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I am getting an error code Error code: ssl_error_rx_record_too_long when I try to open my website, but it does work if I open a new tab, why?

  • 1 reply
  • 2 have this problem
  • 52 views
  • Last reply by Moses

rorysc
rorysc
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Is this a problem with my pc or the website? Does it make a difference if the site is password protected?

Is this a problem with my pc or the website? Does it make a difference if the site is password protected?

All Replies (1)

Moses
Moses
  • Moderator
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Hi,

There was a LONG discussion on the forum 4 months ago about this exact issue and it was affect Shaw customers. You can see it at /questions/976504. However, cor-el mentioned a fix that worked for users and it said:

Make sure to reset the security.tls.version.max pref to 1 if you have previously changed this pref to 0 to disable TLS 1.0

Can you see if that helps?

This is most likely not what's happening but it's safe to go over previously solved questions.

Modified by Moses