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I've discovered that I can't download files in yahoo only, Gmail works ok and I can download from yahoo using Internet Explorer.

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  • Last reply by NoahSUMO

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I've tried all the suggested solutions in: What to do if you can't download or save files. I can't download from Yahoo, but can from Gmail. I've tested using copies of the same file on both. Someone suggested checking malware, but I've run a scan and don't have a problem, and as I say, i can use Internet Explorer and Google Chrome. Someone asked for a screen shot, who knows why.

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Hi,

 If you are using latest version of Mozilla,and you want to download files from yahoo then you should have yahoo tool bar or other wise  you have to download a zip files from browser.
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Hi Patsy,

Please continue with your question here:
https://support.mozilla.org/en-US/questions/971440

That is where your request for help started. All the information about what you tried is there so you don't have to repeat yourself all over again here. Hopefully it will get solved. Thanks for your patience.