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Firefox does not always remember custom history settings

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  • Last reply by Anush A

Ian111
Ian111
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I use custom history settings. I uncheck Accept cookies from sites (and then use the Cookie Monster add-on to manage cookies). Occasionally I find that the preference has returned to Remember History. I can detect no pattern to when this happens. It usually happens during a session (ie I have not shut Firefox down). It is possible that it happens after the computer has been in sleep mode, but it certain does not happen whenever it is put in sleep mode. Sometimes there may be a couple of weeks between incidents. As I only become aware of it by paying close attention to what Cookie Monster is reporting as the default cookie setting, I am never sure exactly how long it has been before I notice it, though I try to pay attention nowadays.

I use custom history settings. I uncheck Accept cookies from sites (and then use the Cookie Monster add-on to manage cookies). Occasionally I find that the preference has returned to Remember History. I can detect no pattern to when this happens. It usually happens during a session (ie I have not shut Firefox down). It is possible that it happens after the computer has been in sleep mode, but it certain does not happen whenever it is put in sleep mode. Sometimes there may be a couple of weeks between incidents. As I only become aware of it by paying close attention to what Cookie Monster is reporting as the default cookie setting, I am never sure exactly how long it has been before I notice it, though I try to pay attention nowadays.

All Replies (1)

Anush A
Anush A
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.