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Cannot send emails from Thunderbird, except from my Default one

Hello, I have 5 email addresses - four I use regularly: TalkTalk1 (Default) and 2, Free-online and Googlemail (haven't upgraded to gmail), and one I haven't for ages (Yah… (read more)

Hello, I have 5 email addresses - four I use regularly: TalkTalk1 (Default) and 2, Free-online and Googlemail (haven't upgraded to gmail), and one I haven't for ages (YahooMail). I cannot send emails from any, except from my TalkTalk(TT) default one. I have updated the TalkTalk new Outgoing server settings to the best of my ability, for TalkTalk2 (TT2), Free-online (FOL) and Googlemail (GM) - I can send screenshots for each if necessary: - Server names: all smtp.domain name.net, except FOL: relay.free-online.net (verified on several google searches) - Outgoing port: all changed to 587 - Connection security: all STARTTTLS - Authentication method: all 'Normal password' (I am assuming these would be the same as the ones in the saved login passwords section of Privacy & Security, except for GM which has Incoming server authentication OAuth2 but a normal password in the saved login Passwords) - User name: my email addresses, except for FOL: my name Details: Email providers: TalkTalk, Free-online (Plusnet), Googlemail ISP: Talktalk.net Operating system: MacOS Catalina 10.15.7 Thunderbird version: 102.8.0 Many thanks for your help, it is now the 8th day I spend on this (I am a senior not very techy person).

Asked by Marilou 1 year ago

Last reply by Marilou 1 year ago

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Gmail with Thunderbird using OAUTH2 - not Connecting nor creating a Cookie

This is my first post. But I have been reading and benefiting from all the expertise I have found here for many years! Thanks to all! Trying to plan ahead for the Gmai… (read more)

This is my first post. But I have been reading and benefiting from all the expertise I have found here for many years! Thanks to all!

Trying to plan ahead for the Gmail OAUTH2 change, I upgraded to Tbird 91.9.0.

My Account Settings all transferred to the new version. I do have multi Gmail accounts, as well as other email accounts, but from other posts here, this should matter.

While I am a long term Tbird user, I am a newbie with OAUTH2. I can't seem to connect. So I am writing here for help!

My setup: - Dell notebook running W10 - internet connection strong - am using a Netgear Nighthawk Hotspot Router, which works great with

    everything else, so I really doubt that is an issue

- testing without a firewall; running McAfee - resetting Tbird account back to "Normal Password", then Gmail connects

Incoming Server set to IMAP: imap.gmail.com:993 w SSL/TLS and OAuth2 Outgoing: smtp.gmail.com:465 w SSL/TLS and OAuth2

I have been consistently testing with the same gmail account: - YES, I know my password; it works with both the Gmail web interface,

   or after going back to "Normal Password" instead of OAUTH2

- allow any Alert emails via Gmail Web Interface, repeatedly. - Ran Captcha ... many times! In case someone else reading here needs this, it is here: https://accounts.google.com/b/0/DisplayUnlockCaptcha and you must be logged into the Gmail Web Interface when running this. I have learned to take a pause after running this, for it do its thing.

If Toad-Hall is reading this, I found your list of steps here very helpful: https://support.mozilla.org/en-US/questions/1375558 Worth repeating for others who are struggling, like me.

As recommended here: https://support.mozilla.org/en-US/questions/1373706 Cookies: all cleared Remembered Passwords: all cleared

Also looked at this: https://support.mozilla.org/en-US/questions/1375702 Originally, my cookies WERE blocked. I did need to change my Web Content as recommended in this post:

   Selected: Remember web sites and links I've visited
   Selected: Accept cookies from sites
   Accept third-party cookies: Always
   Keep until : they expire
   Not selected: 'Send web sites 'Do not track'..... 

Also: In Privacy and Security -> Web content -> Exceptions, added: https://accounts.google.com set to 'Allow' and Saved Changes. Then exit Tbird, took a short pause, started Tbird again, per the advice to properly update the files.

Should I be doing BOTH of these? This post shows options: https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20 So if I Select to accept cookies, should I also set the Exception??? I have tested various combinations of these settings, but not seeing a cookie.

