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Hi there,

I'm using Thunderbird beta (currently 131.0b6) and since the penultimate version, no mail appear in the list of mails anymore. The count of new mails is displayed but not the mails themselves. (Last mail to date: 18/09/2024 at 15:33 – more than 40 mails received since that date, all having been counted but never displayed)

What I checked:

- imap configuration - message filters - deletion of .msf files (with thbd closed) -> all old emails disappear - forced sync of trash and junk folders - displayed unread folders, including 'Show / discusions / ignored' - created empty profiles in the beta version (Debian 12 and Windows 11) => same issue - opened a ticket on Bugzilla (https://bugzilla.mozilla.org/show_bug.cgi?id=1920376)

 I created an empty profile in the stable version (128.2.3esr on Win11 & Debian 12) => no problem

Thanks for any hint you could provide me with

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.

This is a continuation of a problem I reported earlier... https://support.mozilla.org/en-US/questions/1442170

Updating to version 115.9 did not solve the problem. Today I updated to 115.10.1 and the problem persists. Thunderbird is also recommending that I update to version 116, but I don't even see that listed on the Mozilla web page for the change logs.

Thunderbird 115.10.1, Mac OS 10.13.6, iMac 20-in Early 2008 model.

I can open Thunderbird and check mail in multiple accounts. If I close the Thunderbird window (but leave the app running), CPU usage will eventually jump up to more than 100%. It does not happen right away, but could take 10 minutes or so. Currently it is at 115% processor usage. If I open the Thunderbird window again, the processor usage drops to under 8%, then drops again to below 0.4%.

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before.

I did go into Performance Options - Visual Effects and unchecked "enable peek," but it didn't work.

How do I stop these windows from appearing?

Windows 10.

I am going to switch OS soon, with open core patcher.. I alreasdy lost 2 years of bookmarks 5 months ago, I can't have it happen again.. What is the easiest way to save my book marks for new OS / COMP?

I use SMTP settings

Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS

but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png.

I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account.

Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.

Kia Ora Koutou from Aotearoa New Zealand.

After several hours of sheer frustration, including reading a significant number of posts I am still without result.

Thunderbird keeps asking for my my password for both my SMTP and IMAP settings despite all of these being correct.

I have checked with my domain and email provider (mail.1stdomains.co.nz) and they inform me that it appears to be a thunderbird settings.

Checking the thunderbird settings they are correct including passwords, however, the mail client just refuses to download the mail providing a dialogue box with "login to account "<PRIVACY>" failed. Enter new password, Cancel, Retry.

Is there some way to fix this error?

You have recently released version Thunderbird 128.1.1 in which you have changed the Compact View so that it is effectively no longer a Compact View, because the spaces have been increased between the Folders in the sidebar folder pane. I have been using Thunderbird for a couple of months and really liked the Compact View but now it has been spoiled. I don't understand why it was necessary to change this, and would be grateful if you would please revert the Compact View to how it appeared in version 115

Kind regards

Brian Lawrence

I have set up Syncing on Firefox and it was simple but I can't figure out how to do it in Thunderbird. I am recovering from a PC Reset and want to ensure I do not lose anything if I have to have my Iaptop sent away to be repaired.

I spent a long time looking for an email today. I sent it earlier in the day so was looking at the latest messages with todays date. I eventually found it after srearching for the Subject. The message was threaded but the message showing was from a few days ago. That was when I noticed the little arrow. That was when all was revealed. The version of TBird I used until I Reset PC last week did not have settings like that.

Please hep me.

I didn't know which Topic to choose so if its wrong please change it.

For the last couple weeks I have been unable to rename, delete, add to, or edit my email storage folders under any of my email pop accounts. I have not made any changes to the set up during this time. Only TB upgrades.

I CAN move email messages into and out of the folders. No problem there. I can also receive and send emails with no problem.

I have 128.2esr(64-bit) running on the latest Windows. This problem occurs on both my laptop and desktop.

After an update to Thunderbird around 8/10/24, I can still list future calendar events, but no longer past events. It is very useful for me to list past events. For example, I can quickly find out when I last had a flu shot. Could you restore this ability to print a complete list of past events, as well as future events? Thanks! Carl Lund

Long story short I cannot send emails with attchments no matter how small if I have more than one Yahoo account.

