• Solved
  • Archived

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/… (read more)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

How/where to get Firefox 78

I am running El Capitan and need Firefox 78. I went to a site offering 78 as a download, and version 91.5 came down. Site offering 78esr, same thing. Went to https://ftp.… (read more)

I am running El Capitan and need Firefox 78. I went to a site offering 78 as a download, and version 91.5 came down. Site offering 78esr, same thing. Went to https://ftp.mozilla.org/pub/firefox/releases/ and was unable to figure out how to download 78. Clicking on 78.0 just led to more links that got me nowhere. Is it possible to download version 78 from this or any site? Thank you. heaton5

Asked by heaton5 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox 101.1 Says "SSL_ERROR_BAD_CERT_DOMAIN"

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99 This appears to be a bug star… (read more)

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99

This appears to be a bug starting after Firefox version 99 on Windows because after i upgraded to Firefox version 100 i started getting this on all my SSL Certs from my CA and they worked fine prior to the update. Can anyone confirm if something changed after version 100 that is causing this?

Thank you.

Asked by rpmurph83 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Unable to save your message as a draft. There was an error attaching ...

Since the update to ver 91, I often get "Unable to save your message as a draft. There was an error attaching (filename of photo). Please check that you have access to th… (read more)

Since the update to ver 91, I often get "Unable to save your message as a draft. There was an error attaching (filename of photo). Please check that you have access to the file."

Asked by Jeffrey Kopp 1 year ago

Answered by Jeffrey Kopp 1 year ago

  • Solved
  • Archived

Lost Tabs Please Help!

Please help, I just screwed up so bad I accidentally pressed the red "close" button on Firefox on my Mac instead of the yellow "minimise" button and lost a bunch of tabs … (read more)

Please help, I just screwed up so bad I accidentally pressed the red "close" button on Firefox on my Mac instead of the yellow "minimise" button and lost a bunch of tabs I need (they were from a while back so not in history)

There is no option to "restore previous session" or "reopen tabs" is there any way whatsoever to recover my lost tabs I am freaking out big time there was some really important stuff in there that I hadn't bookmarked yet like an absolute IDIOT!!! My session had stayed active through computer being shut down and restarted and Firefox updates but pressing the red "close" button has seemingly nuked it. Is there a way to go into folders and find the tabs? Anything please help :(

Any help appreciated, I'm desperate.

Asked by stickybeak7 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Install Firefox on Android 4.4.2

Hello, I just reseted my HP10 tablet to factory settings. I'm looking to install an old version but I dont know where to download it. Thank you for helping Michel - LL-Li… (read more)

Hello, I just reseted my HP10 tablet to factory settings. I'm looking to install an old version but I dont know where to download it. Thank you for helping Michel - LL-Linux

Asked by Michel Goujon 2 years ago

Answered by Paul 2 years ago

  • Solved
  • Archived

Secure Connection Failed - PR_END_OF_FILE_ERROR

Immediately on update to 96.0 this afternoon, multiple sites failed to load - Google(Maps, News etc), Yahoo, Flightradar24 etc - others partially loaded - then sat there … (read more)

Immediately on update to 96.0 this afternoon, multiple sites failed to load - Google(Maps, News etc), Yahoo, Flightradar24 etc - others partially loaded - then sat there blank. Explanation of errors is NOT clear -

Is it possible to revert to previous version? Everything seems to work fine when using EDGE!

Asked by randb08 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Open ALL FF tabs on one sync'd computer to another sync'd computer

This "half-answer" summarizes my frustration. FWIW, both computers are late-model MacBook Pro - call them Mac1 and Mac2. Both have Sync set up. I have about 40 tabs open … (read more)

This "half-answer" summarizes my frustration. FWIW, both computers are late-model MacBook Pro - call them Mac1 and Mac2. Both have Sync set up. I have about 40 tabs open in 3 FF windows on Mac1. I need to open all 40 tabs (which can all be in one window if that's easier) on Mac2.

