Youtube problem
So, I have the 23.0.1 version of Mozilla Firefox on my Windows 8 and I am getting an error always on YouTube. When I am trying to see one video says "An error has occurred. Please try again later " . I have these add-ons: Adblock Plus 2.3.2 Cookie Manager + 1.5.2 Cryptocat 2.1.12 DoNotTrackMe 2.2.9.618 Greek Spelling Dictionary 0.8.5. IDM CC 7.3.58 iMacros for Firefox 8.3.0 Logitech SetPoint 6.5 MaskMe 1.24.296 Media Hint 0.1.13.1 Remove Cookies for Site 0.62 Xmarks 4.2.3
All Replies (7)
Hey there,
Have you tried updating Adobe Flash Player?
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
This is some standard guidance that addresses the most common reasons for Flash problems in Firefox. I'm sure you've seen some of it before, but just in case:
(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.
(2) Disable hardware graphics acceleration in Firefox and in Flash
(A) In Firefox, un-check the box here and restart:
orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable protected mode (Windows Vista/7/8)
See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox? For 64-bit Windows, the mms.cfg file goes in this folder: C:\Windows\SysWOW64\Macromed\Flash.
Yes, I have already tried it.
Have you tried everything above?
and or create a new profile and test.
I did everything suggested above and nothing worked out. The only solution was downgrading to Firefox 22.0 and turn off automatic upgrade. I have to work and don't have time to make my computer crash changing the computer configuration for a problem in the browser's version. In my private forum 132 people shared the same "quarter problem" and we solved it downgrading. Thank you.
I have a Mac but downgrading worked for Windows owners too.