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Why is Firefox connecting to the Internet and installing updates when I have checked the option to "Check for updates, but let me choose where to install"?

lumber01man
lumber01man
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Firefox is connecting to the Internet by itself (i.e., I have not opened the browser) and then installing updates (e.g., Firefox 28 today) even though I have checked the option under Advanced to "Check for updates, but let me choose where to install." I am using Windows 7 on an HP EliteBook behind my company's firewall.

Firefox is connecting to the Internet by itself (i.e., I have not opened the browser) and then installing updates (e.g., Firefox 28 today) even though I have checked the option under Advanced to "Check for updates, but let me choose where to install." I am using Windows 7 on an HP EliteBook behind my company's firewall.

All Replies (1)

Jithin Mathew
Jithin Mathew
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Reset your firefox and try once again!!!


The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.