having problems with updating. You tell me that you have sent me an email (three times) but I haven't had them
problem is as in Question. I haven't used FF in a while so had this email from you: New sign-in to Firefox For added security, please confirm this sign-in from the following device:
But I kept being told my Username/Password were wrong so I clicked on Forgot password, then Forgot Username and both times there was an on-screen message "email has been sent" but I didn't receive it. SOS please!! Thanks
Solution choisie
Can you not add accounts.firefox.com to your Safe Senders list?
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Are you sure that you verified that the register email was the same one you ask to send the email to?
WestEnd said
Are you sure that you verified that the register email was the same one you ask to send the email to?
Definitely!
Hi, sorry to hear you are having a problem; please see if anything here helps - I'm having problems confirming my Mozilla account.
If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!
Hello Scribe & thanks for your help. My problem appears to be that to add someone to my Safe Senders list, I have to click on an email from the sender and proceed from there. But I haven't actually received any emails!
Nor can I find any other route via the FF website
Solution choisie
Can you not add accounts.firefox.com to your Safe Senders list?
TaffyOutlane said
problem is as in Question. I haven't used FF in a while so had this email from you: New sign-in to Firefox For added security, please confirm this sign-in from the following device: But I kept being told my Username/Password were wrong so I clicked on Forgot password, then Forgot Username and both times there was an on-screen message "email has been sent" but I didn't receive it. SOS please!! Thanks
got there in the end. Thanks