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Since last upgrade I keep getting pop unders 'About this ad', how do I get rid of this?

  • 1 reply
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  • Last reply by philipp

timbes
timbes
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Not all sites, but eg Sainsburys there are 2 windows one in the middle with a trusted rating and often a blank window on the right.

Not all sites, but eg Sainsburys there are 2 windows one in the middle with a trusted rating and often a blank window on the right.

Chosen solution

hello, you have a few addons present, which contain adware. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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philipp
philipp
  • Moderator
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Chosen Solution

hello, you have a few addons present, which contain adware. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware