Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird is slow, "not responding" (win7)

galenalldrin
galenalldrin
more options

Lately when I go to delete emails, I do 4 or 5 then I get a blue spinning wheel and it sits. It will go away after awhile. But it did not use to do that. It is annoying and takes time. What changed?

Thanks

Lately when I go to delete emails, I do 4 or 5 then I get a blue spinning wheel and it sits. It will go away after awhile. But it did not use to do that. It is annoying and takes time. What changed? Thanks

Modified by Wayne Mery

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Do you have an antivirus program? My guess it is so slow scanning that things are backing up and perhaps even dying while they wait.

Helpful?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.