X
Tap here to go to the mobile version of the site.

Support Forum

How to fix addons being internally disabled?

Posted

Well everytime I close firefox and reload it my addons are not on. I go to the add ons tab and it says that they are on but they are not. How can I fix this problem? I really need my gmail notofication addon to work all the time.

Well everytime I close firefox and reload it my addons are not on. I go to the add ons tab and it says that they are on but they are not. How can I fix this problem? I really need my gmail notofication addon to work all the time.

Chosen solution

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

The "Application Data" folder in XP/Win2K and the "AppData" folder in Windows Vista and Windows 7 and later versions are hidden folders.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Version 4.5.3.14917
  • Shockwave Flash 11.8 r800
  • Pando Web Plugin
  • Google Update
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.0.6
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • iTunes Detector Plug-in
  • 5.1.20125.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12745 solutions 117136 answers

Helpful Reply

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

It is possible that there is a problem with the file(s) that store the extensions registry. Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry. *https://support.mozilla.org/kb/Profiles New files will be created when required. See "Corrupt extension files": *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions *https://support.mozilla.org/kb/Unable+to+install+add-ons If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available. If this hasn't helped then also delete the addons.sqlite file.

Question owner

I can't find any of those files you named. I did a full pc search.

I can't find any of those files you named. I did a full pc search.
cor-el
  • Top 10 Contributor
  • Moderator
12745 solutions 117136 answers

Chosen Solution

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

The "Application Data" folder in XP/Win2K and the "AppData" folder in Windows Vista and Windows 7 and later versions are hidden folders.

You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) The "Application Data" folder in XP/Win2K and the "AppData" folder in Windows Vista and Windows 7 and later versions are hidden folders. *http://kb.mozillazine.org/Show_hidden_files_and_folders *http://kb.mozillazine.org/Profile_folder_-_Firefox