Thunderbird Support Forum

Hello, I have been using Thunderbird with the Manually Sort Folders app for years. The ability to place folders and subfolders where I need them is essential for what I do. With the latest Thunderbird "upgrade", it was downgraded as the Manually Sort Folders app is no longer useable. Until Mozilla fixes it to where either the app can be used or Thunderbird is improved so that it will let me sort folders itself, I cannot upgrade. Please either render the Manually Sort Folders app useable again or make Thunderbird so that folder can be sorted. Thank you.

Hello There all So I recently installed Win11 and Tbird 115.7.0

My issue is this: When I double click a PDF in a received email it opens up in my default PDF reader (Foxit) so it's all good. When I'm composing an email and add a PDF I like to check to see that I'm sending the correct PDF attachment so I double click and it won't open, I get this message (Attached Image) I went to Tools/Settings/General/Files&Attachments and PDF (Foxit) is set as the default so all good

So again Inbox messages opens PDF's no problem Composing messages won't open PDF's

I used to do this all the time on Win10 and it worked perfectly See my settings in image 2 Thanks In Advance :-)

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

I migrated Thunderbird from a windows 10 pc to a new windows 11 pc using Laplink PC mover software. It successfully copied all my messages, address book etc. but the appearance was nothing like it was on the windows 10 machine. I've fixed most of the problems but the column headers are barely visible. I can't find anything in the settings despite hours of trying. Attached is a screen shot of the barely visible column headers, indicated by the red arrow.

Any help will be appreciated,

Herman

Can you please let me know why the coloring of my text which was so simple in the earlier versions is no longer possible.

In such situations can you allow me to use an older version till you fix these bugs?

This is very frustrating and will be grateful if you can help.

I have been a donor and really want to see Thunderbird succeed.

Regards

John B Samuel

Hello, Linux environment is running on my chromebook, thunderbird has been installed. 2 issues: - When I try to install an extension, I always get a message "This extension will have permission to have unlimited access to thunderbird and the computer". and I'm stuck. The add button does not trigger any action. This does the same thing if I want to install a dictionary from the settings. - I have no access shared folders like my Drive on my Chromebook, despite having Linux sharing enabled. Thank you for your help Céline

I have TB 115.6.0 running on 3 computers (1 desktop and 2 laptops). On 2 computers there is a tiny icon on the right hand side in the menu bar that allows me to switch between the "new and improved" (but utterly horrible), side by side message list and the classic view.

On the laptop I am currently using to write this request, TB 115.6.0 does not have that wonderful little icon and I am condemned to use the side by side display or find another mail client.

Can someone help me find or restore that little icon that gives me a choice or alternatively lets me change the message list display back to its old useful configuration?

As an aside, why do software developers insist on making "improvements" that no one needs or wants?

Cox.com has decided to no longer have their own email server and switched their accounts to yahoo. I can read my email directly on Yahoo, but can't get their imap to work. I changed the imap and smtp settings to yahoo. Also, the email login has changed and I changed that in Thunderbird. With Cox, the login was just "username" and now it is "username@cox.net". When I made these changes in the account settings, my email account has disappeared from the inbox, but it is still in account settings. I am using a unified inbox with several accounts.

Cox will not help me with this, and I have been on hold with yahoo for an hour with no response. I have been messing with this for two days so I hope you can help me.

I have seen numerous posts on this forum involving the "Leave Messages on Server" option in the server portion of the Account settings. Many of these posts include responders stating that this option does not apply to POP servers.

If this is correct, why does Thunderbird even include this setting for an account that is explicitly designated as a POP server/account? This is an invitation to confusion and misunderstanding; I have been a victim of this. It seems to me to be a no-brainer to change the code to remove this option from these POP accounts.

Want to:

• Sort email by newest on top
• Include sub-emails within threads for the newest on top (currently still oldest on top)
• Apply this default setting to all. I don't want to sort every account, every folder manually. That's too tedious.

Thunderbird has oldest on top. This includes emails within a thread/conversation. Changing the sort to newest on top does not change the emails within the thread/conversation. The sort does not apply to all emails. I find this very annoying.

I've been using Thunderbird for years and had very few problems. I view and keep all my incoming and sent emails in date order, and move them to the relevant folders when they are dealt with. This morning my incoming emails also have other incoming emails, and my original sent email attached to them. I think this is called threading? but I have never set this up or asked for it, and don't even know how to do it. I'm finding this 'threading' is really annoying - I want all my emails separate and not joined or linked together. How do I disable this setting and stop all my emails joining together like this? I've looked at the help pages and the answers are too technical. I've tried the ones I can understand but they don't work. Can someone please send me a step by step solution to this? thank you Ray

I'm running the latest thunderbird (91.6.2) on windows 10 and would like to mark the emails I receive as read after I forward or reply to them, is there any way I can do this?

Am trying to add Dropbox filelink to Thunderbird. I get the code from Dropbox and copy it but when I try to paste it to Thunderbird where it says code, nothing happens. I right click but no box appears offering a paste option. Have also tried Web DAV but when I click to save the addresses offered again nothing happens. Any ideas ? Am using W10 and thunderbird version updated Dec 2021

TB v91.7.0

I download an extension from the Mozilla download site; I have tried 3 different ones so far. I select "Install Addon from file...". The result is ALWAYS "This addon cannot be installed because it appears to be corrupt."

What am I missing?

I've been using Thunderbird for 3 years now and the subscribe function has been working flawlessly. Today (16/04) however all the folders I unsubscribed to are now being shown and I can't seem to unsubscribe to them.

When I right click my IMAP email, click Subscribe and uncheck the folders I don't want nothing happens.

Any ideas on how to fix this?

Hi, I am new to Thunderbird and not very computer savvy.

I have successfully set up my mail account and am trying to apply filters to incoming mail. The filter is very simple: If the message contains FROM "@mail.zillow.com" send the message to the ZILLOW folder (under that email address).

I have checked the filter log and it says "could not get filter db". I have tried to run the filter manually - no go.

I have tried to read about others who have a similar issue and it talks about debugging. I'm sorry. I do not know how to do this.

Thank you in advance for help.

Mark

Hello. Since installing Thunderbird v91.5 on my new Windows 11 laptop, I get a Secure Connection Failure when trying to get add-ons. This doesn't happen with my other PC's running Windows 10. Anyone have a solution? -- Thanks!

Currently it is only possible for multiple identities in one account to use the same trash folder. I would like an option for defining a separate folder to which deleted messages of an alias are moved, just as there is this option for the "Sent" messages.

I'm using the latest version of TB but...I can't seem to find the Other Stationary menu. Is there a way to get it back? It's kinda funny as I have been using TB on and off for years and never had a problem with this.