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I have upgraded Firefox four times in the last ten minutes! Explain, please.

Posted

At the top of this 'page' is a message saying "Your Firefox is out of date and may contain a security risk!" followed by a green background rectangle with UPGRADE in white. I have done this at least four times and still the message comes up. Help! Please!

At the top of this 'page' is a message saying "Your Firefox is out of date and may contain a security risk!" followed by a green background rectangle with UPGRADE in white. I have done this at least four times and still the message comes up. Help! Please!

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Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.7; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

More Information

Wesley Branton
  • Top 10 Contributor
593 solutions 5017 answers

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!
jscher2000
  • Top 10 Contributor
8695 solutions 71066 answers

Well, your Firefox is reporting that it's version 3.5.2, so that's probably the issue. Check out this article and see whether it helps: Websites say that Firefox is outdated or incompatible even though it's the latest version.

Forgot to add: as a test page to view your user agent string, you can use: http://dev.jeffersonscher.com/jstest.asp

Well, your Firefox is reporting that it's version 3.5.2, so that's probably the issue. Check out this article and see whether it helps: [[Websites say that Firefox is outdated or incompatible even though it's the latest version]]. Forgot to add: as a test page to view your user agent string, you can use: http://dev.jeffersonscher.com/jstest.asp

Modified by jscher2000

cor-el
  • Top 10 Contributor
  • Moderator
17477 solutions 157949 answers

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.


Note that on Windows such a pop-up can be an 'invitation' to install malware (on Mac this is less likely), so only download and install Firefox from the official Mozilla servers.

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version. Download a new copy of the Firefox application and save the disk image file to the desktop *Firefox 24.0: http://www.mozilla.org/en-US/firefox/all.html *Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install *Install the new version that you have downloaded *https://support.mozilla.org/kb/Installing+Firefox+on+Mac Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox. *http://kb.mozillazine.org/Profile_folder_-_Firefox ---- Note that on Windows such a pop-up can be an 'invitation' to install malware (on Mac this is less likely), so only download and install Firefox from the official Mozilla servers.
Wesley Branton
  • Top 10 Contributor
593 solutions 5017 answers

What version of Firefox is listed in the Firefox Health Report?

What version of Firefox is listed in the Firefox Health Report? <center> <img src="https://support.cdn.mozilla.net/media/uploads/gallery/images/2013-04-06-06-06-31-32d56c.png" width="425">