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I changed my Gmail password and Thunderbird asks me to enter the new one, however, it displays my email address with a lit 'Next' button but the button doesn't take me to the next screen to allow me to enter the password, it just flashes, no matter how many time I click it.

I made a folder and called it April. One day the folder just disappeared. No one seems to help me recover the folder and i need it. Once I moved emails into that folder they are no longer available in my inbox. SO if you know how to recover my folder help, or if you know how to recover emails that were sent to a folder, that would work also. I use Windows 11 and I have the most recent release of Thunderbird. I use Charter.net as my isp which is pop. Thanks,Charles

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunderbird, copying 1,777 items. When I brought up Tbird, I got the Account Setup window, so I don't think the profile was actually there. What did I do wrong?

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and help now with the new update i am still getting it yet i was told it would be fixed. i have reinstalled i have removed and shut off some add ons cleared cache all but cookies and still i get it funny until the last 2 new versions i never had this problem it is a Firefox problem not mine. i would have thought you would have fixed it by now

Hello All, I'm new to Thunderbird and here is something I'm wondering about: I created all my accounts and set everything to Unified ... all works fine. All 5 accounts show under "All Folders" ... if it's also checked, but I don't use it usually. In Unified view, however, UNDER the unified folders, my primary account is missing...?!? Again, I'm talking about the account list UNDER the unified folders! ... not the "All Folders" list! (if it's checked) (I usually don't have "All Folders" on)

The drop-down lists of the single unified folders, however, e.g. Inbox, Sent, etc., DO SHOW the primary account! (On a side note: under Drafts only four accounts show ...?)

So, why is the primary account missing in the list UNDER Unified folders ... (there are only four plus "Local Folders") but it is listed in the separate unified folders, if opened..? I hope explained it clear enough.

Please see attachments

BTW, at my home computer, ALL accounts are showing (in Unified view) under the unified folders. Please let me know what I did wrong or if I have to explain it better.

Thanks

I hope someone can help here. I have used Tbird and FF almost exclusively from release. Thundebird is my only email program and the whole thing is playing up badly at the moment. I can send no emails. Some emails that show in the inbox show a blank screen and can not be deleted. All messages I send come back with an end of message error and SMTP blocked (see attached). This happened a few weeks ago and my email sourse gave me some new settings using port 587 and it worked ok until a few days ago then exactly the same again. They have checked and everyting works ok for them. I then checked with BitDefender to see if they could assist and everything was as expected so I did a complete computr scan with it and it came back with 3 trojan errors all of which were in Thunderbird. So I decided to do a complete delete and reinstall. No matter what I do or what I deleteincluding shutdown after every delete, when I reinstall it comes back with the total and Faulty Thunderbird So I can't start with a clean sheet. Not that I would like to as I have hundreds of contacts an email saves going back many years. Suggestions anyone

Just installed TBird on new laptop, had an awful time. On the main mail page, across the top, there is a search bar (ctrl k). Should there be a 2nd one below it in the middle? Trying to configure it exactly like my older one, but can't find the right selections. Had remote help from BestBuy Geek, she only got half of it. The 2nd search bar is there, and tried to take a snap of it but can't get it. It has the threads symbol, the attached symbol, and one other on the left, and at the end of that line is the symbol to select them. She missed that completely. Can anyone tell me what that part is called, and where to make the selections from? (easier if I could show it to you, sorry) As always, Thank you! Stacy

Trying to change the color of the unread background and the top header bar. Got the unread message color change to work.

But if I try to change something else, it doesnt work. I dont know how to combine these codes properly.

thunderbird 142 or latest. windows.

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have to click reload for the search results to show up.

Is anybody else having that problem? Seems to be yahoo search specific but not 100% sure.

Dan

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons off; compacting folders; removing and renewing msf files; emptying junk and trash. Is there anything else, or is this just a failure or incompatibility of the app? I can't see that there's any antivirus app that might be interfering. Can something go wrong when you export the files from one TB into another? I would be grateful for any suggestions. Tim

On the 20, of October I was forced to re install Windows 10. Kept my data but I had to re install all my apps. With Thunderbird I follow the same procedure I used with Firefox: After installation I copied the profile folder from my backup and replaced the new one. That worked out well. With Thunderbird, I followed the same procedure, all my emails where there but not my local folders. I am attaching several snapshots to illustrate my steps. Image 1 "local folders now" Image 2 "Profile Folder". (why there are 2 sub-folders)? Image 3 "Mail in the profile folder" Image 4 " List of folders in my Local Folders" The are there, how do I get them back on Thunderbird in the correct place "Local Folders"? Thank you for your help again. Regards Ilio Pieroni

I have seen many questions a bit like mine but they all refer to downloading emails. Mine is different: "The folder 'Trash on my@email.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." It now happens on two different email addresses (one is POP one is IMAP). Trash seems otherwise to work and can be deleted. But still this alarm. MAS OS 15.1.1 (24B91) - latest Thunderbird 128.5.2esr (64-bit)

My most recent update is VERY difficult to understand and use. Is there any other way to ask for help with the endless really simple puzzles that this new TBird brings. I don't get any answers in this forum - or there may be answers but I can't find them. Where do users go to get quick how-to-do-it answers?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

I have recently closed my yahoo mail account, removed all traces from Thunderbird, but when I start Thunderbird, after a few seconds, I get a Yahoo sign in screen over the top of Thunderbird

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions.

If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla.

Where shall I look next?

Thank you!

I'm having an issue with some of my filters not working. I've checked the several times and they should be set up correctly, but, for some reason, they don't perform their respective actions, even when I press "Run Now".

Also: I recently changed the sorting of my e-mails to be threaded by chain. I like to have all of my most recent e-mails show up at the top, but, within each thread, the most recent e-mail shows at the bottom (see the supposedly-attached image). Is there a way to flip this?

Thank you in advance.