W11 Thunderbird 128.2.1

In fault finding I have reinstalled TB and set up accouts for Gmail and Outlook with multiple accounts and all work correctly including Yahoo unless I have more than one Yahoo account.

If I set up more than one Yahoo account I lose the ability to send emails with attachments for Yahoo. To test: 1- No Yahoo accounts and cerificates removed from TB. 2-Set up one Yahoo account, accept certs and test by sending an email with an attachment. All Good. 3-Set up an addittional Yahoo account and test by sending an email with an attachment. Will Fail, server will time out eventually. 4-To regain sending with attachments > I have to delete all Yahoo accounts and remove the Certificte exceptions then recreate a single Yahoo account. Once I recreate a single Yahoo account and accept the Certificate exceptions I can then send emails with attachments. As long as I only have one Yahoo account.

Any ideas.

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux Mint (v21 until last week and now version 22). I understood why I didn't get access from Linux side after the latest TB update in Windows as obviously the file structure and other things had changed to make it incompatible to elder versions.

However, as Linux is now my normal working environment, I've tried it again after upgraded my system to Linux Mint 22 Cinnamon 6.2.9 , kernel 6.8.0-44-generic and failed again, having the same error message when starting the profile: "Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile. "sudo killall Thunderbird" didn't find a running process.

I've tried importing everything in a new profile, which worked (more or less), but failed with all attempts getting access to my local profile. A local profile appears after importing but contains no data, trying to import its data separately doesn't trigger any error message when just ticking "E-Mail", but nothing is imported. When ticking "E-Mail" and "Settings", I'm getting a red alert that asks me to look into the error console which doesn't help either.

What can I do ????

After the most recent update of FF on Mac OS Sequoia, suddenly I am no longer able to login to either of my routers, because they require http and FF keeps forcing https.

This results in no login gui but instead an ‘unable to connect’ error message.

I have researched and tried every conceivable fix and nothing works (settings, about:config, cookies, cache, all of it.

I would have expected that simply adding exceptions in settings would work, but it simply doesn’t.

I can login via Safari, so this is clearly a FF issue. It even happens in Safe Mode.

Kind of at my wits end. Anyone have a fix.

I tried changing the authentication method to OAUTH2 for my Outlook live mail account (POP). For that, I had to change the server name to office365.com. After restarting Thunderbird, I was able to download new messages but all the old messages already stored in Thunderbird disappeared, even though Thunderbird still shows the same old Local Directory as being used.

How do I change the authentication to OAUTH2 & get my old messages back?

If I delete & again create the Outlook live account, would it effect my old mails/filters ?

A recent Windows update on my Dell laptop resulted in an unusable copy of Windows(thanks Microsoft). After much time and effort, Microsoft's only solution was to do a fresh install of Windows which we did. Of course all software and apps had to be reinstalled. I have used Thunderbird on this laptop for years successfully. I downloaded the most current verision of Thunderbird and installed it. I then attempted to add my email account. I entered my name, email account name, and password. Message came back, "Configuration found in Mozilla ISP database." Configuration shows Incoming: IMAP, SSL/TLS. Outgoing: SMTP, SSL/TLS. I then clicked on the "Done" box. Next an Xfinity window opens with my username. The next box says "Let's go". I clicked that box. A window pops open that says, "ACCESS DENIED, You don't have access "http://login.xfinity.com/login" on this server. I googled that line and found many responses. I tried many of the solutions shown to no avail. I then contacted Comcast/Xfinity. After hours on the phone and finally reaching Comcast Assurance Level 2, the agent and I tried various things and still to no avail. So, here I am. Anyone there have any ideas on how to proceed. Thanks to anyone who tries.

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it will sometimes be zoomed into the top left corner, making it impossible to properly see what's going on.

This happens with music videos too, both official and lyrical. It will be zoomed in close to the top left corner and just barely catches what's going on in the video. Sometimes, video do play like they're supposed to, but for the most part, they'll be zoomed in as soon as I hit play.

hi

can't associate files with thunderbird even thougfh the association is set correctly. error just says i should make an association etc its updated and addons turned of anyone got any ideas, thanks