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waste management website erratic on firefox. ok on edge.

  • 16 réponses
  • 3 ont ce problème
  • 19 vues
  • Dernière réponse par zeroknight

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waste management website erratic on firefox. ok on edge.

waste management website erratic on firefox. ok on edge.

Toutes les réponses (16)

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Hi

To help us to look into this, please can you share the website address.

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The website is WM.com

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Seems to be fine here.

Can you give more detail about what is different/wrong ?

Can you attach a screenshot?

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The X and reload page oscillate back and forth. There is nothing displayed. The firefox is updated.

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Try to disable Enhanced Tracking Protection.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

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disabling the shield made no difference.. I am attaching a picture of the page info

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if I click off the page to a different tab and go back to the WM page it seems to work. If I hit the reload button it will get into the reload loop again.

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Site works without a reload loop for me. Does it still happen in Troubleshoot Mode?

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It goes to the reload loop in troubleshoot mode. It seems to be something with my computer as it doesn't have the problem on my laptop. I have tried the latest updates on the windows 10 system.

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Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

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Exactly the same issue here. Developer edition does it too.

Modifié le par jc511

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Try changing secure DNS over HTTPS (DoH) to "Off" or "Increased Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Disable any antivirus security software.

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OK, DNS over HTTPS = OFF System settings = NO PROXY Antivirus and firewall = OFF

No change, same issue, endless reload loop. (wm.com)

I may have to break down and snail-mail the trash bill.

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Something changed on my computer or the website. My desktop doesn't show the problem anymore. I am not sure what changed.

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Until I tried to log in then it went into reload loop on my laptop.

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I am able to login and get past the reload loop, it seems like a Cloudflare bot check. Now I can't get the reload loop to occur at all.