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I have Win 10. Sometimes, when people send me emails they go right into the trash folder at the very top.

I have so many duplicate folders I dunno what to do

I will add a ss of what it looks like

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Hello! I have the grey/italic problem that has been reported often here as well. I tried these solutions, but they didn't help: https://support.mozilla.org/en-US/questions/1293067 https://support.mozilla.org/en-US/questions/1246828

I contacted the support of my email provider and he said that the problem is TB and not the IMAP server and I think he is right because logging in on the web the folder structure is fine and all messages are there.

so the final solutions was to reinstall TB. I did this first without deleting my user profile from the folder "roaming", but the problem persisted just the same way, and then I deleted the entire user profiles folder and the issue still exists. this means to me that this wasn't yet a clean new installation so that TB creates the folder structure completely new. To me It seems to me that TB is storing some information still on another location. Might this be?

So, how do I force TB to completely load from scratch the folder structure and it's content?

Best,

Wolfram

About three days ago, the dropdown lists for various websites I use stopped populating unless I use the backspace. So, for instance, if I want to find "John", nothing happens if I just start to type it in. But if I type in "Jo" and then backspace, John pops up. (Perhaps important: Even though I have now deleted the "o", only John pops up, not names beginning with J but followed by a different letter.) Curiously, it seems like the first time each day that I go onto any given website, the dropdown does populate properly, but just that once. I checked Edge and Chrome, and the dropdowns work fine there, so it's definitely a Firefox problem. Any ideas about what is going on and how I can fix it? Thanks.

Hi. First, I have more tech problems than I can shake a stick at and I m dealing with concussion and screens (monitors, cell phone, etc) aggravates and I don't track as well online as usual, so I'm asking for help sooner than I would hoping y'all can break it down very smply for me. Thanks for reading.

Thunderbird v.59.2 on Windows Vista desktop. Yup, Vista :-) Cable provider died, so years of emails to addresses using isp-provided email addresses are in Thunderbird but can't use emails.

In short term got TMobile 5G wireless and it is hideous, beware! For now I use my cell as hotspot to get on internet on old desktop.

I'll list what I've tried in a sec, but here's my ultimate goal: I want to get AT&T fiber installed and hooked up on new desktop (Windows 11) and install latest thnder bird there and bring over old files. Before installing at&t I have to formally cancel with former cable provider (it's in an odd limbo). I've assumed it's better to cull all email addresses related to those email accounts before severing all ties.

What I tried: Followed this thread https://support.mozilla.org/en-US/questions/1255223

I can't upgrade to v60 with Vista. I modified advanced config and added strict config Boolean setting and set to false and added check compatibility 59.2 setting and set to false.

The email crawler add on still gives me not compatible error. I restarted Thunderbird and that didn't help, unfortunately.

What can I do?

Again, my two main concerns are 1) harvest email address on my dead email accounts so I can send notifications of my new email addresses and 2) prepare to move all Thunderbird stuff to new desktop once I have working wireless internet to facilitate.

Thank you for your patience with my explanation and any help you can provide.

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

I have used Thunderbird for more than 15 years and have always liked the way it works and promote it to anyone needing an email client, but the latest version 115 Super Nova is terrible. I don't like the font or anything in the update. Now I just found a new problem. Since last update messages show all previous messages from same sender with current message at the bottom of list. I have looked for a way to change this but have not found anything. It used to work so good and now it sucks.

I have been a Thunderbird user since 2004 and have been very satisfied with its performance. However yesterday something went wrong, at least i belief so.

Yesterday, October 5, 2022, i downloaded the Thunderbird update on Linux. After the automatic installation i lost all my files and folders. The accounts still exist and folders. I can view accounts and folders names in 'Go/Folders', but if i click the names nothing happens. How do I view my files or recover my files?

Thanks a lot in advance for your assistance Hans Schaap [email removed from public]

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Using TB version 102.10.1. Been recently getting messages from three different senders that I wish to delete before they hit my inbox. I read the help article at https://support.mozilla.org/en-US/kb/blocking-sender and followed the directions to set up a Block List filter, adding the senders to it. It seems to work automatically for two of the senders but not the other...I have to manually run the filter to make it work. Seems kinda pointless when, if it hits my inbox, I can just delete it anyway. Any ideas why it is still getting through the filter and how to fix it? See screenshots attached.

not sure if this is where i should be but i tried the Thunderbird help and got no answer. After the most recent Thunderbird up date and a Thunderbird install over existing one when i go to my drafts folder and click on any draft or save message in there i get a yellow bar at the bottom of the page that i have never seen before . Now i do not want recreate a new profile and lose all my contacts book marks add on etc. how do i remove that yellow bar in Thunderbird mail

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Hallo, Ik gebruik 2 verschillende gmail-adressen in Thunderbird. Met het ene adres heb ik geen probleem, met het andere krijg ik steeds de melding "Authentificatiefout tijdens het verbinden met server imap.gmail.com". De serverinstellingen in de accountinstellingen in beide adressen zijn identiek. Hoe los ik dit op? Bedankt voor uw reactie.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

I would like create a back up of my local folders (26 years of emails) in the cloud. Reading questions posted here, the recommendation is to backup the complete 'Profiles' folder. However, when I try and do so, I am not successful because at some point the backup process glitches out. (I am trying to upload the folder to a Microsoft OneDrive folder and have tried on both my PC running Windows 7 Pro and a Macbook running OS Monterey.) I suspect that my internet connection is not stable enough to copy 30 GB (about the size of the 'Profiles' folder). Is there any alternative to backing up the complete 'Profiles' folder?

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That allowed me to Send Gmails, but, not receive it kept asking for password. Then I read to use OAuth2 and saw that Google will no longer allow 3rd party app passwords, so i deleted it in google, and set both Imap.gmail.com and smpt.gmail.com to use OAuth2 (both set for SSL/TSL). I did this just for smpt first when the 3rd party app password was still enabled, i could recv but, when i went to send, it would ask for password, i enter it, then it would sent msg to my cell phone to Allow thunderbird, i would press Allow on my phone, and Thunderbird would come up with Sending message.. with the progress marked all way to end BUT, it will never complete sending.... I have to hit cancel it then shows Failed message unable to authenticate. After I deleted the 3rd party app password in gmail settings, now when i start thunderbird or try to receive emails, it goes through the same authorization process with my phone, but, then never downloads any new emails. I have spend HOURS on this.. extremely frustrated (I have been forced to us ms mail which i really don't like, i am too used to thunderbird (although I wished thunderbird had check boxes on emails to select via checkboxes for delete, or moving, etc)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 has broken this, now displaying nested subfolders at the top level sorted alphabetically. See the images for before and after. For example, there are now three "Administrative" folders that were formerly classified under superordinate folders for my roles as lab leader, graduate program chair, and departmental faculty member. Persons who used to be in Colleagues or Students subfolders are now at top level. Inexplicably, a few folders retained their hierarchy but most are flattened out. Now I need to scroll through hundreds of folders (have not counted recently but in the late 2000's I had over 500.)

I was able to revert to 102.14 using backups, but will be stuck with this version for the rest of my career unless Thunderbird fixes these problems. Thunderbird is so important to me that I make an automated monthly donation to the project, but will have to cancel if this is not fixed.

If anyone has found a work around please LMK. And Thunderbird team, please acknowledge and LMK whether this will be addressed or are IMAP users left behind?

Thanks, Dan Suthers

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.