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when I ask for a new window I get five new windows, I want that to stop

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

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when I go to firefox and I go to file and ask for a New window I get FIVE new windows!! This is driving me nuts! Also, when I initially open firefox it opens with five windows and Yahoo is all over the place! Make it stop! any suggestions.

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hello, please try to reset firefox and see if this can address the issue...

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

You can use this button to go to the Firefox profile folder: