S/MIME Class 1

2026-04-25 SAT 14:45 BST I have boujht a DigiCert S/MIME Class 1 certificate from thesslstore, but I have not yet got it. They sent me 3 .crt files, but I have not unde… (lire la suite)

2026-04-25 SAT 14:45 BST I have boujht a DigiCert S/MIME Class 1 certificate from thesslstore, but I have not yet got it. They sent me 3 .crt files, but I have not understood how to use them. I hope someone can explain the problem and/or suggest what I can do about it please ? I do not remember having this sort of problem in previous years.

Open

Connection to server Was Reset (continually)

I've used Thunderbird for a few years, worked great. No Thunderbird setup option has been changed for a few years. Last week, it failed, could not receive email. The … (lire la suite)

I've used Thunderbird for a few years, worked great. No Thunderbird setup option has been changed for a few years. Last week, it failed, could not receive email. The host says they checked and found nothing wrong there. But now when requesting email, it says Connection To Server was Reset., and repeats that every few minutes (every new try I assume). I Sent email from me to myself, and web email there sees it is received up there, so STMP works, but not POP.

Host support said to remove passwords to reinitialize them. I did, but it does not ask for password and still repeats continual reset (does not mention password, and so no way to reset password now, seemingly does not get that far). They said to remove profile file popstate.dat (file only contains server connection and my email address) and I did, but no change. Still continual Connection to Sever was Reset, repeatedly, every try I reloaded Thunderbird, no help. I tried Thunderbird Troubleshooting, and saw no change but don't know what to do there. Host thinks all is correct there. Server connection is Inmotionhosting Secure303. FWIW, am using Microsoft Windows 11 virus security. Could it be a security certificate problem? It gives no clue.

I see many of same question about Connection Reset here, but no answers. Surely someone knows how to fix POP Connection to Server was Reset?

What does Connection to Server was Reset mean? That is all it says, but every time. Just cannot connect? Any help will be appreciated.

Open 5 22

vocal notification for new message received worked fine before frontier moved mail support to yahoo

I have set my thunderbird email to vocal announcement for new mail, "You have new mail". This worked fine for years until frontier moved email service to yahoo. Now I get… (lire la suite)

I have set my thunderbird email to vocal announcement for new mail, "You have new mail". This worked fine for years until frontier moved email service to yahoo. Now I get the vocal announcement for new mail infrequently. I suspect that this happens when yahoo "sees" the message first. I contacted yahoo mail support, their response was that this is a thunderbird problem and not yahoo's problem.

Open

Replies to Google Workspace alternate email addresses are not going to the correct address

I recently created a Google Workspace account. There, I have a user profile with a custom email address. I've set up the new account in Thunderbird, and it is working as … (lire la suite)

I recently created a Google Workspace account. There, I have a user profile with a custom email address. I've set up the new account in Thunderbird, and it is working as expected. If I send a message from my "external" account to the workspace account, it arrives, and I'm able to reply back.

One feature of Google Workspace is what they call "alternate email" addresses. They sort of work as an alias for the native address. I have created one such alternate. If I send a message from my external account to the alias, it arrives correctly in the workspace account. However, when I reply from the workspace account, it does not go back to the originating address, but instead it is addressed back to the alias. If I repeat the experiment from the Gmail web interface, it replies to the correct address.

I've downloaded all the headers, and the Return-Path tag is correct. I can provide the full header if needed.

It feels like there is an invisible forwarding action to get from the alias to the workspace account, and that the reply action is incorrectly finding the interim alias. But that doesn't really seem to be what I see in the headers - although I'm probably not the most expert reader of those.

