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After new router. FireFoX will not work, at all!? I have removed it. I have reinstalled. Still nothing!?I'm STILL wating, here..Where is the help?

Cafu8012
Cafu8012
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After new router. Firefox stopped working. It's like it can not find the internet. Then I turned to google chrome. Did'nt want too, I can tell you that much! I'm a FoxyFan! Then Chrome stopped working!! " No internet ". So - now i run with Explorer..Garbage! It is not MY computer that has these problems, important to say!! It is my girlfriends! MY PC is just running smooth and fast. With a FireFox browser, thank you!! I want Firefox on my girlfriends computer! Too!!! Because it is the best! Her Pc is a windows 8.1 . All new! What can I do?? I really need help. here..

After new router. Firefox stopped working. It's like it can not find the internet. Then I turned to google chrome. Did'nt want too, I can tell you that much! I'm a FoxyFan! Then Chrome stopped working!! " No internet ". So - now i run with Explorer..Garbage! It is not MY computer that has these problems, important to say!! It is my girlfriends! MY PC is just running smooth and fast. With a FireFox browser, thank you!! I want Firefox on my girlfriends computer! Too!!! Because it is the best! Her Pc is a windows 8.1 . All new! What can I do?? I really need help. here..

All Replies (2)

philipp
philipp
  • Moderator
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hello, when no other browser is running correctly after installing a new router there appears to be something fundamentally wrong with how the internet connection is set up. probably the best first line of inquiry is contacting the support of your internet service provider to set-up things corretcly.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Sorry to keep you waiting here.

Could you check to see whether Firefox is set to use any special connection settings?

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab, click the "Settings" button

The default is "Use system proxy settings" which should piggyback on IE's LAN settings, but you also can try "No proxy" to see whether that works any better.

You may also want to check this article: Firefox can't load websites but other browsers can.