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Crossrider is preventing me from opening can I remove it without opening the program?

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  • 2 have this problem
  • Last reply by patrickmc

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I went to the site and it told me to open firefox to fix the problem...however the crossrider app will not even let me open firefox. It is not on this computer so I am not sure adding anything from this computer will help.

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Hello Ronsco,

Thank you for contacting Mozilla Support. Are you able to start Firefox in Safe mode?

Diagnose Firefox issues using Troubleshoot Mode

This should allow you to uninstall the Crossrider app.

Please let us know if this fixes your issue.

Cheers, Patrick