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Downloads on Android

When trying to download anything the download apparently begins, since a notification appears on the notification panel, but it just does not properly start. It keeps try… (read more)

When trying to download anything the download apparently begins, since a notification appears on the notification panel, but it just does not properly start. It keeps trying but no progress is shown. After a while a failure message replaces the progress notification.

This isn't a network problem, since I've tried it with different connections. There used to be no problem before.

Anybody else experiencing a similar issue?

Asked by Baobab 2 months ago

Answered by Baobab 1 month ago

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Firefox crashes when Flash enabled

The fix of 30th Dec https://support.mozilla.org/en-US/questions/1038039 got Flash working again, but there is another issue. When trying to play a video that will run … (read more)

The fix of 30th Dec https://support.mozilla.org/en-US/questions/1038039 got Flash working again, but there is another issue. When trying to play a video that will run without Flash, Flash tries to run, and Fx crashes every time. This happens every time if Flash is set to "enabled" or "tap to play" in Settings. To play these videos, Flash has to be "disabled" in Settings.

An example site is: http://www.bbc.co.uk/iplayer/episode/b04yf8lw/spiral-series-5-episode-1

This happens in Fx v33.1 and v34.0.1, so maybe an issue that has been around for some time.

Tablet, Android 4.2

Asked by petef 6 years ago

Answered by petef 5 years ago

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videos are shown as a grey box

When I display web page that contains videos, I am shown only a grey box. And example of this is the page I get when I select "Help" from the Firefox Menu. I have a scr… (read more)

When I display web page that contains videos, I am shown only a grey box. And example of this is the page I get when I select "Help" from the Firefox Menu. I have a screen capture, but I see no way to attach it at this time.

Thank You

Asked by JChapman 6 years ago

Answered by cbrooney 6 years ago

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Firefox crashes upon launch on Android tablet

We have close to 600 Android Samsung Galaxy 10.1 tablets that have Firefox 16.02 installed. Starting last night almost everyone of them is getting a Firefox has crashed … (read more)

We have close to 600 Android Samsung Galaxy 10.1 tablets that have Firefox 16.02 installed. Starting last night almost everyone of them is getting a Firefox has crashed message upon launch. We have tried to upgrade them to 18 but that does not resolve it. So far, the only thing we have found to resolve it is to clear the application data, which in turn wipes all settings and bookmarks.

Asked by phxdonald 7 years ago

Answered by Andrew 7 years ago

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videos wont play on android

I try and play any video from any site and 3/4 of the video is covered with a grey block and the rest is scrambled. I haven't changed any settings or anything else for th… (read more)

I try and play any video from any site and 3/4 of the video is covered with a grey block and the rest is scrambled. I haven't changed any settings or anything else for that matter. Ive uninstalled firefox and re added it 3 times and i've also done a full factory reset but it wont go away. Please help. Oh and this is on my samsung S4. It started about 2 weeks ago. Thanks Dan

Asked by dan3737 3 years ago

Answered by kbrosnan 3 years ago

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Input fields are all messed up as far as input is concerned.

Nexus 10, Android 4.3 If I respond to reddit threads there are times when I hit the text field and it shows a cursor, but as I type the text will not show. The text is b… (read more)

Nexus 10, Android 4.3

If I respond to reddit threads there are times when I hit the text field and it shows a cursor, but as I type the text will not show. The text is being entered and I can see it in the keyboard suggestion. I have to blind type some text, hit the switch app menu and select Firefox again to see what I typed.

It also has a hard time determining where the cursor actually is ( this text box I'm typing in just did this when I tapped a word to edit it ). If I try to move the cursor it seems to be stuck where it last was no matter how many times I click to move it. It visually appears to move, but if I start typing the text replaces or types where I last was. Swapping to the app selection screen and back seems to reset the cursor properly after I tap again.

On top of that, there are times when I close a tab ( I know, not related to slowness,etc.) the content of the closed tab will show up overtop of the tab that should be showing.

Also, it doesn't matter if I set the about:config flag the the smart bar or whatever it's called, touching tre page makes my tab bar slide closed and I want it to remain open like the last version.

This latest version is just really bad and it's starting to piss me off!

Asked by Andir 7 years ago

Last reply by kbrosnan 7 years ago

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Unresponsive script / web page freezes

Using Chrome to post this, since FF not responding. On this page, https://www.jw.org/en/whats-new/ scrolling down causes freezing, cannot navigate anywhere else. Sometim… (read more)

Using Chrome to post this, since FF not responding. On this page, https://www.jw.org/en/whats-new/ scrolling down causes freezing, cannot navigate anywhere else. Sometimes get unresponsive script.

Also, suddenly could not log in to groups.io. Worked on Chrome, but not FF.