And it isn't necessarily a Thunderbird issue. I can see that there could be something going on with Google. But this is a good place to start...  :-)

Open 4 23

Can't find stored files I have had for many years,

When I opened Thunderbird two days ago it came up with the following message: To use your current email address, fill in your credentials. Thunderbird will automattically… (lire la suite)

When I opened Thunderbird two days ago it came up with the following message: To use your current email address, fill in your credentials. Thunderbird will automattically search for working and recommended server configurations. It asked for Full Name; Email: and Password. Fearing it was a scam I filled in my server settings manually. My server is Centurylink but my email address is embarqmail.com so when I filled in my info the send was smpt.centurylink.net port 587 (which was fine) The problem was with receive: I guess my old setup was pop.embarqmail.com port 110 and I put in pop.centurylink.net port 995 which is what Centurylink's website called for. Well this one worked and it downloaded 800 messages but no saved folders and the Thunderbird screen layout looks different from the one I am used to. A few minutes later the pop.embarqmail setup downloaded the same messages but still no saved messages. It looks like I have 2 profiles. Did the last one I entered override the old and wipe out files I had stored. Is there a fix for this mess I have created and can I retreive my old folders and messages? I tried doing a system restore and it didn't work due to corrupted files. Oh, I'm still using windows 7. Thanks

Open 2 12

Thunderbird Profile (copy/paste) no local folders/tasks updated

Hi, I am hoping that the community can help me find an answer to this. I have two computers that I use for work. The one in the office has TB running all the time and be… (lire la suite)

Hi, I am hoping that the community can help me find an answer to this. I have two computers that I use for work. The one in the office has TB running all the time and before I leave for the weekend/vacation I would close TB, copy the profile folder to a USB (or copy it to cloud) and then paste the profile folder on my work laptop (at home). While all the settings get copied (local folders structure, addons etc.) as I use IMAP, it downloads all the mail on the new system regardless. I thought that it should have the latest mail downloaded as part of the profile folder, is that not the case? The bigger issue is that none of the Completed Tasks Lists, Templates, etc. get updated. It still shows all the older stuff on the work laptop and no updates carry over from the PC (at work). Going through the profile folder I see multiple copies of the files prefs.js, folderCache.json, global-messages-db.sqlite appended as: prefs-computername.js and folderCache-computername.json etc. (The computername is the name of the PC - office/laptop) The profile name is the same between the two computers. TB is only started after the profile is copied locally. TB version is the same between systems. I am left scratching my head why somethings are copied but not others. Hoping that the community can help me here. Thanks!

Open 10 62

"Run Now" is greyed out when using filters

When using message filters "Run Now" is often greyed out after running a filter and remains greyed out after the filter has completed filtering. (Hung up?) This does no… (lire la suite)

When using message filters "Run Now" is often greyed out after running a filter and remains greyed out after the filter has completed filtering. (Hung up?) This does not happen if the filter does not find any matching messages. Clicking on another filter and then returning to the first one returns the "Run Now" button to active (not greyed out). Not sure, but the problem might be associated with filters that copy a message file to a Local folder, or delete messages, or move messages to Trash, or all three. I'm stumped. The problem started recently and I'm not aware of any changes I made to Thunderbird.

Open 3

Lack of Sync for Contacts & Calendar

Active Sync 16+ is now in force and Thunderbird has lost the sync via TBsync, so contacts and calendar syncing is now dead, unless TBsync is updated quickly, seems unlike… (lire la suite)

Active Sync 16+ is now in force and Thunderbird has lost the sync via TBsync, so contacts and calendar syncing is now dead, unless TBsync is updated quickly, seems unlikely from reading their website. TB has advised that contacts and calendar are still on a dream list and no date for implementation is known. So TB is no longer a substitute for users wanting to escape Outlook. I am a long time user of TB and a donator, so why have you not pre-planned the inclusion of contacts and calendar sooner or even included TBsync into the code and kept its syncing ability uptodate.

TB with just email sync is no different to many email apps that come with laptop and tablets, so I may as well revert to using in my case Apple Mail.

Regards, SPT

Open 3 1 19

When our computer guy moved all info from our old computer to new, Thunderbird calendar was blank!

We have bought a new computer from our tech guy before. This time, all was fine except for the Thunderbid calendar. The 20 GB of email files are all there and email still… (lire la suite)

We have bought a new computer from our tech guy before. This time, all was fine except for the Thunderbid calendar. The 20 GB of email files are all there and email still works. Only the calendar is blank. Our guy admits he dislikes Mozilla and rarely deals with it. Is there any way we can find the contents of the calendar? The old computer is still here in our house, but we only have one monitor. I had birthdays, lots of birthdays setup as repeating events. I hate to lose that.