In Tbird, when testing to connect, I see:

"Sign in with your Google Account" Enter my account password (I see an error msg here when I typo the password, no error when entered correctly) Also, have checked "Stay Signed In" while trying to Authorize, as recommended. then click Allow on the second screen.

After a few seconds, keep seeing popup in lower right corner of screen: "Authentication failure while connecting to server imap.gmail.com" Sometimes, this msg does not popup, which seems odd to me, but it still fails: Cookies: still empty Password: still empty

I keep updating and reading and updating the setups and testing again, but no cookies for me!


I admit I have gotten off track, testing and reading posts:

Thought my problem might involve Certificates for a while, but now do not think OAUTH2 is using Certificates. Right?

Thought for a bit it might be Javascript disabled, but I am NOT seeing the popup window that shows this error, from this post: https://support.mozilla.org/en-US/questions/1373379 refers to: https://support.mozilla.org/en-US/questions/1286410 Did find my way to Config editor: https://support.mozilla.org/en-US/questions/1349136 Followed this advice: "Click the 3-bar menu icon, Preferences, and find Config. editor at the bottom of the General section. Or, type editor in the search box at the top of Preferences." Then searched for "Javascript" and found most of settings were true, like javascript.enabled is "true". Should everything that a search for javascript finds be set to true? Since I do not see the error msg, I believe this is not my problem.


Stans posted another helpful summary here: https://support.mozilla.org/en-US/questions/1375538 "After you've changed your accounts to OAuth2, delete all records of your Google Account passwords from Thunderbird's password vault (Saved Passwords). With OAuth2, your passwords are not stored by Tbird. Instead, an OAuth2 token (a long string of meaningless characters) is stored in the password field. That's what you should see after completing the OAuth2 process for each of your accounts. You have to do it twice, once for incoming and once for outgoing server. Also, you must allow cookies in Thunderbird's Preferences, otherwise it won't work."

If I am following this correctly, after testing to try and authenticate, I should see a Cookie and a Saved Password being created but they are not.

Think this is my problem!


In Gmail web interface, I am not sure of some settings:

In Manage Your Google Account -> Security:

1. Should Sign-in 2-step verification be on/off? (its off) 2. Third Party apps w access shows Tbird (think this is new, don't recall it before) 3. Allow Less Secure App: turn off (was On for normal pswd; either way fails w OAUTH2) (think I have tested all combinations of the above, with no success) I welcome suggestions on how I should set these to connect with OAUTH2.

I feel like I am getting close here, but I am stuck. Is there anything else, maybe something I have not heard about, like Captcha, that I should try?

Have I missed a setting somewhere? Suggestions???

Meadowlark13

Asked by Meadowlark13 2 years ago

Answered by Toad-Hall 2 years ago

  • Archived

Files and folders

I have been a Thunderbird user since 2004 and have been very satisfied with its performance. However yesterday something went wrong, at least i belief so. Yesterday, Oc… (read more)

I have been a Thunderbird user since 2004 and have been very satisfied with its performance. However yesterday something went wrong, at least i belief so.

Yesterday, October 5, 2022, i downloaded the Thunderbird update on Linux. After the automatic installation i lost all my files and folders. The accounts still exist and folders. I can view accounts and folders names in 'Go/Folders', but if i click the names nothing happens. How do I view my files or recover my files?

Thanks a lot in advance for your assistance Hans Schaap [email removed from public]

Asked by hans.schaap 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Identifying addresses mailed to or received from for dead email accoumt in Thunderbird 59.2

Hi. First, I have more tech problems than I can shake a stick at and I m dealing with concussion and screens (monitors, cell phone, etc) aggravates and I don't track as w… (read more)

Hi. First, I have more tech problems than I can shake a stick at and I m dealing with concussion and screens (monitors, cell phone, etc) aggravates and I don't track as well online as usual, so I'm asking for help sooner than I would hoping y'all can break it down very smply for me. Thanks for reading.

Thunderbird v.59.2 on Windows Vista desktop. Yup, Vista :-) Cable provider died, so years of emails to addresses using isp-provided email addresses are in Thunderbird but can't use emails.

