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My saved password screen no longer pops open

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

Stuartf
Stuartf
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When I go to option and click show saved passwords the window no longer opens. Passwords are being saved but I not longer can manage then Suggestions?

When I go to option and click show saved passwords the window no longer opens. Passwords are being saved but I not longer can manage then Suggestions?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

There are other things that need your attention.

Your System Details List shows multiple Flash plugins.

  • Shockwave Flash 14.0 r0
  • Shockwave Flash 11.7 r700

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\