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Under TOOLS/Account Settings/ your name/ what I have chosen for "your name" does not show up when sending an email. What to do? thanks, paul

Firefox Privacy and security
solbergstudio replied
solbergstudio
solbergstudio

Question: Under TOOLS/Account Settings/ your name/ what I have chosen for "your name" does not show up when sending an email. What to do? thank you! paul

Question: Under TOOLS/Account Settings/ your name/ what I have chosen for "your name" does not show up when sending an email. What to do? thank you! paul

All Replies (3)

cor-el
cor-el
  • Moderator

Is this a question about Thunderbird?

If that is the case then we can move the question to Thunderbird support.

Mark Schmidt
Mark Schmidt

Chosen Solution

This sounds like an issue with your email service, not with Firefox (or Thunderbird).

It's possible that you need to set the sending name by logging into your webmail account online (ex. Yahoo! Mail or Gmail). Webmail providers like these often set the sending name themselves, ignoring the settings of your email client.

Unfortunately since this is not a Firefox issue you are unlikely to get help on these forums. I suggest you find the support site for your email provider, as they should be much more helpful.

Modified by Mark Schmidt

solbergstudio
solbergstudio Question owner

Thank you Mark. It was indeed, my Outlook settings. You were spot on. Thank you for taking the time.