In short term got TMobile 5G wireless and it is hideous, beware! For now I use my cell as hotspot to get on internet on old desktop.

I'll list what I've tried in a sec, but here's my ultimate goal: I want to get AT&T fiber installed and hooked up on new desktop (Windows 11) and install latest thnder bird there and bring over old files. Before installing at&t I have to formally cancel with former cable provider (it's in an odd limbo). I've assumed it's better to cull all email addresses related to those email accounts before severing all ties.

What I tried: Followed this thread https://support.mozilla.org/en-US/questions/1255223

I can't upgrade to v60 with Vista. I modified advanced config and added strict config Boolean setting and set to false and added check compatibility 59.2 setting and set to false.

The email crawler add on still gives me not compatible error. I restarted Thunderbird and that didn't help, unfortunately.

What can I do?

Again, my two main concerns are 1) harvest email address on my dead email accounts so I can send notifications of my new email addresses and 2) prepare to move all Thunderbird stuff to new desktop once I have working wireless internet to facilitate.

Thank you for your patience with my explanation and any help you can provide.

Asked by eden5 8 months ago

Last reply by eden5 5 months ago

  • Archived

Reply opens 10 or more reply windows but none are replying to the latest message from the person. [was Problems with update 115]

I have used Thunderbird for more than 15 years and have always liked the way it works and promote it to anyone needing an email client, but the latest version 115 Super N… (read more)

I have used Thunderbird for more than 15 years and have always liked the way it works and promote it to anyone needing an email client, but the latest version 115 Super Nova is terrible. I don't like the font or anything in the update. Now I just found a new problem. Since last update messages show all previous messages from same sender with current message at the bottom of list. I have looked for a way to change this but have not found anything. It used to work so good and now it sucks.

Asked by compconsult 6 months ago

Last reply by Wayne Mery 1 week ago

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  • Archived

Incoming server already exists

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windo… (read more)

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windows 10.

Following various posts, I've tried to convert two specific email accounts to imap, and things are not going well.

My primary email is already imap and works fine. I've tried multiple times to convert the other two, and my current state is I've deleted those two accounts entirely (via Account Actions). When I try to install Existing Account, I eventually get to the point where the server config seems correct, but hitting "Done" results in the above message. I'd be surprised if imap.gmail.com can only support one email address. The emails are named differently, and use different passwords. Imap is enabled via browser based access to both accounts.

Incoming server imap.gmail.com:993 Outgoing smtp.gmail.com:465

Asked by jjgurley 1 year ago

Answered by jjgurley 1 year ago

  • Archived

After a clean install windows 11, Thunderbird 102.1.2 doesn't check password.

Hello, I did a clean install windows 11 21H2, installed Thunderbird 102.1.1 and later 102.1.2 in the wizard i copyed my password and all the other info imap, after press… (read more)

Hello,

I did a clean install windows 11 21H2, installed Thunderbird 102.1.1 and later 102.1.2 in the wizard i copyed my password and all the other info imap, after pressing ready checking password keeps on checking noting happens.

My password is correct and also all the other setting.

Must be a bug in the program.

Asked by Erwin05 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Thunderbird 115 - Not opening to Last message

Hi all, Just upgraded to Thunderbird 115(from the last Non beta version). I have multiple email accounts. When I click to the inbox off one of my gmail accounts it doe… (read more)

Hi all,

Just upgraded to Thunderbird 115(from the last Non beta version).

I have multiple email accounts.

When I click to the inbox off one of my gmail accounts it does not display to the last message received. Thunderbird opens to a message about 1/4 up into my inbox.

I have a second gmail account and this behavior does not occur.

I'm sure its a easy fix, I just can't figure it out .

James

Asked by hjauman 10 months ago

Last reply by tom427 5 months ago

  • Solved
  • Archived

How can I get wider line spacing in the Message List?

I had my userCrome.css set to widen line spacing in the message list, among other things. Updating to Þb 115 broke this, and since I can't inspect the css, I don't know h… (read more)

I had my userCrome.css set to widen line spacing in the message list, among other things. Updating to Þb 115 broke this, and since I can't inspect the css, I don't know how to fix this again.

