Firefox Support Forum

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intrusive violations like that. This needs to be removed immediately and never ever happen again. It's completely antithetical to the core values of Firefox.

Furthermore, several users have reported it breaking their browsing. See this Reddit thread:

https://www.reddit.com/r/firefox/comments/13rnt88/why_is_firefox_windows_11_version_showing_me/

This affected me on Windows 10 running Firefox 113.0.2 64 bit.

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would usually be and have to hover over to reveal the details. The silly thing is that this only happens when I sign in and it doesn’t happen when I use chrome – although I prefer using Firefox, not least because the bookmarks sidebar is better. I have tried getting rid of all extensions and running in troubleshoot mode but without success. Any help/advice would be appreciated (as long as it is not about football!)

Hello,

I am a developer on an emergency intervention hotline for sexual assault.

Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See attached screenshot for example.

It is absolutely IMPERATIVE that our visitors do not receive these new modal advertisements that Firefox is throwing at them. What can I do to prevent Firefox's new browser-hijacking advertisements from showing up on our hotline pages?

I experienced this on Twitter, and it 100% was not part of the dom. It also greyed out the tab bar, and prevented me from opening the menu with alt. I know how to make it not show up anymore on my machine, but how can I prevent it from appearing on visitors to my website, who are in some of the most vulnerable times of their life.

Suddenly (last day or so) the timestamps on Facebook posts are missing (except on the first on the timeline). The data is there, you can hover over the location where the timestamp should be and the date and time will pop up. This still works as usual on Chrome, so I don't think it is a Facebook issue. Thanks, Robert

You are referred to the American Society for Indexing Digital Publications Special Interest Group. Embedded Indexing Resources In the section Compatibility Observations, the Hyperlinks Report shows how browsers handle hyperlink sub addresses within PDFs on the Internet. Sub addresses within PDFs enable links to be made to content within the document. This supports users wishing to bookmark specific content, and indexes to large collections such as journals and society newsletters. Firefox comes out well, it can take users to page numbers in PDFs for many platforms. (Example HyperlinkAddress#page=100) However, it doesn't find range name sub addresses. (Example HyperlinkAddress#RangeName) The request is for the addition of a range name capability to all versions of Firefox. Below is an extract from the Hyperlink Report Hyperlinks Containing Range Name Sub Addresses When a hyperlink containing a range name sub address is opened, the user should be taken to the correct range. Ranges and their names will be defined during document creation, which includes indexing. A selected range should be made easily visible. Where a selected range is small, it should be artificially extended to make it visible. Users should be able to read range names and to determine their start and end locations.

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue?

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

I visit the website Hamilton house painters frequently throughout the day. Although I can delete my web history for a specific time period, I'm wondering if there is an option to delete my entire web history for that website altogether.

I've just installed Firefox 113.0 and my tab bar is now above the toolbar and bookmarks bar. Up until 112, the tab bar was below the bookmarks bar. I have no changed anything in UserChrome and in fact that file is still dated 2020. I've searched but haven't found an explanation. Anyone know what changed or is this just a bug? Thanks

FireFox is completely broken, all I get is "PR_CONNECT_RESET_ERROR" on everything.

I'm having to send this from my phone as my computer can't access webpages anymore. I know my internet is working as Online functions are working (Windows update, Online Games etc are working fine)

How do I fix "PR_CONNECT_RESET_ERROR". I refreshed FireFox so many times, I've lost count.

When I go to Google.com, the cursor is in the Firefox browser's address field. And I have to click in the Google search field to start my search - if I remember to do so. Why can't the cursor just be in the Google search field?

I could search in the address field, but I'd have to highlight/delete the address. So it's easier to just click in the Google search field. But I rather just have the cursor be in the search field automatically. Is there a way to get that done? Or is that asking too much?

I used to be able to install an extension, and than see it automatically pin itself on my toolbar now I have to select the add ons and theme icon on toolbar and manually pin each extension I install one by one. I do not want to have to keep doing this. Will someone please tell me what is going on and how to revert this back to how it originally was?

Hi, I've been having problems with my Firefox. After some time (~1 day?) all websocket connections stop working until I restart the browser. In JS console I can see "Firefox can't establish connection to ws://..." (or wss://).

This really affects all pages, for example Discord, Onshape, Jupyter notebook, and 100% gets fixed when FF is restarted.

I'm looking mostly for some debugging tips. So far I've tried increasing `network.websocket.max-connections` from 200 to 500, without any luck. I have also tried to examine some pages for open websockets using developer tools, but didn't find anything suspicious.

I'm running version 110.0.1 built on Gentoo, but this issue has been with me for couple versions already. I have a few extensions, including uBlock origin and leechblock, approximately 100-200 open tabs in 4-5 windows at all times. Restarting firefox every day is not the worst, but I'd definitely prefer to not have to do that

A few of my extensions are not showing up in my toolbar at the left top of the window -- specifically, my Evernote extension. It is turned ON in my "Settings" area, but not showing up in the toolbar.

This is a Mac Studio, 2022.

I also have two other Macbook Pros. The extensions show up on my Firefox browsers there.

Thank you Polly

below steps suggested to solve , but couldn't find how to add mentioned plugin Firefox Open the Firefox browser or restart it, if it is already running. From the Firefox menu, select Tools then click the Add-ons option. In the Add-ons Manager window, select Plugins. Click Java (TM) Platform plugin (Windows) or Java Applet Plug-in (Mac OS X) to select it.