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I've been hit with a Trojan virus today that only applies when I'm running Firefox.

Firefox Browser security
jbr replied Duela 2 egun
Chris Vowell
Chris Vowell

I've been hit with a Trojan virus today that only applies when I'm running Firefox. I've been advised that resetting my browser (or even doing a 'factory reset') will remove the problem but there doesn't appear any way of doing so. How can I do this to hopefully remove the Trojan? Trying to 'Remove the virus now' in the Firefox pop-up doesn't work.

I've been hit with a Trojan virus today that only applies when I'm running Firefox. I've been advised that resetting my browser (or even doing a 'factory reset') will remove the problem but there doesn't appear any way of doing so. How can I do this to hopefully remove the Trojan? Trying to 'Remove the virus now' in the Firefox pop-up doesn't work.

All Replies (1)

jbr
jbr
  • Top 10 Contributor

Chosen Solution

That's most likely fake/scam, if that looks like: support.mozilla.org/questions/1600574 (removal instructions in the linked thread.)

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