My current css includes:

/* Message List */

  1. threadTree

treechildren::-moz-tree-cell-text {

   font-size: 16pt !important;
   color: black !important

}

/* treechildren::-moz-tree-row {

   margin-top: 0pt !important;
   margin-bottom: 6pt !important;

} */

treecol:not([hideheader="true"]), treecolpicker:not([hideheader="true"]) { -moz-appearance: none !important; padding-top: 2px; padding-bottom: 2px; }

treecol:not([hideheader="true"]):hover, treecolpicker:not([hideheader="true"]):hover { }


I tried relaxed density, but it expands *everything*, not just the message list.

Also, in Firefox, how can I use this site and avoid all the animated headers?

Asked by MarjaE 8 months ago

Answered by sfhowes 8 months ago

  • Solved

thumder bird mail drafts folder

not sure if this is where i should be but i tried the Thunderbird help and got no answer. After the most recent Thunderbird up date and a Thunderbird install over e… (read more)

not sure if this is where i should be but i tried the Thunderbird help and got no answer. After the most recent Thunderbird up date and a Thunderbird install over existing one when i go to my drafts folder and click on any draft or save message in there i get a yellow bar at the bottom of the page that i have never seen before . Now i do not want recreate a new profile and lose all my contacts book marks add on etc. how do i remove that yellow bar in Thunderbird mail

Asked by Mary 1 week ago

Answered by david 1 week ago

  • Archived

User authenticated but not connected when connecting to Microsoft email

Getting this message as of today when trying to connect to my Outlook/Microsoft Office 365 e-mail account. No change of password or any security settings were done. Googl… (read more)

Getting this message as of today when trying to connect to my Outlook/Microsoft Office 365 e-mail account. No change of password or any security settings were done. Googling for the error reveals plenty of other folks coming across it in Thunderbird but not one working fix. Plenty of TB blaming Microsoft and vice versa. IMAP access is still working on iOS so that does strongly suggest a Thunderbird side problem.

Please no "switch to a different email provider" proposed solutions that isn't helpful.

Asked by matthewab2001 1 year ago

Last reply by tim_mw 1 year ago

  • Archived

Changing the storage folder for E-Mails

I am now using the default storage folder for TB: AppData\Roaming\Thunderbird\Profiles\vsapyic3.default" This is on my "C" Drive but I need tio migrate it to the larger … (read more)

I am now using the default storage folder for TB: AppData\Roaming\Thunderbird\Profiles\vsapyic3.default"

This is on my "C" Drive but I need tio migrate it to the larger Data Drive (D). How do I do this?

Thanks

Asked by Orealius 1 year ago

Last reply by Orealius 1 year ago

  • Archived

Deleting messages via Message Filters not always working

Using TB version 102.10.1. Been recently getting messages from three different senders that I wish to delete before they hit my inbox. I read the help article at https://… (read more)

Using TB version 102.10.1. Been recently getting messages from three different senders that I wish to delete before they hit my inbox. I read the help article at https://support.mozilla.org/en-US/kb/blocking-sender and followed the directions to set up a Block List filter, adding the senders to it. It seems to work automatically for two of the senders but not the other...I have to manually run the filter to make it work. Seems kinda pointless when, if it hits my inbox, I can just delete it anyway. Any ideas why it is still getting through the filter and how to fix it? See screenshots attached.

Asked by mike_the_wino 11 months ago

Last reply by mike_the_wino 10 months ago

Authentification mistake

Hallo, Ik gebruik 2 verschillende gmail-adressen in Thunderbird. Met het ene adres heb ik geen probleem, met het andere krijg ik steeds de melding "Authentificatiefout ti… (read more)

Hallo, Ik gebruik 2 verschillende gmail-adressen in Thunderbird. Met het ene adres heb ik geen probleem, met het andere krijg ik steeds de melding "Authentificatiefout tijdens het verbinden met server imap.gmail.com". De serverinstellingen in de accountinstellingen in beide adressen zijn identiek. Hoe los ik dit op? Bedankt voor uw reactie.