On Mac 2, I can see the list of open tabs from Mac1 when I click the account name (after clicking the "hamburger patties"). If I click on one of them, that tab is opened on the current tab... terrific - BUT, I don't want to repeat this 40 times!!

Is there no way to select ALL tabs, or export all open tabs to a file - or something that makes a little more sense than repeating a task 40 times?

Asked by tmp003 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

OAuth 2.0

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth… (read more)

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth 2.0 requirement?

Asked by car-nuts 1 year ago

Answered by christ1 1 year ago

  • Solved
  • Archived

XULRunner: Error: Platform version '95.0.1' is not compatible with minVersion >= 95.0 maxVersion <= 95.0

Hello. I have two profiles, for separating work and personal tabs/bookmarks/etc. I wanted to update Firefox from 95.0 to 95.0.1 but in both profiles I saw "Firefox is be… (read more)

Hello.

I have two profiles, for separating work and personal tabs/bookmarks/etc. I wanted to update Firefox from 95.0 to 95.0.1 but in both profiles I saw "Firefox is being updated by another instance" in the About Firefox dialog when both were running. So I closed one of them and the other offered me the usual button to update immediately. I did it, restarted that Firefox instance/profile, which restarted normally, but now the second one does not open. Instead, I get the error transcribed above in the subject (see attached screenshot).

So my question is: please, how do I regain access to my second profile without losing that profile's data?

Asked by a.r 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

userChrome.css not working

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozill… (read more)

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozilla.org/t/make-addressbar-text-extension-name-of-the-extension-shorter-or-hide/28026/3

The instructions I followed are listed below:

"Users can apply custom style rules to modify Firefox’s toolbar area by creating a userChrome.css file. This takes about 10 minutes so when you have time to take it slowly and carefully:

(1) Set up your chrome folder and userChrome.css file following the five six steps in this article:

https://www.userchrome.org/how-create-userchrome-css.html 45

I have a boring video there if you like demonstrations.

(2) This is the code to paste into the file. You can edit the file using Notepad or a better editor. Make sure to keep it in a plain text format with a .css file extension (not .css.txt).

See improved rule down in: Make addressbar text "Extension (Name Of The Extension)" shorter or hide

/*
   Hide Extension Name in the identity area unless
   hovered for half a second (updated for Fx80)
*/
#identity-box.extensionPage #identity-icon-labels,
#identity-box.extensionPage #identity-icon-label {
  visibility: collapse !important;
  transition: visibility 250ms ease-in-out;
}
#identity-box.extensionPage:hover #identity-icon-labels,
#identity-box.extensionPage:hover #identity-icon-label {
  visibility: visible !important;
  transition: visibility 250ms ease-in-out 500ms;
}

(3) Firefox should read the file at its next startup and apply it to every extension page you load."

Edit: So, yeah, I need help getting this tag off. I'm new to Firefox so it could be something obvious I'm missing. I have also tried CTRL+SHIFT+R to reload the page for changes and also closed and reopened my Firefox entirely.

Thanks in advance.

Asked by MaxwellQ 2 years ago

Answered by Wesley Branton 2 years ago

  • Solved

Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (read more)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 5 months ago

Answered by Paul 5 months ago

  • Solved
  • Archived

Prevent websites from opening new tabs

I just reinstalled my operative system, and with that my Firefox settings got reset. I know there is an entry in about:config to prevent ads from opening new tabs and pop… (read more)

I just reinstalled my operative system, and with that my Firefox settings got reset. I know there is an entry in about:config to prevent ads from opening new tabs and pop ups without authorization, even from legit websites like the login pop-up windows when doing a sign in in Google, in those cases to allow the windows it's needed to click on the lock icon next to the URL bar and allow it from there. The problem is that I don't remember the name of that setting and I have spend an hour looking for it on Google.

Asked by ttfh3500 1 year ago

Answered by ttfh3500 1 year ago

  • Solved
  • Archived

Hide Tab bar if there is only one tab

Hello! I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows): tab:only-of-type, tab:only-of-type + #tabs-newtab-button { … (read more)

Hello!

