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I use clippings frequently but recently they disappeared so I re installed clippings, they came back but have gone again. I have checked add ons and all is ok.

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I use clippings frequently but recently they disappeared so I re installed clippings, they came back again but have now gone again. I have checked add ons and all looks ok there so I'm out of ideas.

I use clippings frequently but recently they disappeared so I re installed clippings, they came back again but have now gone again. I have checked add ons and all looks ok there so I'm out of ideas.

Additional System Details

Installed Plug-ins

  • Google Update
  • GEPlugin
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.7 r700
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Garmin Communicator Plug-In 4.0.4.0
  • Facebook Video Calling Plugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-GB/

Extensions

  • Clippings 4.0.1 ({91aa5abe-9de4-4347-b7b5-322c38dd9271})
  • DownloadHelper 4.9.17 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Garmin Communicator 4.0.4 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Anti-Banner 11.0.2.579 (KavAntiBanner@Kaspersky.ru) (Inactive)
  • Ask Toolbar 3.15.9.29495 (toolbar@ask.com) (Inactive)
  • Kaspersky URL Advisor 11.0.2.579 (linkfilter@kaspersky.ru) (Inactive)
  • Kaspersky Virtual Keyboard 11.0.2.579 (virtualKeyboard@kaspersky.ru) (Inactive)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) G33/G31 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x29c2
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igdumdx32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-23-2009
  • driverDate2:
  • driverVersion: 8.15.10.1930
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 4
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) G33/G31 Express Chipset Family)
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.history_expire_days.mirror: 180
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://www.ebay.com.au/
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • browser.tabs.autoHide: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0.1
  • font.internaluseonly.changed: True
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0C)
  • keyword.URL: http://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=&locale=&apn_uid=DAEBBE88-D5B1-438D-AF67-88F02AEB1F9D&apn_ptnrs=9M&apn_sauid=2C28EC46-0ECB-415C-B2E1-536A97E59FFA&apn_dtid=OSJ000&&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1377033627
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1321425802
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.enable_ssl3: True
  • security.enable_tls: True
  • security.warn_viewing_mixed: False
  • security.warn_viewing_mixed.show_once: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1374642293

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8758 solutions 71655 answers

It looks as though you have version 4.0.1, which lists "Bug fix: Disappearing clippings after upgrade to version 4.0".

However, if you had version 4.0, you may need this recovery procedure: the AE Creations blog: Disappearing Clippings data after upgrading to version 4.0.

Does that work? I still have version 3.2 and suddenly I'm not in a hurry to update...

It looks as though you have version 4.0.1, which lists "Bug fix: Disappearing clippings after upgrade to version 4.0". However, if you had version 4.0, you may need this recovery procedure: [http://aecreations.blogspot.com/2013/08/disappearing-clippings-data-after.html the AE Creations blog: Disappearing Clippings data after upgrading to version 4.0]. Does that work? I still have version 3.2 and suddenly I'm not in a hurry to update...