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Nothing synced

I signed up/logged in to firefox before I reset my PC, to save all my bookmarks and passwords, only for me to finally get my PC back up and running with NOTHING synced. H… (read more)

I signed up/logged in to firefox before I reset my PC, to save all my bookmarks and passwords, only for me to finally get my PC back up and running with NOTHING synced. How do I fix this there is 0 chance I get back my old install as I have formatted.

Asked by kingtekronofficial 1 week ago

Last reply by jonzn4SUSE 6 days ago

verification email returned - locked out of account

My Firefox account is tied to an old email address which I had taken off my Gsuite list of emails. I have now reactivated that email. But I could not log in since my acco… (read more)

My Firefox account is tied to an old email address which I had taken off my Gsuite list of emails. I have now reactivated that email. But I could not log in since my account was locked. I will change the email for the account once I am able to log back in.

The email I am currently using to log in is a valid email. It simply was turned off the first two times I tried to log in.

What can I do to get the lock removed to log in?

Asked by CJ Evans 6 days ago

Last reply by cor-el 6 days ago

Firefox bookmarks sync issue between laptop and desktop

I have two desktops that we use on a daily basis, both have Firefox sync turned on to sync bookmarks, addresses, add-ons and settings. I also have a laptop that I use spo… (read more)

I have two desktops that we use on a daily basis, both have Firefox sync turned on to sync bookmarks, addresses, add-ons and settings. I also have a laptop that I use sporadically, maybe once every two-three weeks, or longer. It also has the same sync settings. Here is the issue I'm having with sync. When either desktop has new bookmarks added/removed they always sync perfectly to each other (desktops). But, if I turn my laptop on after a couple of weeks of being off, then it always syncs the 'old' bookmarks (up) and then the desktops get synced (down) with old bookmarks. How can I prevent this from happening and does anyone know why, in this scenario, it is happening? I've checked various places in settings and cannot find anything obvious to fix this. All devices, laptops & desktops, are very regularly updated with the most current firefox version, except on occasion if the laptop has been off for a couple of weeks or more, but once it's turned on, it updates.

Asked by markandlyndon 6 days ago

Last reply by Nobody InParticular 6 days ago

Delete Firefox Account I no Longer have Email Access to

I recently changed jobs and my old work email address is now closed. I had originally created the account using my personal gmail account, but changed the primary email t… (read more)

I recently changed jobs and my old work email address is now closed. I had originally created the account using my personal gmail account, but changed the primary email to my old work email. Now I cannot create a new Firefox Sync account using my personal gmail since it is tied to this defunct Sync account. I can log in with the email and password, but it won't let me change any settings with my account without a verification code. I called a friend at my old work and there is no way for them to temporarily reactivate my email account.

Is there any way that I can get this account deleted without the verification code? I don't care if the data is lost. I wanted to start over from scratch anyways. I can view my profile data through the support page, but when I click on the delete account option, it continues to ask for the verification code. If there is a way on the back end to completely delete it, I would appreciate it.

Asked by dfsalazar 3 weeks ago

Last reply by Bithiah 1 week ago

finding way to sync two firefox browsers in 100%

i actually logged in in firefox on my pc and laptop everything is synced, bookmarks passwords history plugins, but not the tabs, tabs only appears in account button as "f… (read more)

i actually logged in in firefox on my pc and laptop everything is synced, bookmarks passwords history plugins, but not the tabs, tabs only appears in account button as "firefox of user [user] in system [sys-name]" but i want to have all tabs openned on laptop like on pc and when i open or close one tab on laptop it appear on pc to be oppened or closed, how to manage that.

Asked by Methosu 1 week ago

Last reply by cor-el 1 week ago

... @gmail.com

Please my Gmail account 1year is not login my problem issues Google couldn't verify this account belongs to you ... @gmail.com edited email from public and search/spam b… (read more)

Please my Gmail account 1year is not login my problem issues Google couldn't verify this account belongs to you ... @gmail.com


edited email from public and search/spam bots view.

Asked by masnojaalalaa 1 week ago

Last reply by FredMcD 1 week ago

  • Locked

... @gmail.com

duplicate of /questions/1358358 thread. Please my Gmail account 1year is not login my problem issues Google couldn't verify this account belongs to you ... @gmail.com ed… (read more)

duplicate of /questions/1358358 thread.

Please my Gmail account 1year is not login my problem issues Google couldn't verify this account belongs to you ... @gmail.com


edited email account from public and search/spam bots view and also locked as a duplicate.

Asked by masnojaalalaa 1 week ago

Problem with syncing and security and cookies

I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. It will manifest it… (read more)

I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. It will manifest itself in a few ways:

  • Facebook feed stops or is blank after about 2 or 3 entries.
  • Pandora won't start, it freezes on the initial opening page.
  • Facebook Marketplace won't display large pictures, they are blurred out.
  • If I try to log into my Firefox account, it tells me that cookies and local storage are disabled. When this happens if I delete all cookies or add exceptions, the issue remains the same and I can't login to my account.
  • Some Yahoo news feeds won't display any pictures.

I've investigated it and reviewed many of the messages about pictures being blurred or not showing, but not finding anything about the problem continually repeating. I have used "Refresh Firefox" about 10 times now, and the issue still comes back.

When it does, other things I've tried are:

  • Added in cookie exceptions for each website above.
  • Turned off Enhanced Tracking Protection for each website above.
  • Cleared all cookies manually.
  • In my Firefox account, I have deleted and re-added all my devices. Would it be helpful to completely delete my account? The issues only occur with one device, my PC desktop machine.

