Showing questions tagged:

Password rejection by email provider

I changed my password for Greenby/Plusnet today. Now Thunderbird is unable to connect to them. The password is correct as I can enter website directly. No problems be… (read more)

I changed my password for Greenby/Plusnet today. Now Thunderbird is unable to connect to them. The password is correct as I can enter website directly. No problems before change. Grateful for help.

Should I reinstall?

Solved 10

get error message "Unable to log in at server. Probably wrong configuration, username or password." when I try to install Thunderbird on new WQindows 11 computer

I had Thunderbird on my Windows 10 computer. I bought a new Windows 11 computer and downloaded Thunderbird. When I try to set up my email account, I provide my full nam… (read more)

I had Thunderbird on my Windows 10 computer. I bought a new Windows 11 computer and downloaded Thunderbird. When I try to set up my email account, I provide my full name (not my Thunderbird user name) and email address. The next screen has the message "Configuration found in Mozilla ISPDB ". I clicked on IMAP and hit continue. The next screen I type in my password for my Spectrum mail account. I have confirmed that the password works went I log onto the Spectrum website. The next screen has the Authentication error "Unable to log in at server. Probably wrong configuration, username or password.". I've also tried using my Thunderbird user name and Password instead of my full name and Spectrum password with the same results. I know my Thunderbird user name is correct but I can't be 100% sure that my Thunderbird password is correct.

I'm not sure if this matters but my email has the has the extension ----@socal.rr.com. This was assigned to me by my original email provider, which was Time Warner Cable. Spectrum bought Time Warner Cable a few years ago and I think Spectrum uses a different extension.

Solved 4 79

I saw a device connected i don't recognise. I deleted the device, unfortunately I should of logged the device. How do i get details of the device

On my connected devices I had a device I didn't recognise and deleted it. I needed to capture details of the rogue device and unfortunately didn't record the details, in … (read more)

On my connected devices I had a device I didn't recognise and deleted it. I needed to capture details of the rogue device and unfortunately didn't record the details, in the shock of finding a device connected to my account. Is there anyway to see the history of what devices have been connected or where connected. It for an ongoing investigation of unauthorised access to my laptop.

Can anyone help

Solved 7

How do I get Contact Name only (no address) in the TO: Field of Outgoing Emails

I prefer to have the Contact Name only display in the TO: field of composed or outgoing emails. I already know their address is correct in my Address Book, why do I need… (read more)

I prefer to have the Contact Name only display in the TO: field of composed or outgoing emails. I already know their address is correct in my Address Book, why do I need to see it? Presently, the TO: field shows "Name <email address>", as shown in the first uploaded image.

I am a new user to Thunderbird and I have reviwed, and believe, set all the Settings correctly that I could find on the subject (see second uploaded image), but the results do not change.

What am I missing?

Thanks Matt T

Solved 2

Why does the answer for a search in Fire Fox browser answered by another browser

I recently purchase s new Dell desktop computer with Windows 11, my preferred search browser is Fire Fox i have used it for years and like it. Recently when i make a sear… (read more)

I recently purchase s new Dell desktop computer with Windows 11, my preferred search browser is Fire Fox i have used it for years and like it. Recently when i make a search with Fox Fire the answer for the search is with another search engine, example: Yahoo, Google, Edge or other. I don't recall this with the old windows 10 why is the happening and can I change this ?.

Solved 2

Using the font settings in Thunderbird does not seem to be working.

My eyesight5 is pretty bad. I'm trying to make the display fonts quite large (32), but nothing seems to be working. The settings allows me to select a font and set the si… (read more)

My eyesight5 is pretty bad. I'm trying to make the display fonts quite large (32), but nothing seems to be working. The settings allows me to select a font and set the size from a pull down list, but nothing changes. Presentation and functional operation should be isolated from each other as possible.

Solved 2

THe Send button has vanished in T'bird (bug1989214)

The SEND button has vanished in Thunderbird. I don't recall changing anything or performing any updates, though my memory is getting to be unreliable.. In addition, the L… (read more)

The SEND button has vanished in Thunderbird. I don't recall changing anything or performing any updates, though my memory is getting to be unreliable.. In addition, the LINK button has vanished as well. I imagine I did or am doing something stupid and it's an easy fix, but what that might be totally escapes me..

Solved 8

I want to be able to go back to being able to save the open tabs when next starting Firefox.

It used to be really easy. I have Firefox set to open lots of tabs when starting. If I then decide I don't want some of those tabs any more I simply closed those tabs and… (read more)

It used to be really easy. I have Firefox set to open lots of tabs when starting. If I then decide I don't want some of those tabs any more I simply closed those tabs and then went to settings and there was a button to save my Homepage. Then I closed Firefox and next time I started it all my tabs, less those not required, would open. Now that doesn't seem to be possible.

