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  • Archived

Taskbar problem

In hidden Taskbar mode (W11), Firefox (98.01) is the only program that will not allow the taskbar to appear when hovering the pointer over the bottom area. All my other … (read more)

In hidden Taskbar mode (W11), Firefox (98.01) is the only program that will not allow the taskbar to appear when hovering the pointer over the bottom area. All my other programs -and browsers- let the the Taskbar appear normally. What can this be? Thanks very much, Mark

Asked by markvanderwilligen 2 years ago

Last reply by carol.rembo 1 year ago

  • Archived

password issues

Hello, I just bought a new laptop, and am trying to sync my firefox account. The new laptop wouldn't accept my password. So I changed it to a new one. It doesn't accep… (read more)

Hello, I just bought a new laptop, and am trying to sync my firefox account.

The new laptop wouldn't accept my password. So I changed it to a new one.

It doesn't accept the new password either. And now it seems like firefox isn't allowing me to logout of my account either. What is going on with the passwords? I can't afford to reset everything and lose all of my data and log ins. They have been generated by firefox and are all randomly alfanumeric.

What am I to do?

Asked by roscoechapman 2 years ago

Last reply by roscoechapman 2 years ago

  • Archived

How to make attached files in email open up without requiring saving the file before viewing

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. N… (read more)

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

Asked by Will Phillips 2 years ago

Last reply by Terry 2 years ago

  • Archived

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem … (read more)

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

This is a site that I visit a half a dozen times a week, and have been for years.....

Asked by joyspring7 2 years ago

Last reply by Merlin1951 2 years ago

  • Archived

Protonmail and Firefox default

I want Protonmail as my default mail for Firefox. Windows 11 allows me to install Protonmail as an application. I cannot find or use that application in order to use my… (read more)

I want Protonmail as my default mail for Firefox. Windows 11 allows me to install Protonmail as an application. I cannot find or use that application in order to use my Protonmail email as my 'mailto' option in Firefox. Why does Firefox not allow this? Why can't Firefox find and suggest the Windows 11 Protonmail app in its list of suggestions under 'mailto' options?

Asked by erin_morash 2 years ago

Last reply by erin_morash 2 years ago

  • Archived

FF suddenly auto downloads to download folder. How to stop it?

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it … (read more)

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it started downloading everything automatically to the Download Folder.

I went to options and changed everything back to "always ask."

FF does always ask... but... it ALSO still auto downloads to the Downloads Folder now.

And I can't figure out how to stop that.

Any help is appreciated.

Asked by lewistonlaw 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Why does Firefox not restore open tabs after updating when it specifically says it will do so?

The last three times Firefox has displayed that popup in the upper-right corner of the screen inviting me to select "update now," with the assurance that all open tabs wi… (read more)

The last three times Firefox has displayed that popup in the upper-right corner of the screen inviting me to select "update now," with the assurance that all open tabs will be restored after the update, nothing has been restored except my home page once Firefox restarts.

If Firefox does not intend to restore tabs, why on earth would it say it is going to do it? This is about as user-unfriendly a move as they could ever do, short of blowing up the computer entirely. A fix for this would be nice to have, but more to the point, why is a fix even necessary when Firefox positively states that all open tabs will be restored?

I understand that nothing human is perfect, but errors are one thing, and persistent failure to do something straightforward that is promised is another thing. What's going wrong here, and if Firefox is going to persist in this unfortunate behavior, what can be done about it?

Thank you.

Asked by Arvidd 2 years ago

Last reply by Arvidd 2 years ago

  • Archived

Firefox increasingly stopping log in boxes etc from working/showing

Firefox is steadily being unusable for me. On numerous occasions websites fail to show log in pop ups etc which work without issue in Chrome. Latest example : https:… (read more)

Firefox is steadily being unusable for me. On numerous occasions websites fail to show log in pop ups etc which work without issue in Chrome. Latest example : https://www.gog.com/en/games Clicking "Sign in" should show a pop up to allow me to sign in. In Firefox this does not show. I thought it may be a "pop-up" issue, so deselected "Block pop-up windows" in settings. Still the same. I added the website as an exception and still the same. Anyone have any ideas what is going on ? TIA, ZTB

Asked by ZalidTheBur 2 years ago

Last reply by James 2 years ago

  • Archived

can't log in

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I pu… (read more)

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I put my x@gmail.com i put my password and it sends me a code on the same Gmail address... Very simple right? I put my verification code in and it says wrong password for email x@YAHOO.com... WHY DOES IT CHANGE MY EMAIL FROM GMAIL TO YAHOO ? I'M LOSING MY MIND I CAN'T LOG IN ON FRESH WINDOWS INSTALL!!!! I even reinstalled Mozilla, I've cleaned everything there is too be cleaned from the browser and same stupid "feature". Whyyyyyyyy????

Asked by morpheusthelastone 2 years ago

Last reply by morpheusthelastone 2 years ago

  • Archived

the downloads icon in toolbar keeps randomly opening

the downloads icon in toolbar (the one that says, "Display the progress of ongoing downloads" when hovering cursor over it) keeps randomly opening and showing me the file… (read more)

the downloads icon in toolbar (the one that says, "Display the progress of ongoing downloads" when hovering cursor over it) keeps randomly opening and showing me the files that have downloaded as if i clicked on it. my cursor is nowhere near the icon, so no accidental clicking on it. and it seems to happen when I'm not touching the keyboard, mouse or trackpad. it just pops open. and there are not current downloads--just a list of files that have already been downloaded. odd...

Asked by Angstromm 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Amazon "Returns & Orders" page will not load... Mac

Amazon "Returns & Orders" page will not load... Mac/Firefox computer even it trouble shoot mode. Page just continues to partially load and repeats until I stop it. … (read more)

Amazon "Returns & Orders" page will not load... Mac/Firefox computer even it trouble shoot mode. Page just continues to partially load and repeats until I stop it.

Asked by gspelucin 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

ICS files

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where … (read more)

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where to save the file, without any option to open it directly. Furthermore, when I try to modify it in the "settings" and change it to "Always ask" I can't find no ICS files nor OUTLOOK SCHEDULE files. Please advice. Thanks

Asked by giorarytwo 2 years ago

Answered by Terry 2 years ago

  • Locked
  • Archived

VPN app purchase

Greetings: I purchased your VPN app less than an hour ago by mistake, not understanding it does not work on my Win7. I tried cancelling payment at PayPal but was told t… (read more)

Greetings: I purchased your VPN app less than an hour ago by mistake, not understanding it does not work on my Win7. I tried cancelling payment at PayPal but was told this must be done by Firefox. Can I please cancel this payment since your app is useless to me. Thanx.

Asked by aspidistra 2 years ago

Last reply by Kiki 1 year ago