Any assistance is graciously requested, but this is becoming awfully perturbing. I'd love to give you screenshots or logs when this happens, but I can't even log into the forum, but let me know what I need to capture for next time! Thanks!

Asked by roeboat 4 weeks ago

Last reply by roeboat 1 week ago

As Microsoft team link was not working.i couldn't attend the meeting of today 17:00

Alson Lasrado PO Executive Mobile No: 9739907597 alsonlasrado95@gmail.com<mailto:alsonlasrado95@gmail.com> Total Exp: Fresher Notice Period: Immediate _____________… (read more)

Asked by alsonlasrado95 1 week ago

Last reply by FredMcD 1 week ago

Stored Credentials

I am running the latest version of Firefox browser on both computers 94.0.1 64-bit. My settings, add-ins and bookmarks synced correctly, but my credentials did not/will n… (read more)

I am running the latest version of Firefox browser on both computers 94.0.1 64-bit. My settings, add-ins and bookmarks synced correctly, but my credentials did not/will not sync.

Asked by Jason Trupp 1 week ago

Last reply by Jason Trupp 1 week ago

sync issues

Hello: twice now my firefox has signed out and when i resign in all of my history, bookmarks and passwords are gone. This is extremely frustrating. Is there anything i ca… (read more)

Hello: twice now my firefox has signed out and when i resign in all of my history, bookmarks and passwords are gone. This is extremely frustrating. Is there anything i can do to get my data back?

Asked by stephanie.ilene 1 week ago

Firefox sync problem

I have a Windows 10 desktop PC, a Samsung Galaxy Tab A android tablet, and a Samsung Galaxy A10E phone. I am using Firefox 94 on all these devices. I am trying to sync … (read more)

I have a Windows 10 desktop PC, a Samsung Galaxy Tab A android tablet, and a Samsung Galaxy A10E phone. I am using Firefox 94 on all these devices. I am trying to sync my Firefox bookmark from my PC to my tablet and my phone. I tried to sync last night and left all my devices on all night, and this morning, there were no bookmarks on my tablet or my phone. When I select bookmarks on my tablet or phone, all I am getting is a little black circle which keeps spinning. How do I get my bookmarks from my pc to my tablet and my phone?

Asked by 19suomi48 1 week ago

Sync logins (not passwords!) in Firefox

Hi there, there is wonderful article about firefox sync: https://support.mozilla.org/en-US/kb/sync-logins-firefox-desktop What I'm missing (feature, not article) is to ha… (read more)

Hi there,

there is wonderful article about firefox sync: https://support.mozilla.org/en-US/kb/sync-logins-firefox-desktop What I'm missing (feature, not article) is to have an ability to sync logins but not passwords. That means, checkbox "Logins and passwords" divide into 2 checkboxes(1. "Logins", 2. "Passwords")

This should also improve a security. I'm fine with sharing/syncing login names but not passwords For passwords sharing/syncing between my computers I do use different programs.

Is this possible? Or, can this be considered as a new feature? If this is not a good place for feature suggestion, where should I post/ask?

thanks, Tomas

Asked by xhudik 1 week ago

Last reply by FredMcD 1 week ago

Fraud Connected Services Two-step authentication

RE: FRAUD - pending investigations - FTC 130602883 , IC3 , Seattle FBI and Olympia Police with ID theft / Fraud alerts RE: PROPERTY THEFT - Thurston County Sheriff's Offi… (read more)

RE: FRAUD - pending investigations - FTC 130602883 , IC3 , Seattle FBI and Olympia Police with ID theft / Fraud alerts RE: PROPERTY THEFT - Thurston County Sheriff's Office Report Number 21-200531

Today, 11/14/2021 I logged into my Mozilla Firefox account normally ( it's been a long time since I used SYNC due to HACKERS found out in 2019 + ) - I needed to write down / log all connected services plus devices / IP addresses and decided to add Two-step authentication as recommended for EXTRA security after changing my password.

The moment after I added + activated Two-step authentication via GOOGLE authentication 11/14/2021 5:34 AM -- my account re-synced itself and DELETED my CONNECTED SERVICES LIST:

There should have been / WAS ABOUT 5 DEVICES or more in the past 6 years when I logged in. THEY COMPLETELY VANISHED - they are also under investigation. [I also reported fraud / ID theft to FTC and had to freeze my credit.] One of these connected devices being a laptop / PC named " HEV " [stolen from me and reported to Thurston County Sheriff's office] and another newer one with my initials " pt " - with possible older mobile device most connections from over 2-5 years ago -- with the current computer I am on (that stayed on the list). After that moment - Mozilla Firefox and Google Services gave me errors -- unable to upload images // buffering and page loading (up until estimated 6:20 AM) -- no idea why and there are no service alerts / outages with COMCAST XFINITY my ISP.

The list of devices / logins is EMPTIED -- what else got erased or re-synced? I DIDN'T AUTHORIZE A DELETION!

Sincerely, Patrick Turner

Asked by Patrick Turner 1 week ago

  • Solved

Sync working only partially, not all data synced

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same… (read more)

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same (NixOS, Linux).

I can successfully log-in and enable sync on the new laptop: it's possible for me to see the list of tabs from the other device, open and sync those tabs, but other things are not synced or synced partially.

For example: of the 30+ passwords on the old device, only 15 are present in the new device; no theme or extension is synced, bookmarks seems to be properly synced.

I don't know where to get more info about the sync (besides the about:sync-log page, which shows no logs), so I can't really tell what's going on. Indeed, nothing changes if I press the "Sync now" button.

I also tried refreshing firefox or creating a new profile from scratch and sync that again, but to no avail. Do you have any suggestion? Thanks

Asked by ale.re 2 months ago

Answered by cor-el 2 months ago