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Sign in to google workspace account with external 2FA

Hi! I would like to use Thunderbird with an email account provided by my university. It uses the gmail web client and is provided through google workspace (I believe). Th… (read more)

Hi! I would like to use Thunderbird with an email account provided by my university. It uses the gmail web client and is provided through google workspace (I believe). The login process involves a redirect to the campus authentication page, with a DUO 2FA ping. Is there a way to add this account to Thunderbird? Programs like Gnome Online Accounts allow me to add this as a google account and then follow the usual process in a web browser window. However, when I try this on Thunderbird, I get as far as granting access through Google's system, but then the system exits with "Unable to log in at server. Probably wrong configuration, username or password." Is there a way to set this up correctly? It looks like it almost works.

Asked by benogoldman 1 month ago

Last reply by Matt 1 month ago

Can't receive from a specific emal addr

Hello: I can't seem to receive emails from a specific address from a professional office (with their own URL), which I have never (not knowingly) ever classified as JUNK,… (read more)

Hello: I can't seem to receive emails from a specific address from a professional office (with their own URL), which I have never (not knowingly) ever classified as JUNK, ... I have checked my Junk box, Deleted Box, and my filters from __@Bell.net, from which I download to T-Bird. That email addr or URL is NOT blocked, and I have put that addr on my "SafeSenders" List.

I don't see that email anywhere else in T-Bird Folders,, and the sender had to call me, and resend from a diff address, their own Gmail acct.!

And I can send to them, to few ppl in that office,... And I don't get any emails from anyone @the URL, meaning no other staff from that URL can send anything to me!

Did I accidentally classify it as JUNK, but I never received anything from the beginning,.. So I do NOT believe I would have set it as Junk...

I have checked ALL settings in T-Bird and at __Bell.Net in my settings, but to no avail.

Pls help, Much appreciated, Az

Asked by AzeemH 1 month ago

Last reply by Matt 1 month ago

Browser no longer asking for primary password

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back. When in about:logins, I click on the l… (read more)

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back.

When in about:logins, I click on the log in button but nothing happens.

Asked by l s p 3 months ago

Last reply by cor-el 3 months ago

Unable to send New Message

Hi, I am facing an issue with Thunderbird. I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can … (read more)

Hi,

I am facing an issue with Thunderbird.

I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can reply and receive the emails.

Please guide me about it.

Many Thanks

Asked by Adeel Khan 1 month ago

Last reply by david 1 month ago

"Saved Passwords" - Thunderbird

Issue began Monday 7/1 where Thunderbird would not receive new email from AOL. At times it would tell me to enter the password. But the p/w I entered was not correct so t… (read more)

Issue began Monday 7/1 where Thunderbird would not receive new email from AOL. At times it would tell me to enter the password. But the p/w I entered was not correct so that made situation worse. Found "Saved Passwords" in Help->Settings where I was able to retrieve the -correct- p/w for one of the email addresses being actively used in Thunderbird and problem solved. When I went to find the correct p/w for the other email address, the account in "Saved Logins" was not there?? Was odd that the list did display email accounts I haven't used in years, but not the 2nd one that I use daily! I tried changing the p/w at AOL Mail, but that didn't work for either of my two accounts. Bottom line, why isn't lf82me@verizon.net showing up in the "Saved Passwords" in Settings?

Asked by lf82me 3 weeks ago

Last reply by Matt 2 weeks ago

Microsoft Changes to Secutity

Hi, I've just had an email from Microsoft saying :- Update your sign-in technology before September 16th, 2024 to maintain email access. Is there a step by step tu… (read more)

Hi, I've just had an email from Microsoft saying :-

Update your sign-in technology before September 16th, 2024 to maintain email access.

Is there a step by step tutorial on how to do this?

Regards,

Paul

Asked by pebbleridge13 3 weeks ago

Last reply by david 3 weeks ago

SMTP suddenly stopped working

Hello, So - SMTP suddenly stopped working in our whole company. We are using Gmail accounts configured with Thunderbird for a few years already. It's all been working un… (read more)

Hello,

So - SMTP suddenly stopped working in our whole company. We are using Gmail accounts configured with Thunderbird for a few years already. It's all been working until an hour ago.

Tried deleting and adding accounts, changing authentification to google app passwords etc.\

SMTP servers do have different descriptions.

Just configured an account in outlook and it works out of the box, so I'm guessing it's got something to do with Thunderbird settings, but we didn't change anything, and especially that we have 8 PCs and it stopped working on every one of it.

The error I get when trying to send a message is:

"Sending message failed. The message failed to send because it failed to connect to the outgoing mail (SMTP) server "smtp.gmail.com". The server may be unreachable or not accepting SMTP connections. Please verify that your outgoing mail server settings are correct and then try again or contact your server administrator."

