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ff 26 just installed an update and now downloads do not appear in the download window.

  • 4 replies
  • 55 have this problem
  • 11 views
  • Last reply by John99

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I've tried several solutions recommended to people who had this problem in prior versions but none of them work. It does not matter whether I display downloads in a separate window or sidebar. The downloads are actually happening in the background (when I open windows explorer the file is listed in the folder) and the download window is there, but nothing about the file or its status appears in the window.

I use Download Manager Tweak 0.9.8 open in a sidebar but the problem persists when I have downloads open in a separate window.

I've tried several solutions recommended to people who had this problem in prior versions but none of them work. It does not matter whether I display downloads in a separate window or sidebar. The downloads are actually happening in the background (when I open windows explorer the file is listed in the folder) and the download window is there, but nothing about the file or its status appears in the window. I use Download Manager Tweak 0.9.8 open in a sidebar but the problem persists when I have downloads open in a separate window.

All Replies (4)

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Hi rcolker

Well the download box did not disappear, its just on the Navigation Toolbar. Please find more information on the download box in the article below.

https://support.mozilla.org/en-US/kb/find-and-manage-downloaded-files

One more thing, if you right click on the downloading file, you will see options such pause, resume and so on.

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cskumaresan,

Thanks for your response but I think you may have misunderstood my problem. The download window in FF is EMPTY -- no file name shows up, the window remains blank whether I display it in a sidebar or in a separate window. But when I open Windows Explorer on my desktop I can see the file I'm downloading listed in the download target folder (in two pieces: one has the filename and shows 0 bytes and the other has the filename with a suffix .part and the size of the portion that has downloaded so far). Before FF upgraded itself the file name and various status info (rate of download, amount downloaded so far, source URL, a progress bar, etc.) showed in the FF download window. Now it shows nothing.

Right clicking the file name in the FF download window would show the options you describe, but there is NO filename in the FF window to click on. THAT'S the problem! And of course the Win7 Explorer window only gives me Windows file-related options -- NOT download options.

Are there some settings in about:config I should be looking at to try to get rid of this problem?

Modified by rcolker

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I was using the add-on Download Manager Tweak 0.9.8 rather than the native FF download manager and just discovered that Tweak will not work with FF 26. The Tweak download window stays blank even if files are downloading. When I downloaded and re-installed FF 25.0.1 my downloads showed up in my download window again as they always did before the upgrade to FF 26.

Can the Mozilla FF team track down what caused this problem and correct it so that Tweak will work again or at least contact the provider of Tweak to try to find a fix?

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Readers of this thread may be interested in

  • my (not too helpful !) explanatory comment in a possibly related thread.

The better news is that there have been conversations (slightly behind the scenes rather than within this particular forum) with forums helpers and forum staff.

It is my expectation that further comments on the situation, from Mozilla staff, may be made soon in that other thread (hopefully next week before many are off for Christmas) and so it would be worth watching that thread /questions/980127