0 (64-bit) email application stopped replicating on my windows 10 pc since October 8, 2024 for my yahoo and gmail accounts. Any ideas why and how to fix it would be very much appreciated.

Hi, I messed up my first email account creation with Thunderbird where I can't see any local emails and my server inbox is now empty (had +200 emails in there). I am in Ubuntu 24.04 LTS.

Here is what I did: 1- went into my server mail and moved every folder emails into my inbox

2- created my Thunderbird POP3 using the automatic process

   - said to delete emails after being downloaded

3- once created I wanted to create a personnalized folder this account (I have another email to do the same thing). I was pointing to a specific folder before I created a new one: ~/snap/thunderbird/common/.thunderbird/b*.default I pointed it to ~/snap/thunderbird/common/.thunderbird/f*

• • • can't remember if these were called profile location or something else. Please explain the purpose of it and when should we need to change it.

4- I went into my mail window and noticed Thunderebird Inbox being empty. I went back to my server inbox and it was also empty. I did not know why nothing was downloaded. I tried using the Get Mail a few times but nothing was happening. Tried to look for Synch something option but could not find any

5- I checked both folders above and saw the default one had tons of stuff why the second one had almost nothing. So I figured that before I had chosen the 2nd folder location, my inbox must have been downloaded into the default one.

6- tried in the console to copy the whole content of the first folder to the second one. I think I restarted at that point, not sure. But in the email list window there was "history.sqlite" listed instead of inbox and "minidumps" below it.

7- I added an import addon, imported the b*.default folder into a 3 one I created, had chosen Offline and restarted. Now in the email window nothing was showing up. I tried Get Mail but it said I needed to get off the Offline mode. I unchecked Working Offline in the File menu but still nothing.

If I do a Thunderbird restart, it asks me which of the 3 profiles I want to start Thunderbird with. If I chose the default one, it shows the history.sqlite and minidumps folders. If I chose the 2nd one I created, it has the same content. If I chose the 3rd one I created with the import, it brings me up to the step where I can create a Thunderbird email account.

Now I have no idea what to do. I still believe all my 200+ emails are in the b*.default folder but how to I switch back to it?

Please tell me I did not loose all those 200+ emails !!!

I am on a MacPro Apple M1 version 15.0.1 Thunderbird version: 128.3.1 esr (64-bit).

I click on my Inbox and see the following regardless of inbox or other folders I have set up see the attachment.

I also added the activity monitor. So it seems to be indexing a lot. I need help in getting this fix.

Thanks, Phillip

I am a disabled user of Firefox and Thunderbird for many years. My Thunderbird recently stopped working normally. I am unable to receive and send emails like I normally do since your recent update. I need help, please contact me. email: [edited] @optonline.net Landline:[edited phone# from public community support forum]

I have had a few dozen emails that come in from known vendors. When I look at any of the emails, there is no indication of who the email is from but has an attachment that looks to be a PDF from my computer that is about 2 years old. There is no body to the email, just the attachment. I thought it to be very strange. It seems to Have started October 8 at 5:50pm and is no longer doing that. My issue is that: 1) it happened 2) The emails that I was expecting are there (from my vendors) but when opened, they go blank except for attachment and I can not figure out what vendors needed or open their invoices to me.' I will reach out to them on an individual basis but I am curious if this is something that is happening, or common. Thank you for your time. Have a great day!

Mike

As per the subject, if I delete, move or rename a folder in my Icloud account, Thunderbird will promptly Unsubscribe all of the other folders. There are two other threads I found where this has happened, but no one has come up with an answer for this, and the threads have been archived. This seems like a bug to me as it only seems to be happening with Icloud accounts. Should I report it as a bug?

Hello, This has been an ongoing issue for me for many years. Whenever I receive e-mails from 2 friends who use AOL as their client, all the embedded meme and/or image files are converted into attachments, and what appears in the content text area is empty boxes. For example, I could get an e-mail about a photography opportunity with some typical photos of the scenery, etc. along with plenty of text paragraphs describing the specifics of this event. All the images will be as attachments. Now, it's there's only one or two such images, it's not too much of an annoyance, but many times there's multiple images, so now at the bottom, you have to scroll through each one, trying to fit it into where it belongs.

IF others send me similar documents who use other clients, Gmail,

etal., the image files are intact where they belong. Can you ascertain whether this is a Gmail/Thunderbird problem or does it originate with the AOL senders? Thank you.

I am still waiting for help regarding the fact that Thunderbird is not downloading emails and hasn't done since 17th September. I have tried all the suggestions offered on forums and other online sites to no avail. I don't understand why no-one has bothered to help and I certainly don't understand why this happened at all. I went into hospital for 4 days and when I came back home, Thunderbird had stopped working and will not download any emails. I have 128.3.1esr (64-bit) and I use Windows 11. Account settings are fine Server settings have not changed Cache has been cleared

Can someone PLEASE help... Thank you

Jenny

After the update to Thunderbird 128.3.1esr on October 10th I can no longer download my email. What did they change and when do they plan to fix it? The broken email is causing a financial burden on my company. Please help!

I have several emails. I've been noticing that some of my emails are going out with a "default" email. (I just saw this stated, but I can't find it again.) I never set a default email.

This does NOT happen when I reply to someone, only when I start a new email.

I went to each of the account settings and checked the box which says FROM address, and entered the correct address for each. It continues to use the Default reply email.

I found on this site a couple of old messages regarding this issue. A couple of replies said this will happen if the SMTP doesn't differentiate. With my service, it's the same SMTP for all the accounts - smtpauth.earthlink.net. The wanted reply email is in the User Name box in that dialog box.

Is there a way to tell Thunderbird to either NOT use a default email?

Hi, Thunderbirders -

Regarding the recent HostGator foreign-based DOS attack problem that resulted in having all my messages prior to 10/04/2024 wiped from my host account, I was able to download the entire Thunderbird folder, containing all these previous messages, from my office PC which was not online at the time of the incident, and which I have deliberately kept offline since:

C:\Users\User\Appdata\Roaming\THUNDERBIRD

Now I need the procedure to locate the older messages wherever they are stored in this folder and successfully download them (from 2017, so may have to do this in batches) into the current version running on my laptop, before I again attempt to login to Thunderbird from the office PC. Any step-by-step instructions would be greatly appreciated, and thanks again for all your suggestions so far.

FYI, the app itself is not infected with any virus - the messages were erased as part of the HostGator reinstall process, not a ransomware attack.

- Arthur

Adjusting existing outlook.com email account on Thunderbird with new 2 Step authentication from Microsoft. When I set the Servers settings as directed in Mozilla's support document, Thunderbird then initiates authentication, which brings up a Microsoft Login dialog, but when entering the existing outlook.com email address, the following error message occurs:

"You can't sign in here with a personal account. Use your work or school account instead."

This is a personal outlook.com email account that has existed for years. Thunderbird fails to log-in to this account. Happens also when creating this as a new account as well.

This must have been posted about before but I couldn't find anything. And in fact I asked here over a year ago and no one replied. Odd if I'm the only one with this issue.

For a year and few months now, I think since the recipient dropdown started showing grey on some listed entries and white for others, thunderbird seems to be often selecting contacts based on some weird criteria that doesn't work well at all.

For example if I type in Julie, yes I see Julie down the suggested list at position 3 or 4, but positions 1 2 3 seem to be completely random selections from my contacts. Since this change happened I've been trying to be super careful with trusting the position 1 offering, which used to almost always be what I was after, but yesterday I sent and email to the wrong person because I didn't check.

If this is supposed to be some great new feature of tbird (which in itself is great), can someone tell me how to turn if off?