(translated from polish).

Best regards.

Asked by Mateusz Makar 4 weeks ago

Last reply by Googlethunderbird 4 weeks ago

TB warning

I have been using TB for a long time, currently 115.11.1 (64-bit) Out of the blue I have started to get on loading up TB: Warning: Potential Security Risk Ahead Thunde… (read more)

I have been using TB for a long time, currently 115.11.1 (64-bit)

Out of the blue I have started to get on loading up TB: Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Can you please advise?

Thanks

Asked by bhague 1 month ago

Last reply by david 1 month ago

Google Account security/sign in changes September 2024

Dear Sir/Madam, I use the Thunderbird email client on my Microsoft Windows 10 desktop tower PC in order to access my Gmail account using POP3, using "only" my email addr… (read more)

Dear Sir/Madam,

I use the Thunderbird email client on my Microsoft Windows 10 desktop tower PC in order to access my Gmail account using POP3, using "only" my email address and password.

However, I note that Google plan to introduce more stringent and tighter sign in/authentication methods from September 2024 as follows:

https://support.google.com/a/answer/6260879?hl=en

https://support.google.com/a/answer/6260879?hl=en

Does Thunderbird have a workaround for Google's plans please?

Thanking you.

Asked by PAUL F 1 month ago

Last reply by christ1 1 month ago

Where to write firefox autoconfg file if firefox is installed from Microsoft Store

I am using Mozilla Firefox on MS Windows 10. I want to add an autoconfig file to lock some preferences. As per this doc firefox.cfg and autoconfig.js need to be saved in … (read more)

I am using Mozilla Firefox on MS Windows 10. I want to add an autoconfig file to lock some preferences. As per this doc firefox.cfg and autoconfig.js need to be saved in the same directory where firefox is installed. https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig

I had downloaded firefox from the Microsoft store. Firefox is installed in the %programfiles%/WindowsApps folder, which is owned by 'trusted installer'. Because of this a normal user cannot write to this folder, not even with Admin access.

Is there a way to set auto config without changing folder permissions? Can I save the firefox.cfg and autoconfig.js somewhere else other than the install folder?

Asked by new_fox 4 months ago

Last reply by zeroknight 4 months ago

in Thunderbird how to change password when the original password is lost?

Hi, I am not sure how it happened, I am now in a position where I can't use my Thunderbird properly. Every time I open TB, it asks for "please enter your Primary Passwor… (read more)

Hi, I am not sure how it happened, I am now in a position where I can't use my Thunderbird properly. Every time I open TB, it asks for "please enter your Primary Password" which I don't have/deleted? If a try to remove the tick from "Use a Primary Password" it opens a box requesting my Current Password, I have tried the last one and the one before, none are accepted. When I search in Saved logins, it seems to me to be empty. in short I seem to need a current password to change my password. It is a vicious loop. Can any one help sort this out, Please Thank you from Ilio Pieroni

Asked by Ilio Pieroni 3 months ago

Last reply by david 3 months ago

Password forgotten, cannot get my new emails in Thunderbird account

Dear sir, madam, I have a Thunderbird account. I have access to it and to the menu, but I have to put a password in to receive my new emails. I don't know my password an… (read more)

Dear sir, madam, I have a Thunderbird account. I have access to it and to the menu, but I have to put a password in to receive my new emails. I don't know my password and have tried really everything that is suggested on your website to get my password, renew it, access a reboot-option etc: nothing works - I still keep getting a window where I am asked to put in the password for my account. Please help me fix this, thank you in advance, greetings, M vd vegt

Asked by m_art_1 3 months ago

Last reply by david 3 months ago

auto fill doesn't suggest new passwords in Android apps

If I try and use Firefox as my android password manager when I'm filling in details on an app I get prompted to unlock Firefox and it can search for existing accounts but… (read more)

If I try and use Firefox as my android password manager when I'm filling in details on an app I get prompted to unlock Firefox and it can search for existing accounts but it doesn't reliabiy suggest new strong passwords on account creation screens.

Asked by saurbaum 5 months ago

Last reply by Paul 5 months ago

Why does Firefox block password managers?

Integration from password managers are being blocked by Firefox because Mozilla believes something is critical to protect when trying to access their servers ( account.fi… (read more)

Integration from password managers are being blocked by Firefox because Mozilla believes something is critical to protect when trying to access their servers ( account.firefox.com )

Why?

Additionally, there is a work around, with removing ALL entries for the extensions.webextensions.restrictedDomains config flag. But why does Mozilla think they are so important that extensions shouldn't use them?

Asked by GayKiwi 3 months ago

Last reply by cor-el 3 months ago