Asked by jjb.breed 4 months ago

Last reply by david 4 months ago

Security settings

I am using Windows 11 and Thunderbird. A few days ago I was asked to type my password every time I opened the mail program. But the password is not accepted now. I have u… (read more)

I am using Windows 11 and Thunderbird. A few days ago I was asked to type my password every time I opened the mail program. But the password is not accepted now. I have used the mail program for years without this problem. How do I fix it?

Asked by wa23 3 months ago

Last reply by Googlethunderbird 3 months ago

  • Solved
  • Archived

OAuth2 for gmail Not Working

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That … (read more)

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That allowed me to Send Gmails, but, not receive it kept asking for password. Then I read to use OAuth2 and saw that Google will no longer allow 3rd party app passwords, so i deleted it in google, and set both Imap.gmail.com and smpt.gmail.com to use OAuth2 (both set for SSL/TSL). I did this just for smpt first when the 3rd party app password was still enabled, i could recv but, when i went to send, it would ask for password, i enter it, then it would sent msg to my cell phone to Allow thunderbird, i would press Allow on my phone, and Thunderbird would come up with Sending message.. with the progress marked all way to end BUT, it will never complete sending.... I have to hit cancel it then shows Failed message unable to authenticate. After I deleted the 3rd party app password in gmail settings, now when i start thunderbird or try to receive emails, it goes through the same authorization process with my phone, but, then never downloads any new emails. I have spend HOURS on this.. extremely frustrated (I have been forced to us ms mail which i really don't like, i am too used to thunderbird (although I wished thunderbird had check boxes on emails to select via checkboxes for delete, or moving, etc)

Asked by jbeals108 2 years ago

Answered by jbeals108 2 years ago

  • Solved
  • Archived

Backup only local folders?

I would like create a back up of my local folders (26 years of emails) in the cloud. Reading questions posted here, the recommendation is to backup the complete 'Profile… (read more)

I would like create a back up of my local folders (26 years of emails) in the cloud. Reading questions posted here, the recommendation is to backup the complete 'Profiles' folder. However, when I try and do so, I am not successful because at some point the backup process glitches out. (I am trying to upload the folder to a Microsoft OneDrive folder and have tried on both my PC running Windows 7 Pro and a Macbook running OS Monterey.) I suspect that my internet connection is not stable enough to copy 30 GB (about the size of the 'Profiles' folder). Is there any alternative to backing up the complete 'Profiles' folder?

Asked by Queenmab100 1 year ago

Answered by sfhowes 1 year ago

  • Archived

Godaddy e-mail does not support pop/imap needs exchange server type

Starting May 12th Godaddy e-mail accounts no longer support pop/imap email servers. They want you to switch over to an exchange server type. Can I configure Thunderbird t… (read more)

Starting May 12th Godaddy e-mail accounts no longer support pop/imap email servers. They want you to switch over to an exchange server type. Can I configure Thunderbird to accomodate this change (I've been with Thunderbird for many years), or do I need to change to Outlook 365? Help, Thunderbird no longer downloads my e-mail from Outlook.

Asked by Warren31 1 year ago

Last reply by dgillesp220 8 months ago

  • Archived

115 breaks IMAP folder hierarchy rendering Thunderbird unusable (gmail account)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 ha… (read more)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 has broken this, now displaying nested subfolders at the top level sorted alphabetically. See the images for before and after. For example, there are now three "Administrative" folders that were formerly classified under superordinate folders for my roles as lab leader, graduate program chair, and departmental faculty member. Persons who used to be in Colleagues or Students subfolders are now at top level. Inexplicably, a few folders retained their hierarchy but most are flattened out. Now I need to scroll through hundreds of folders (have not counted recently but in the late 2000's I had over 500.)

I was able to revert to 102.14 using backups, but will be stuck with this version for the rest of my career unless Thunderbird fixes these problems. Thunderbird is so important to me that I make an automated monthly donation to the project, but will have to cancel if this is not fixed.

If anyone has found a work around please LMK. And Thunderbird team, please acknowledge and LMK whether this will be addressed or are IMAP users left behind?

Thanks, Dan Suthers

Asked by Dan Suthers 7 months ago

Last reply by gd_smth 5 months ago