Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Search box is hidden (not removed)

  • 3 replies
  • 5 have this problem
  • 3 views
  • Last reply by Happy112

more options

I recently reinstalled Windows 10 and downloaded FF. My search box (bar) is hidden. Not removed. I did try customizing but the search box is there. While opening Firefox it is visible for a split of a second but then immediately hides again.

I recently reinstalled Windows 10 and downloaded FF. My search box (bar) is hidden. Not removed. I did try customizing but the search box is there. While opening Firefox it is visible for a split of a second but then immediately hides again.

Chosen solution

Hi  !

This may be caused by a Mozilla experiment, called 'Shield Studies'.

You can check to see if you are enrolled in that experiment by typing about:studies in the address bar and then tap Enter. If you see any extensions there : disable (or remove) them.

You can also check for 'unfamilar' extensions in Options => Add-ons => Extensions. If you see any extension there that you didn't install yourself : just disbale (or remove) them.

For further information about Shield Studies see :

https://support.mozilla.org/en-US/kb/shield

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Hi  !

This may be caused by a Mozilla experiment, called 'Shield Studies'.

You can check to see if you are enrolled in that experiment by typing about:studies in the address bar and then tap Enter. If you see any extensions there : disable (or remove) them.

You can also check for 'unfamilar' extensions in Options => Add-ons => Extensions. If you see any extension there that you didn't install yourself : just disbale (or remove) them.

For further information about Shield Studies see :

https://support.mozilla.org/en-US/kb/shield

more options

Thanks, my search box is again where it should be:)

more options

James5 said

Thanks, my search box is again where it should be:)

Yay  ! I'm so glad for you that everything is back to normal  !