This is odd as we didn't lose anything the last time we bought a new computer from same guy. We already were running Windows 11, so that is not the issue.

Open 6 11

I no longer get event/task REMINDERS

I used to get REMINDERS for all events/tasks until about some months ago. But now I don't get the reminders for most events/tasks. rearly I do get reminders randomly and … (lire la suite)

I used to get REMINDERS for all events/tasks until about some months ago. But now I don't get the reminders for most events/tasks. rearly I do get reminders randomly and ocasionally. I have been using TB (Thunderbird) for many years without any problems. I update TB religeously as updates become available. Please advise the fix. Thanks in advance! Anil Deshpande

Open 1 3

canot delete Local Folders in Thunderbird

I have Thunderbird on Windows 11. I have been using Local folders for a long time without any problems. I now find that if I try to delete subfolders in Local folders, th… (lire la suite)

I have Thunderbird on Windows 11. I have been using Local folders for a long time without any problems. I now find that if I try to delete subfolders in Local folders, they reappear as if they had not been deleted. This applies to any mails I have received since 28th January 2026. Could this be associated with a windows update?

Open 12

Can't download Comcast emails but can send emails

After tried many suggested steps to trouble shooting the problems, it still can't download Comcast emails. It keeps pop up "enter password" or "password failed" again and… (lire la suite)

After tried many suggested steps to trouble shooting the problems, it still can't download Comcast emails. It keeps pop up "enter password" or "password failed" again and again. But I can send emails. I can't upload the trouble shooting information file to send. Thanks

Open 3 14

Thunderbird denies access to Google account

I can't access to my personal Google account from Thunderbird. Thunderbird configuration is OK. Cookies authorised. e-mail account connection process goes this way: - I e… (lire la suite)

I can't access to my personal Google account from Thunderbird.

Thunderbird configuration is OK. Cookies authorised.

e-mail account connection process goes this way: - I enter name and e-mail address - I confirm standard configuration found in Thunderbird's FAI database. - Google asks me to confirm that I authorise Thunderbird to share mail, contacts and agenda informations (I was asked my Google pwd only the first time I tried the process). - I confirm my consent - Back to Thunderbirds account configuration window, with "authentication error".

Similar failure when I try to only connect to the contact list or to my calendars (which is my initial will), also from a scholar Google account.

No change after update from 149 .0.2 to 150.0

Open 10

TB 150.0 not downloading office365 folders

I have been using TB to access my Office365 account using the TB Oauth protocol, however, it got to be painfully slow when trying to download messages. I had set up rule… (lire la suite)

I have been using TB to access my Office365 account using the TB Oauth protocol, however, it got to be painfully slow when trying to download messages. I had set up rules and folders that worked, albeit slow.

To try to alleviate the slowness I started a new profile to my Office365 account again using Thunderbird's OAuth protocol. It's lightning fast! But it didn't bring down any of my Office365 folders that exist up on the Office365 servers. (see 2nd TB Install screen print below) It had brought down all the folders and previous e-mails in the 1st installation. (see 1st TB Install Redacted. Screenprint below)

I don't know why this might happen, does anyone have any ideas? Is there a workaround or could I be doing something wrong?

Thanks

Dan

Open 5

Changing the folder order

Good afternoon! I have always had a specific folder order in my email, with the inbox folder being the first, followed by the sent folder, and so on. However, today I dis… (lire la suite)

Good afternoon! I have always had a specific folder order in my email, with the inbox folder being the first, followed by the sent folder, and so on. However, today I discovered that the inbox folder was at the bottom of the list, while the sent, spam, deleted, and other folders were above it. I was unable to change the folder order back to its original state, and I have been unable to drag and drop or swap the folders. Can you please advise me on how I can restore the folder order to its original state, with the inbox folder at the top and the other folders below it?

Open 9

SMTP Timeout

When I try to create a calendar event.. Error Message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-… (lire la suite)

When I try to create a calendar event.. Error Message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-mail.outlook.com timed out. Try again.

Open 11