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Firefox 78.0.2 Browser

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My system installed Firefox Browser Version 78.0.2 overnight. This morning my Firefox display is different. I am missing the header bar that contained a choice between opening a new window or a new tab, bookmarks, Firefox support ( question mark inside a circle), etc. Further all my bookmarks, logins & passwords, open tabs, history, add-on, and preferences ARE MISSING. Prior to this update I did not have a Firefox account so the SYNC procedure recommended in the open Firefox window DID NOT RECOVER ANYTHING. How do I get back my missing information and return my Firefox screen to its previous configuration?

My system installed Firefox Browser Version 78.0.2 overnight. This morning my Firefox display is different. I am missing the header bar that contained a choice between opening a new window or a new tab, bookmarks, Firefox support ( question mark inside a circle), etc. Further all my bookmarks, logins & passwords, open tabs, history, add-on, and preferences ARE MISSING. Prior to this update I did not have a Firefox account so the SYNC procedure recommended in the open Firefox window DID NOT RECOVER ANYTHING. How do I get back my missing information and return my Firefox screen to its previous configuration?

All Replies (2)

Hi, try to enter about:profiles in the URL bar. How many profiles do you have there?