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Solved Archived

How do I get rid of genieo.com, I've run the uninstall and it will not go away?!

Firefox Learn the Basics: get started
gbcorb replied Duela 12 urte
msarge
msarge

This program is only associated with Firefox and will not uninstall. If I cannot get rid of it, I will remove Firefox from all of my computers.

Thanks, Mike

This program is only associated with Firefox and will not uninstall. If I cannot get rid of it, I will remove Firefox from all of my computers. Thanks, Mike

All Replies (2)

philipp
philipp
  • Moderator

hello, please try to reset firefox and see if this can address the issue...

also see Troubleshoot Firefox issues caused by malware

gbcorb
gbcorb

Chosen Solution

genieo adware/trojan should be manually removed, don't trust their uninstaller

read

genieo removal

or

You installed the "Genieo/InstallMac" rootkit.