Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (read more)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Asked by Ejecatl 1 day ago

Last reply by TyDraniu 17 minutes ago

Firefox Translation |report minor issues and request features

Hi, The translation feature is a great and much-needed addition. It was one of the main reasons I kept using Chrome, so having it in Firefox—on both desktop and Android—i… (read more)

Hi, The translation feature is a great and much-needed addition. It was one of the main reasons I kept using Chrome, so having it in Firefox—on both desktop and Android—is fantastic. Thank you!

I’ve noticed that to access the translation option, you have to right-click the selected text using a mouse or touchpad. The keyboard’s right-click key, however, doesn’t open the context menu for the selected text, so the translation option isn’t available. This makes it inconvenient for keyboard-focused users.

It would also be very helpful to have built-in pronunciation for selected text. I tried several add-ons that offer this, but none worked reliably. This feature would complement translation nicely.

Finally, it might improve usability to show a small popup button beside selected text to trigger translation—similar to what some translation extensions already do. While I personally prefer keyboard shortcuts, this could enhance accessibility for others.

Asked by Matty 44 minutes ago

unwanted popups

In a Firefox window, the left-most pane shows Homepage on top followed by a list of recent open websites. In my current window for example, below the home page heading I … (read more)

In a Firefox window, the left-most pane shows Homepage on top followed by a list of recent open websites. In my current window for example, below the home page heading I have Log in/Sign up/Mozilla Support then Get Support| Mozilla Support followed by +New Tab. There is nothing special about the particular configuration. I mention the exact configuration for orientation. My problem, for the example I am describing, is the existence of a popup that is in a separate bubble window that states Get Support|Mozilla Support on the first line and support.mozilla.org in the second. Popups like this one always appear. They are driving me crazy because they persist when some new window is moved over the Firefox window. That is, they always come to the front of a stack of windows. They often cover some clickable list in another application. I'm working with the latest MAC OS on a Macbook Pro. I have tried the usual advice to turn off popups in the FireFox settings. This toggle has no effect on these popup windows. Is there a way to turn them off!

Asked by chiconec 53 minutes ago

JavaScript-based features on my site don’t load in Firefox — any advice on compatibility or ad blocking?

Hi everyone, I manage https://myphoneoffers.com, a website that lists mobile phone prices and SIM packages in Bangladesh. I’ve noticed that a few JavaScript-based compone… (read more)

Hi everyone, I manage https://myphoneoffers.com, a website that lists mobile phone prices and SIM packages in Bangladesh. I’ve noticed that a few JavaScript-based components (such as floating offer banners and comparison tables) don’t always load properly in Firefox. In some cases, it looks like ad-blocking or strict tracking protection might be preventing the scripts from running. I’m using lightweight JavaScript with no third-party ads — just local scripts and analytics. Could anyone explain how Firefox’s Enhanced Tracking Protection or JavaScript settings might affect embedded scripts? And what’s the best practice to make sure essential scripts still load while maintaining user privacy? Any insights from web developers familiar with Firefox’s JS behavior would be really helpful. Thanks!

Asked by rahmatbl.1122 1 hour ago

Firefox Issues With Outlook Login

Hello Support Team, Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign … (read more)

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

  • Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
  • Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
  • Disabled Extensions (Did Not Resolve)
  • Disabled Privacy Settings (Did Not Resolve)
  • Cleared Cookies, History, Cache (Did Not Resolve)
  • Cleared Forms (Did Not Resolve)
  • Tried Private Window (Did Not Resolve)
  • Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

Asked by mafisto 1 hour ago

Remove autofill email addresses from FF Browser in Sequoia

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpage… (read more)

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpages that'll take any email address. I cannot delete these. I've tried shift-delete. These email addresses cannot be accessed via Firefox preferences: autofill screens do not list email addresses but only the physical addresses that I've saved.

(And then, of course, the minute you submit any email to the NYTimes it immediately creates an "account" and starts sending you subscription offers.)

Asked by cdmcclellan 1 hour ago

bookmarks

i even deleted ALL my bookmarks............I cant get rid of the ribbon across the top, no matter how many times i try. And now I see, the bookmarks live on even after I … (read more)

i even deleted ALL my bookmarks............I cant get rid of the ribbon across the top, no matter how many times i try. And now I see, the bookmarks live on even after I deleted all of them yesterday.

Asked by Shandy 1 hour ago

Issue with printing online bill PDFs in Firefox

Hi everyone, I’m managing an online bill information website, and some users reported an issue when they try to download or print a PDF bill using Firefox. Sometimes the … (read more)

Hi everyone, I’m managing an online bill information website, and some users reported an issue when they try to download or print a PDF bill using Firefox. Sometimes the print preview doesn’t load, or the layout breaks, while it works normally on other browsers.

Is there any recommended Firefox setting, extension, or workaround to prevent this issue? Also, is there a specific print CSS or PDF format Firefox prefers to handle better?

If testing is required, this is an example page where users reported the problem: https://fescoebillcheck.pk/

Thanks in advance for any guidance.

Asked by Emma Taylor 12 hours ago

Last reply by Emma Taylor 1 hour ago

Facebook videocalls

Does anybody know if there are any plans on updates that would allow Facebook-users to make videocalls on Firefox again, with the new E2EE-feature? Currently it is not po… (read more)

Does anybody know if there are any plans on updates that would allow Facebook-users to make videocalls on Firefox again, with the new E2EE-feature? Currently it is not possible on Firefox at all since Firefox does not support this feature and switching to another browser for each videocall is a bit troublesome, so an update would be greatly appreciated.

Asked by Jessica Öster 1 hour ago

Last reply by Denys 1 hour ago

TenTabs Extension?

When Pocket was replaced by TenTabs, my Pocket extension vanished and I'm unable to locate the new TenTabs one -- if it even exists. Is it possible to "bookmark" TenTabs … (read more)

When Pocket was replaced by TenTabs, my Pocket extension vanished and I'm unable to locate the new TenTabs one -- if it even exists. Is it possible to "bookmark" TenTabs articles? If not what was the point of the change other than to make the product useless?

Asked by Gary Koob 14 hours ago

Last reply by Denys 1 hour ago

Account changes problem

Trying to add a secondary email, change password, two step verification or basically anything that requires a confirmation code beyond logging in do not work. I keep gett… (read more)

Trying to add a secondary email, change password, two step verification or basically anything that requires a confirmation code beyond logging in do not work. I keep getting codes in my email, enter in the dialog box, click confirm and...nothing happens. no loading icons or error messages. no indication that anything is happening. dialog box just gets stuck and doesn't do anything.

Asked by josephkchavez 11 hours ago

Last reply by Denys 1 hour ago

cant sign into firefox wont accept my password

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i don… (read more)

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i dont have way to get in

Asked by laurence mcleish 7 hours ago

Last reply by Denys 1 hour ago

'Download bookmarks from Mozilla website

Hey there! It seems that my bookmarks are gone. I only see the place holder for them, but no link or anything else. What can I do? Is there a way to import the bookmarks … (read more)

Hey there! It seems that my bookmarks are gone. I only see the place holder for them, but no link or anything else. What can I do? Is there a way to import the bookmarks from the Mozilla website? Curiously the bookmarks on Firefox Android are there, but I can't see an option to export the list from there. Many thanks for any help! Best, Wolfram

Asked by w.lange 5 hours ago

Last reply by Denys 2 hours ago