How do I just get rid of the not required tabs? And, in the future, if I want to add more tabs how do I get them to open next time I start Firefox?

Solved 3 1

Receiving two Ten Tabs to a single email address

I'm receiving two Ten Tabs to my single email address. If I unsubscribe from one it will also unsubscribe the other since both are sent to the one email. One email sender… (read more)

I'm receiving two Ten Tabs to my single email address. If I unsubscribe from one it will also unsubscribe the other since both are sent to the one email. One email sender is firefox_at_mail_mozilla_org_[alpha numeric omitted}@privaterelay.appleid.com, the other sender is firefox@mail.mozilla.org. Is the easiest solution to unsubscribe and then resubcribe?

Solved 2

NO longer have Spectrum as email provider but need to preserve emails .

So, I recently got rid of Spectrum as my internet & email provider. I have used the Archive function to archive all the emails from that account but still need to be … (read more)

So, I recently got rid of Spectrum as my internet & email provider. I have used the Archive function to archive all the emails from that account but still need to be able to access them after I remove the spectrum email account from Thunderbird. Does Archiving the emails keep them accessible or do I need to so something else. Further info, all of my emails are downloaded to thunderbird and not kept on the server, so they are physically on my computer inside thunderbird program

Solved 3

Authentication downgrade it seems

Hi using 153esr and Win11 I have my emails on an encrypted drive. Until now if I closed Thunderbird I would have to enter my Master/Primary password before and emails wou… (read more)

Hi using 153esr and Win11

I have my emails on an encrypted drive. Until now if I closed Thunderbird I would have to enter my Master/Primary password before and emails would show, i.e they were protected from casual view.

Now if I type [cancel] at the request for a password, twice in a row than all my emails are visible.

I though it may be this new thing where the [close] icon functions differently, but even if I close via the menu File > Exit it seems Thunderbird still has access to my emails without authorisation.

Any ideas would be useful

Thanks

Solved 10

Are there any "best practice" advice regarding organising storage of messages in TB?

What is the best way in TB of organising the storage of email messages on my local storage device: Many folders/subfolders, each containing a limited number of messages… (read more)

What is the best way in TB of organising the storage of email messages on my local storage device:

  • Many folders/subfolders, each containing a limited number of messages?
  • Few / One Archive folder containing all messages, each message tagged with one or more tags for easy search/retrieval?

I would prefer the latter, but I am unsure if there are any limitations to how many messages that can be stored in one folder i TB.

  • Are there any practical limitations regarding the no. of messages in one folder?
Solved 4 1 10

cAN YOU PLEASE GIVE A SOLUTION THAT WORKS To remove 'Profiles' icon from menu bar on firefox 153.0.1 (64-bit?

Running on Windows 11. There are many supposed "solutions" on the Web, but none of them work. I have tried with: about:config, css files, etc. None of them work. I like … (read more)

Running on Windows 11. There are many supposed "solutions" on the Web, but none of them work. I have tried with: about:config, css files, etc. None of them work.

I like Firefox greatly, but this is so frustrating.

The developers have created a solution to a problem that didn't exist. The result is to make Firefox user clumsy.

It would have been nice if they - at the very least - had provided a way to change the 'Profiles' icon position on the menu.

Again, Firefox 153.0.1 (64-bit) on up-to-date Windows 11. Amd Ryzen 5, 6 core processor, 32 GB Ram, 500 GB SSD C drive = 197 GB free.

Solved 10 20

my ability to scroll through web pages has stopped working, i have to go to the far right and click on the border

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the prob… (read more)

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the problem..i don't know how better to explain it, the scroll just stopped working while trying to scroll web pages,when i try to scroll the page doesn't move ., if i move my pointer over to the right side where the indicator of where you have scrolled to is and i click under it to scroll down and sometimes it kindof goes crazy and scrolls through many,many pages instantly...i hope all this some sense to you computer gurus cause i have tried everything that i know...thanks for giving it a shot..i use firefox browser and windows 11

Solved 4

VPN age verification issues with X (twitter)

I live in Europe, where this stupid age verification law is in effect. I get around this by using a VPN. The problem is that I have two Firefox profiles set up with the s… (read more)

I live in Europe, where this stupid age verification law is in effect. I get around this by using a VPN. The problem is that I have two Firefox profiles set up with the same VPN and the same country. The issue occurs on X (formerly Twitter). On one profile, the VPN works as it should and I no longer need to verify my age, but on the other profile, the VPN has no effect and X (Twitter) asks me to verify my age. Yet the VPN is definitely enabled. I’ve cleared the cache and cookies, but nothing helps. It’s driving me crazy. Does anyone have any idea what the problem might be?

Solved 4