I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows):

tab:only-of-type, tab:only-of-type + #tabs-newtab-button {

   display: none !important;

}

#tabbrowser-tabs, #tabbrowser-arrowscrollbox, #tabbrowser-tabs > .tabbrowser-arrowscrollbox {
   min-height: 0 !important;

}

Since one of the recent Firefox updates, this code does no longer work. Maybe because there is a new element in the tab bar: A drop-down list at the right.

Any idea how to make the above code work again?

Peter

Asked by peter596 11 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (read more)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Asked by simonbergi9 10 months ago

Answered by simonbergi9 10 months ago

  • Solved
  • Archived

Print to pdf with

Hello, Quite à few month ago, after update, my new Firefox for Android does not allow me to access to the print option. I cannot find the page nor the tools options usin… (read more)

Hello,

Quite à few month ago, after update, my new Firefox for Android does not allow me to access to the print option. I cannot find the page nor the tools options using my mobile. When using edge, chrome or other browser, I still do have this option and therefore able to print pdf copies of the resources I do want to archive. Is it possible to know why these printing options are unaccessible on Firefox using Android ?

Regards

Asked by Yacou 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Spectrum (Charter) email suddenly won't SEND

Suddenly, I cannot sent Spectrum email from Thunderbird. Spectrum checked things on their end and said all is fine. I turned off Deep Guard in my Anti-virus software (b… (read more)

Suddenly, I cannot sent Spectrum email from Thunderbird. Spectrum checked things on their end and said all is fine. I turned off Deep Guard in my Anti-virus software (briefly) and that didn't help. I get this message when trying to send email: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 47.134.62.67 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

I can receive mail fine. I tried to look at my outgoing 'settings' in tools but only see the setting for incoming with the port @ 993. I CAN send Yahoo mail from Thunderbird fine (though I cannot SEE any outgoing port info in that mail either). Hoping someone can help.

TIA...

Asked by Nancy B. 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

Thunderbird authentication of Gmail IMAP Account fails

I'm trying with utter lack of success to configure a Thunderbird install to link to a Gmail account via IMAP. System Basics: Windows 10 Home, 64bit, fully patched. Ant… (read more)

I'm trying with utter lack of success to configure a Thunderbird install to link to a Gmail account via IMAP.

System Basics: Windows 10 Home, 64bit, fully patched. Antivirus by MalwareBytes 4.30 Premium, fully updated. No fancy firewall, just a regular router.

This account had been installed and working fine until a family member "helpfully" changed the Gmail password, but reauthentication fails. I enter the account details, including password, into the Thunderbird Accounts settings for the account; it pings Google and correctly retrieves all the IMAP settings, and when I click "Done" Thunderbird opens a browser window to Google's two-step authentication with the email address prepopulated. However, when I click the blue "Next" button on that authentication page, rather than advancing to a password screen, the browser simply deletes the email address from the text box and stays on the same screen (see attached image for what I'm talking about).

Things I've tried:

  • Uninstall, reboot, reinstall Thunderbird.
  • Turn off MalwareBytes protection.
  • Uninstall, delete every registry key related to Thunderbird, reboot, reinstall Thunderbird.
  • Clear cache on every browser on the system
  • Change Windows default browser settings to either Chrome (see below) or IE/Edge
  • Install new browser (Chrome wasn't yet on this PC), then change Thunderbird's file handler for https to Chrome (this is MUCH harder than it used to be as T-Bird v. 78.anything doesn't have the old "Preferences" menus)

Incidentally, changing browsers doesn't seem to make a difference in that pop-up browser window, so I suspect Thunderbird is using its own internal browser and not the system browser.

I have, and can send, the support info extract from T-bird to a support technician but am unsure of uploading it here. Nevertheless, I welcome suggestions ... this is driving me nuts!

Asked by dwm685 2 years ago

Answered by sfhowes 2 years ago