LG K20 Plus (Model LG-TP260) Android 7.0. Firefox 68.7.0

Seems to work OK on my tablet Alcatel A30 8.0 (Model 9024W) Android 7.1.1

Asked by russf 9 months ago

Last reply by Andrew 6 months ago

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I am experiencing Shockwave issues, see below, how do I correct this?

I keep receiving the message: Warning: Unresponsive plugin Shockwave Flash may be busy, or it may have stopped responding. You can stop the plugin now, or continue to se… (read more)

I keep receiving the message:

Warning: Unresponsive plugin Shockwave Flash may be busy, or it may have stopped responding. You can stop the plugin now, or continue to see if the plugin will complete.

I cannot seem to get rid of it or correct it. Help. Thank you.

Asked by dkm0614 7 years ago

Answered by beverly4958 7 years ago

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Youtube videos flickery strip

If I ask to view youtube after asking for the desktop site (request desktop site) there is a flickering strip across the bottom of every video. This also happens if I use… (read more)

If I ask to view youtube after asking for the desktop site (request desktop site) there is a flickering strip across the bottom of every video. This also happens if I use the plugin Phony.

This has started only after I updated FF a few days ago.

Thanks for any help

Nick

Asked by REALOldNIck 6 years ago

Answered by Moses 6 years ago

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Has Firefox for Android not been optimized for 4.3?

After upgrading my Nexus 10 to 4.3 on Monday, everything works fine except for Firefox. I have both 22.0 and Beta installed, and the problems are identical in both. Keybo… (read more)

After upgrading my Nexus 10 to 4.3 on Monday, everything works fine except for Firefox. I have both 22.0 and Beta installed, and the problems are identical in both. Keyboard lag, characters not showing up though I've typed them in the search/address bar, blank white screens although it shows the page has finished loading, the previous page still showing even though the address bar shows a new page has supposedly loaded, lousy scrolling. Chrome browser works perfectly, such as it is. I've rebooted several times, and no joy. I haven't uninstalled and reinstalled Firefox, but I'm not sure that would do any good. I'm going to try that next, but I'm wondering if there is a known problem with Firefox for Android not yet being optimized for 4.3.

Asked by JasW 7 years ago

Answered by Roland Tanglao 7 years ago

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Update to 20.0.1 Zoom problem

My Firefox just updated itself. Now Google search results are too small to read. Not possible to zoom in. The page flashes up correct size but then squeezes to a size a f… (read more)

My Firefox just updated itself. Now Google search results are too small to read. Not possible to zoom in. The page flashes up correct size but then squeezes to a size a fraction of the screen and unreadable. Chrome ok so using that for the moment. How do I revert to previous version, which worked!?

Asked by johnash 7 years ago

Answered by ge32 7 years ago

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My website appears broken when viewing on Firefox only

To recreate this bug, you need to be using mobile (on your phone), Firefox app, and set the browser to "request desktop site". The website appears fine on chrome or othe… (read more)

To recreate this bug, you need to be using mobile (on your phone), Firefox app, and set the browser to "request desktop site". The website appears fine on chrome or other mobile browsers, or in regular mobile mode (not desktop mode).

The theme on my site seems to break.

Asked by LLens 2 years ago

Answered by jscher2000 2 years ago

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Firefox for android crashes every time I try to open it

I am fairly new to fire fox but was really liking it on my new galaxy note 8 tablet. However it updated in the last couple of days and ever since then it won't open. I ha… (read more)

I am fairly new to fire fox but was really liking it on my new galaxy note 8 tablet. However it updated in the last couple of days and ever since then it won't open. I have not yet tried uninstalling and reinstalling as I am not sure if that is the best course of action. I'd be grateful for any help! Thanks.

Asked by dlpmikki 7 years ago

Answered by guigs 7 years ago

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script error

script error? try open http://happygift.uniqlo.com/app/m/ or http://happygift.uniqlo.com/app/ and choose "Tokyo" radio button, it won't work. other browsers can do. … (read more)

script error? try open http://happygift.uniqlo.com/app/m/ or http://happygift.uniqlo.com/app/ and choose "Tokyo" radio button, it won't work. other browsers can do.

Asked by taishou 7 years ago

Answered by woojohn 7 years ago

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Why doesn't the add-on site recognise I'm using Firefox Moble browser?

Every time I go to the add-on page to try and add an additional add-on to my moble browser it tells me I need to download Firefox Moble to add add-ons. And the add to Fir… (read more)

Every time I go to the add-on page to try and add an additional add-on to my moble browser it tells me I need to download Firefox Moble to add add-ons. And the add to Firefox button is not selectable. Is this some issue with my browser or is there some fault with the site itself?

Asked by Scott 7 years ago

Answered by AaronMT 7 years ago